Is an Untrustworthy Online Store?

The website,, is a fake online store. Online users are advised to stay away from the untrustworthy website because those who shop from it run the risk of receiving counterfeit goods or nothing at all. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded. They should also have their banks help them prevent the cybercriminals who are operating the website from continuously charging their credit cards.

Is an Untrustworthy Online Store?

Information about

Guangzhou Dangu Trading Co., Ltd.

Room A112, Building B, No. 8, Fenggang Road, Baiyun District, Guangzhou

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Comments, Questions, Answers, or Reviews

Comments (Total: 7)

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November 3, 2019 at 10:43 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Detroit, Michigan, United States

They are using a different website but the same email; thanks so many, guys; u just saved me; a good thing I went to the contact us part of their site and googled the email thank god... the website is


September 23, 2019 at 3:01 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Newark, New Jersey, United States

BUYERS BEWARE. I have had the same problem and they played the same game about refund and returns after several emails., the bad part, they had the nerve to send an email asking you how you like the product.

This is the address of the manufacturer Guangzhou Dangu Trading Co., Ltd. Room A112, Building B, No. 8, Fenggang Road, Baiyun District, Guangzhou.

So it says. From now on I will check any and every site when it comes to spending my money.


September 6, 2019 at 8:38 AM by
Is an Untrustworthy Online Store?
an anonymous user from: Portland, Maine, United States

I wished that I have found your website first. I have sent 3 emails and nothing the instructions say to send it back, not sure about calling my bank because I did purchase the item. The item look nothing like I order so not sure If I should just cut my loss but glad you have something out there.


September 5, 2019 at 7:44 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Houston, Texas, United States

DO NOT ORDER FROM THESE CROOKS. I too ordered from this site. As soon as I found out that they are in China I tried to cancel the order. Paypal said to try and cancel with the seller. I sent an email. They said they couldn't and to give them a chance. It took 5 weeks or so to come in.

When I opened the bag I was so done. The wigs were hideous to say the least. After contacting them yet again, the asked me to send them a copy of the wigs I received {I sent a copy of them and a copy of the wigs I ordered and expected) and they were going to try and make it right.

After waiting a week, I sent another email and asked for a refund and for instructions on how to return their product.

They then replied that they can give me a 20% discount on my order and if I returned the product, I will have to pay the shipping cost and it may cost $20.00 or more. It's obvious that they are using another sites reviews and short videos to sell their lie. Just BOGUS.


August 24, 2019 at 4:00 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Lake Forest, California, United States

Yes. Do not order from this site.

Sent me wrong wig and when I told they asked me to send send a picture of the labels and wig.

Did that, then they replied it was a mix up in the order and how about giving me a $5 refund and I keep the wig to save me any inconvenience.

I wrote back and said that was unacceptable and why couldn’t they send me the right wig and give me a refund for the inconvenience.

They wrote back and said they needed the information (which I sent in previous email to them) and how about them giving me a $3 refund.

I wrote back, resent info again and told them to just give me a full refund because obviously they don’t value their customers.

These people are in China somewhere and it takes them a day or so to respond.

Yeah we need to put more tariffs on them and I agree with nothing that 45 says or does. So buyer beware and spread the news about this fake company. I think they intentionally send you the wrong product and then act like they can’t send you the right product so they offer some cheap “refund”

in order to keep all your money.

I’ll never fall for that again. I would rather pay full price for a wig than to go thru this again.


August 24, 2019 at 10:50 AM by
Is an Untrustworthy Online Store?
an anonymous user from: Los Angeles, California, United States

I order hair form them in July and still haven’t gotten it yet, they keep telling me that it’s in the warehouse and it is on its way.


August 9, 2019 at 9:30 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Fort Lauderdale, Florida, United States

The wig I ordered is nothing like the video they showed, the only thing that was correct is the color don't buy from these people ever. I also tried the email address but it kept sending me somewhere else. I'm glad I used PayPal so I can get my money back


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Is an Untrustworthy Online Store?