Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is letterreply.com a Scam?

While letterreply.com is often used by legitimate financial institutions for unclaimed property outreach, scammers frequently spoof this process to steal personal information.

The website itself is a tool used by MarketSphere, a legitimate asset recovery service that helps companies (like State Farm, ADP, Fifth Third Bank, and Chase) notify individuals of uncashed checks before they are sent to the state as unclaimed property.

However, you must be extremely cautious because scammers use similar-looking letters to trick you:

  • Legitimate Use: A company you have a prior relationship with (e.g., a former employer or bank) uses the site to verify your address so they can re-issue a check.
  • Scam Warning: If the letter or website asks for your Social Security Number, driver's license photo, or an upfront fee, it is likely a phishing scam.

How to Protect Yourself

  1. Verify the Source: Instead of using the link in the letter, go directly to the official website of the company mentioned (e.g., State Farm or Fifth Third Bank) and call their customer service to verify the claim.
  2. Check Official State Databases: You can search for unclaimed property for free on official state websites like MissingMoney.com or the NAUPA portal. If the money is real, it will eventually appear there if you don't claim it through the sender.
  3. Analyze the URL: Look for subtle typos. Scammers often use domains that look nearly identical to legitimate ones to steal data.
  4. Never Pay to Claim: Legitimate companies will never ask you to pay a fee to receive your own unclaimed funds.
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