Is Pearlyo a Scam or Untrustworthy Online Store?

Pearlyo located at is an untrustworthy online store selling shoes, coats, and other clothing items. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution and open a dispute with them to have their transactions canceled and money refunded.

Is Pearlyo a Scam or Untrustworthy Online Store?

About Pearlyo

Pearlyo located at


Our Office in HongKong is:

Unit D, 16/F, One Capital place, 18 Luard Road, Wan Chai, Hong Kong

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Comments, Questions, Answers, or Reviews

Comments (Total: 16)

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  • May 18, 2022 at 12:46 PM by an anonymous user from: Centretown-Downtown, Ottawa, Ontario, Canada

    I ordered an animated dog that you advertise. To my surprise I received a stuffed toy, not what I ordered so please send me the right dog or I will be forced to do what my bank advised me to do . Please write me and tell me what you will be doing so as not to be bothered will my problem thank you Monique in Hinchinbrooke

  • April 14, 2022 at 10:05 AM by an anonymous user from: Turner, Ashburn, Georgia, United States

    I wish I had checked this place out before ordering. I ordered a bulldog and monkey both of which were displayed as robotic real looking and acting products. Instead I paid $60 for fake looking stuffed animals I could have bought for $14 here. I will do my best to inform and discourage anyone from buying anything from your fraudulent company.

  • January 24, 2022 at 12:46 PM by an anonymous user from: Seminole, Oklahoma, United States

    I ordered from justsoso shoes, and had this c**p happen to me

  • June 21, 2021 at 6:20 AM by an anonymous user from: Downtown, Baltimore, Maryland, United States

    I'm so confused! I ordered a reborn from a company named PERFECTYY. But the charge on my bank statement says this place here PEARLYO has charged my card!?! I never got an email confirmation or ANYTHING? Now I can't find the original site PERFECTLYY that I actual ordered the doll from! After hearing these reviews I don't even want it now...if they were actually planning on sending it! I need to find out how to cancel the order and stop payment while it's still PENDING! Can anyone explain why this site has charged me for doll?😡😡

  • May 26, 2021 at 9:28 AM by an anonymous user from: San Diego, Carlsbad, California, United States

    This product was made out that the dog was a robot it is hard as wood doesn't move why would I pay 30 dollars for nothing I am very unhappy. This dog could be bought at a Dollar Store for $1.00.

    There is no way to get in touch with this company. It came in a full fillment package

    for Amazon with an address for an amazon center. Called them they could not find an order for the package.

  • May 25, 2021 at 10:43 AM by an anonymous user from: Hancock, Kanawha, Iowa, United States

    I ordered shoes over a month ago. I do not have an order number and they cannot find anything about it. I paid over $30 for nothing.

    Do not order anything from this company. I did not know they were coming from China or I would not have ordered the shoes.

  • May 12, 2021 at 10:14 PM by an anonymous user from: DeKalb, Atlanta, Georgia, United States

    I wish I had read these customers’ comments before ordering Velcro shoes from a company in China. If I knew they were coming from that country, I would never have ordered them!

    The package came with no packing slip in case of a need for returning. When I emailed the company, they told me not to mail back the shoes to the address on the package, but to the company in China; but neglects to tell me the name of the company! I’ve requested a phone number so that I can speak to one of the company’s representatives. Ugh! So frustrating! I paid $76.20 which included S&H.

    Beware of this ad on Facebook! They are a scam!

  • March 27, 2021 at 8:53 AM by an anonymous user from: United States

    I suppose to have ordered a rel lkfe ba y znd what I received was a hard plastic cheap babydoll if I wanted a cheap plastic a*s doll I would have went to the store and I requested for a refund and still haven't gotten a response from them

  • November 18, 2020 at 9:31 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    This product was made out that the dog was a robot it is hard as wood doesn't move why would I pay 30 dollars for nothing im very unhappy please I need more I want to return it

  • August 20, 2020 at 5:09 PM by an anonymous user from: Palo Alto, California, United States

    They created a very nice looking colored add to rope me in. After about 3 weeks, with charge on my credit card receipt but no merchandise, I figured out the obvious: it was a company from China. Now, I have still received good results in such a case, so I waited longer. Today, I received my two work-out pants (for the 41.99 total charge)-they came from a "freight transfer" company in South San Francisco-far far away from the actual copany. one item is identified as black and it is green. one identified as Navy is nothing close to Navy. I ordered medium thinking of the US, so of course, medium to a Hong Kong company is too small. I will email them and likely complain to my credit card company, but don't expect much except a lesson learned:

    order on Amazon or other US companies online if you can or expect to be cheated.

  • August 19, 2020 at 5:55 PM by an anonymous user from: Buffalo, New York, United States

    This site is a total scam and ripoff! I ordered 2 pairs of shoes ($62.00)6/30. I complained to the company and finally on 8/17 received 1 pair of shoes that were too small and not what I ordered. Total bait/switch bad business! BEWARE!

  • August 11, 2020 at 1:37 PM by an anonymous user from: Austin, Texas, United States

    Total scam/bait-and-switch. I supposedly ordered Teva-brand women's technical sandals. I got cheap plastic dollar-store (if that) flip-flops. I so wish I'd checked for reviews before ordering, because there are thousands of articles describing how Pearlyo is nothing but a drop-ship scammer. AVOID AT ALL POSSIBLE COSTS.

  • July 29, 2020 at 8:02 PM by info


    I am grateful to have a site on which to report a scam operation called

    I ordered two pairs of women's water shoes from them for $40. A month later I received men's shoes and children's shoes - not the shoes I ordered. The merchandise they sent was the wrong size and style and frankly garbage.

    When I contacted, they offered a refund of 20% ($8) or said I could return the items to China if I pay the shipping costs! I found this outrageous because the error was completely theirs and they refuse to be responsible for it.

    Then I saw online that they had scammed other customers this way. I asked my bank to stop payment.

    I hope to advise other potential customers to avoid Pearlyo. They are a dishonest dealer. I am appending all the correspondence below.


  • June 20, 2020 at 10:45 AM by an anonymous user from: Toronto, Ontario, Canada

    Ordered shoes. Received nothing.

  • June 8, 2020 at 3:23 PM by an anonymous user from: Houston, Texas, United States

    It's been one month since I made my order and haven't received yet, I've been sending emails and NO one has return the messages. This is not a safe place to buy, so now I will take drastic matters.

    • July 23, 2020 at 11:33 AM by an anonymous user from: Hayward, Wisconsin, United States

      Same happened to me, have you had any luck

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Is Pearlyo a Scam or Untrustworthy Online Store?