Is Hotsoul a Scam? Review of the Online Store

A parcel has arrived but not what I ordered, it’s nothing like the advert, which shows the face moving to a song, let alone the fact it’s several weeks late and looked like it had been kicked all the way from Xiamen to the UK.

I am exceptionally unhappy and no way is this worth £16 GBP.

I want a refund

Exactly what happened with my order, not the right thing as advertised box smashed up stupid little pumpkins all three just make the same aggravating noise

In September I ordered 2 singing pumpkins on November 2 I received 2 pumpkins that were not what I ordered and the company is only offering to give me 20% of my money back. What I received was ugly and an item you could pick up at the dollar store. This company is very crappy don't order from them. I'm out 62.00
Very disappointed

I purchased 3 singing pumpkins for $60 , got a shipping notice on 10/10, now it's 11/3 and I haven't received a thing. People that do this SUCK. DO NOT SHOP HERE...SCAM STORE.

I feel your pain. I placed an order on Sept 19, 2020. Filed a claim with Paypal. I got my tracking number two days after it shipped it was retuned to sender and has not moved since.

I waited almost 1 month and a half for my product. It came today and it is nothing even close to what was advertised and they charged me more $ then advertised. Scam not the true merchandise.