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TV Licensing Scam Emails or Letters Reported to Us

Scammers are using email address root@smtp2.rapidns.com to send fake TV Licensing emails to potential victims by claiming their TV license will be canceled because a so-called direct debit hasn't gone through. The scammers are asking some people to call telephone number 0345 7400004 and pretend as if they are HSBC. Beware of this scam and share your experience by leaving a comment below.

TV Licensing Scam Emails or Letters Reported to Us
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Comments (Total: 6)

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  • August 22, 2020 at 10:25 AM by an anonymous user from: Llanelli, Wales, United Kingdom

    I too have received an email stating my direct debit had been cancelled including an account number and expiry date on it. I knew it was "Spam" before even checking where it came from because it was addressed as "Dear Customer" and not to me personally, I think I will send them a "lovely response" too!

  • August 21, 2020 at 3:45 PM by an anonymous user from: Guildford, England, United Kingdom

    I got 2 today saying the same, not gone through and to reset the DD, I didnt do this and checked it out 1st luckily.

    I did however send them a lovely email back

  • August 18, 2020 at 3:00 PM by an anonymous user from: Kilmarnock, Scotland, United Kingdom

    I received he same email and forward it to a government web site.

  • August 15, 2020 at 2:10 AM by an anonymous user from: Harrow, England, United Kingdom

    The scam email is very convincing and I’m sure many will fall for it luckily. I always check any emails like the one from root@smtp2.rapidns.com and knew it was a scam straight away

  • August 14, 2020 at 6:52 PM by info

    I received one email yesterday from TV License-Services (root@smpt2.rapidns.com) to tell me that they had not been able to collect my latest Direct Debit. No details of licence number. Guessed it was a scam as bank account showed DD referred to had gone out fine.

    Today I received a second email from root@smpt2.rapidns.com (this time using the official TVLicensing logo, saying it was from TVLicensing UK), saying that my Direct Debit had been cancelled and I had to follow the link to set up a new DD. This email gave a Licence Number and Expiry Date (both incorrect.) The ‘Message ID’ gave the same reference number as yesterday’s email. Scam!

  • August 14, 2020 at 10:58 AM by info

    Received an email asking to set up direct debit again via their link. Luckily we noticed the email address which confirmed it's a scam.

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TV Licensing Scam Emails or Letters Reported to Us