ROC SUP Co Scam - Fake Inflatable Paddle Board Stores

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  • Update Updated: Aug. 29, 2020 2020-08-29T23:27:55
  • Date Posted: Aug. 29, 2020

Scammers have created fake ROC SUP Co online stores like the one below, claiming to sell inflatable paddleboards. The fake stores lure potential victims to them by claiming to sell paddleboards at ridiculously low prices. Remember, once something seems too good to be true, it usually is. Therefore, online shoppers are asked to research online stores before purchasing anything from them.

ROC SUP Co Scam - Fake Inflatable Paddle Board Stores

A Fake ROC SUP Co Online Store

vip.paddleboardsroc.com a Fake ROC SUP Co Online Store

vip.paddleboardsroc.com

Tel: +1 509-593-8376

Email: email@customerservicebest.com

The legit ROC SUP Co located at rocpaddleboards.com posted the following message on their Facebook page warning their customers of the fake online stores:

Recently we have been getting reports of fraudulent advertisements being run on social media for our products. They are NOT legitimate or associated with us in any way! We are disappointed to see that this is happening and we are working diligently to get them taken down. You can find our authentic boards on our website at rocpaddleboards.com or on Amazon but any other outlet is not authorized.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 28)

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  • March 27, 2021 at 6:50 PM by an anonymous user from: E2, London, England, United Kingdom

    I have seen this ad a number of times over the last year and each time I sent an email to the company only for me to receive delivery failure. I reported the site to FB but kept getting the ads and reporting every time. there are now new ads for coolsurf.com which has yet to response to my emails and again seems to good to be true, this seems advertised as an UK company but their address is in Denmark.

  • December 20, 2020 at 1:48 AM by an anonymous user from: Placerville, California, United States

    This happened to me a few months back and we received AirPods too instead of paddleboards. My bank was quick to respond, cancelled my card, and refunded my money. We never opened them and left them as I wasn’t sure how to return even if I could. Now 3 months later I received an email from the company that sent them saying they will take legal action against me if I don’t pay for what they sent. Not sure what to do. Calling my bank Monday.

  • November 11, 2020 at 10:52 PM by an anonymous user from: Downtown Los Angeles, Los Angeles, California, United States

    Citibank 90 day dispute did not refund money. Chinese scam artists stated I received my ordered item (air pods), when I had ordered 2 paddle boards. I tried to return counterfeit air pods, but Chinese scammers will not reply and email/websites no longer exists. I know air pods are counterfeit when I compare box with my real air pods box, also serial number doesn’t register from Apple. I was advised not to use, and I haven’t opened the air pods box. They could possibly track/hack your phone if connected. Dumb on me for buying 2 SUPs for the less than the price of one, and I followed advice to buy from a coworker. I’m actually surprised Citibank didn’t refund the money. Might be time to cancel the CC.

  • November 9, 2020 at 7:31 AM by an anonymous user from: WC2, London, England, United Kingdom

    hI all, I fell for it too, received a pair of knock off Ray Bans instead of the SUP, site was eu.newfunboards.com

    advertised on facebook.

    I wrote to them and they replied very politely advising that my item (the fake Ray Bans) were effectively delivered, hopefully I will find a way to get the money back, it sounds like a tough call...

    be careful out there

  • October 12, 2020 at 10:11 AM by an anonymous user from: Wilmington, North Carolina, United States

    I also got a pair of airbuds instead of the 2 SUP boards I paid for!

  • October 3, 2020 at 10:20 AM by an anonymous user from: Santa Monica, California, United States

    We fell for it. Ordered 2 Roc Paddleboards and received one pair of knock off Ray Ban sunglasses. Disputing with bank. Maddening... Should have checked this. Thanks.

  • September 23, 2020 at 3:57 PM by an anonymous user from: Salem, Oregon, United States

    I ordered TWO of their paddleboards on sale for $69.99, and got ONE package knock off Air Pods. I was dooped. I should have known better :(

    • October 12, 2020 at 10:12 AM by an anonymous user from: Wilmington, North Carolina, United States

      Me too! Total BS

  • September 23, 2020 at 12:50 AM by an anonymous user from: Colorado Springs, Colorado, United States

    I order the 10' ROC Explorer SUP and instead received knock-off RayBans. I'm disputing the charge with my bank. Thankfully my bank is a credit union so they most likely will correct the charge. I'd add a picture if there was an option.

  • September 20, 2020 at 11:15 AM by an anonymous user from: Topanga, California, United States

    I received an ad on my Facebook page for Roc Sup Co. selling paddle board kits for $59! I was totally ready to purchase, but then thought it was too good to be true. My research lead me to this site. Thank you for stopping me from making a big mistake!

  • September 16, 2020 at 3:45 PM by an anonymous user from: Maple Ridge, British Columbia, Canada

    Looks like I fell for it, too! There were actually 5 different companies advertising on facebook at the time with similar prices, so I finally decided to order. Today I received a random pair of brand new Apple Airpods in the mail from China and I'm thinking this is what they sent me. Does anyone know if we have any recourse on this?

    • September 23, 2020 at 3:59 PM by an anonymous user from: Salem, Oregon, United States

      I did the SAME THING. And received a pair of air pods tooooo, FROM CHINA.

    • September 17, 2020 at 1:31 PM by an anonymous user from: Eagle, Idaho, United States

      This is exactly what I was sent as well. The shipping number on the package matches the original information that was sent when I made the purchase. When I looked up the serial number on the Airpods case on the Apple website, they are listed as stolen. A friend of mine who made a purchase the same day, received a pair of men's Ray Ban sunglasses. What a racket! If you made a dispute, save your packaging because there is no way that a paddle board would fit in that envelop!

      • September 21, 2020 at 7:28 PM by an anonymous user from: Rexburg, Idaho, United States

        I just got the airpods as well. Are those safe to use though?

  • September 15, 2020 at 8:01 PM by an anonymous user from: North Tonawanda, New York, United States

    I ordered 2 of these and received something totally different in the mail! The tracking numbers match but now I don't know how to move forward. I am not sure if I can dispute the charge even though they sent me something I did not order, not even in the same category.

  • September 8, 2020 at 3:14 PM by an anonymous user from: Titusville, Florida, United States

    I also fell for it! Living in Florida, paddleboards are a popular sport and a great activity for our family!

    I've sent emails, and called - which the line was constantly busy!

  • September 8, 2020 at 10:31 AM by an anonymous user from: Burlington, Ontario, Canada

    First flag was price, second was no https: on the credit card screen, 3rd was the email address, 4th was a constant busy signal on the phone #

  • September 5, 2020 at 11:50 AM by an anonymous user from: Sacramento, California, United States

    I fell for it and cancelled my card immediately. The charge is still Pending so I hope I caught it in time. What a bummer

  • September 5, 2020 at 8:40 AM by an anonymous user from: Fort Myers, Florida, United States

    I gave them my CC info. Should I cancel the card?

    • September 5, 2020 at 10:18 AM by info

      I would recommend you do so.

  • September 2, 2020 at 8:08 AM by an anonymous user from: United Kingdom

    Definitely a scam on the paddle boards.

  • September 2, 2020 at 1:04 AM by an anonymous user from: Welshpool, Wales, United Kingdom

    store.rocspaddleboards.com

    Found this on on Facebook today. Not legit, don't fall for it (I didn't).

    Best wishes Tracy

  • August 31, 2020 at 11:03 AM by an anonymous user from: Austin, Texas, United States

    This is definitely a scam. Within minutes I received a delivery notice saying it was delivered two weeks BEFORE I ordered it. They emailed me back and said not to dispute the charge but I did anyway and Paypal is now dealing with it. What a hassle! Do not order!

    • September 3, 2020 at 3:29 PM by an anonymous user from: Camborne, England, United Kingdom

      I did the same. I've even received a message to say my item has been dispatched. I didnt have the option to pay by PayPal on the site, paid by debit card... waiting to see if anything turns up... dispatched from China apparently! Which I researched first.

  • August 31, 2020 at 9:05 AM by an anonymous user from: Prospect, Kentucky, United States

    I got hit by this fraud too, and fell for it. The credit card charge was posted immediately for 2 paddle boards before we were alerted that it was a fraud. The charge was posted to "CLOTHAPPARELS". I'm disputing the charge with my credit card company and it should be resolved quickly.

  • August 31, 2020 at 1:52 AM by an anonymous user from: Langley, British Columbia, Canada

    SCAM!

    Too good to be true! Price 69$ with free delivery for product that costs 600$. LOL.

    Don't give them your money.

    sales.paddleboardsroc.shop

    vip.paddleboardsroc.com

  • August 30, 2020 at 11:23 PM by info

    "From: cs@servicecentervip.com

    Date: August 30, 2020 at 7:08:19 PM CDT

    Subject: cs 自动回复 ROC SUP

    

    Dear customer,

    This is an auto-reply message from cs@servicecentervip.com mailbox. Please do not reply.

    This mailbox can not answer any questions about your order.

    If you have some questions, please send emails to the email address listed on the website where you bought the item.

    Hope you can get a great answer!

    Have a nice day!

    Best regards!"

    Here is another scam.

  • August 30, 2020 at 3:01 AM by an anonymous user from: Roseville, California, United States

    saw the ad on Facebook, went to the site and looked like an awesome deal. my daughter would love one of these. but seemed too good so checked on line for Roc Supp Co Scam found this page. thanks for caring about your customers and posting it. I guess I would get an awesome deal, but I know where I will shop once I have the funds.

    Bruce

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ROC SUP Co Scam - Fake Inflatable Paddle Board Stores