Is join.zoho a Scam? Fake Technical Support Messages

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join.zoho is a legitimate website that provides a remote computer access service. But, although this site is legitimate, cybercriminals abuse it by tricking their victims into giving them access to their computers via join.zoho or join.zoho.com. This why join.zoho encourages users to be cautious if they receive unsolicited requests to access their computers and they should only join remote access support sessions with people they recognize and trust.

Is join.zoho a Scam? Fake Technical Support Messages
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join.zoho are sometimes abused by cyber criminals, commonly through 'tech support' scammers. Users encounter random redirects to deceptive sites claiming that system is damaged and encouraging them to contact tech support using various telephone numbers. After calling, users are asked to grant cyber criminals, who claim to be 'certified technicians', remote access to their systems via join.zoho or another remote computer access service.

These scammers then suggest that the system is infected and ask users to pay for removal of malware that does actually not exist. In some, cases cyber criminals call the victim and claim to be from Microsoft, Apple, or another tech company.

These people then demand remote access to solve technical issues, etc. Bear in mind, that giving remote access to cyber criminals can be very dangerous. While, commonly, they strive to trick you into paying for services that are not required, they can install trojans, key loggers, and other malicious software on your computer.

If you gave access to connect to your computer to a suspicious third party agent, we recommend scanning your computer with a legitimate antivirus program, removing all the found threats, and then changing your passwords for online banking, email, and social media accounts.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 12)

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  • April 27, 2021 at 7:33 AM by an anonymous user from: Newark, New Jersey, United States

    Just got an email that I would be charged $239.99 for Norton renewal which I did not authorize. Upon calling the number given to cancel (803)888-5968, I was told to type in joinzoho.com so they can access my computer to cancel. Right away my browser popped up with joinzoho.com scam. I did not hit enter or give access. The guy got a bit upset at me and said I would be charged the full amount by the end of the day if I didn't give him access and there would be nothing I could do about it. Buh-by!

  • April 15, 2021 at 11:23 AM by an anonymous user from: St Charles, Lake St Louis, Missouri, United States

    just received a phone call from Amazon reporting fraudulent activity account, $1499 iPhone phone being charged to my account. I called the number indicated and they wanted me to go to Zoho, I quickly typed Zoho for scam alerts and it directed me here, I told them the info given was "they were a fraudulent", he then said bye and have a good day.

    number used 208-377-6527

  • March 12, 2021 at 1:10 PM by an anonymous user from: Lewis, Toledo, Washington, United States

    just received a phone call from Amazon reporting fraudulent activity on my visa account, $280 phone being charged to my account. I called the number indicated and they wanted me to go to Zoho, I quickly typed Zoho for scam alerts and it directed me here, I told them the info given was "they were a fraudulent", he then said bye and have a good day.

    number used 1-480-672-0782

  • March 8, 2021 at 3:35 PM by an anonymous user from: Woods Park, Lincoln, Nebraska, United States

    we received a call saying that someone was trying to purchase an expensive phone on our Amazon account. my husband received the call on his phone but he handed it to me when the person on the line said we needed to use the computer to clear the purchase. the phone caller instructed me to go to google chrome and type in the following web address. after he got to join.zoho I knew it was not legitimate because I knew that this was not the way join zoho works. He called from the following number1-321-460-1621

    • April 24, 2021 at 3:16 PM by an anonymous user from: DeKalb, Atlanta, Georgia, United States

      exact same thing happened to me today and my phone was stolen a few days ago so I came very close to falling for it.

  • February 4, 2021 at 2:08 PM by an anonymous user from: San Luis Obispo, Pismo Beach, California, United States

    just got a call saying I was eligible for 399 refund for tech support I supposedly got when I purchased computer...wanted me to go to joho.com...so they could refund...looked up joho scam and am reporting this attempt.

  • February 3, 2021 at 11:32 AM by an anonymous user from: Santa Clara, Mountain View, California, United States

    I also got a call regarding fraudulent activity on my Amazon account about an iPhone 11 for $1500 that was being shipped to an address, not mine "and that's how why [they] suspected it was fraudulent". The caller asked me to type "join Zoho" on a Chrome browser. When I hesitated and tried to the first lookup what Zoho was before following the instructions, the caller was verbally aggressive and essentially yelled at me, accusing me of not wanting help and being rude for interrupting him. FYI Zoho is a legitimate service but it is designed to allow others remotely access to your computer. Scam companies use it to do the same. DO NOT use this service unless you are 100% confident you know what you are doing. Something to keep in mind... Why would Amazon or Apple rely on third-party software to address any customer-service issue? Answer...they wouldn't.

  • January 28, 2021 at 12:49 PM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

    I just got a call regarding fraudlent activity on my Amazon account about an Iphone11. They asked me to log into this zoho.join.com. I told them they were not going to have access to my computer and not to call my Fuc@#$! phone with this bull@$%! anymore. I called Amazon and there was on such activity on my account at all.

  • January 9, 2021 at 2:29 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    Recv'd an email stating my account would be debited for a renewal of a Norton Firewall for $347.26. I would never purchase anything like that at that price. Called the number provided and spoke to 2 individuals with East Indian accents who tried to get me to download a program. They claimed to be with Zoho, but I refused to venture further when I asked them to name the bank where my funds would be deducted. They couldn't and wouldn't, insisting I download to gain access to a form I would fill out to cancel the so-called renewal. I ended the call with a forceful expletive and contacted my bank to have them block any such deduction.

    • March 24, 2021 at 10:22 AM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

      Same just happened to me! DO NOT LISTEN TO WHAT THEY TELL YOU!

  • November 19, 2020 at 12:53 PM by an anonymous user from: Downtown Indianapolis, Indianapolis, Indiana, United States

    They claim they were from Comcast. Which I do have. And we have been having issues with our land line. Ok, Im not real computer knowledge, so him being patient was a first 😅As soon as he had me type in the join zoho my red flag went up. I could hear my IT son yelling in my mind,” hang up Mom”🥴

    So pretend he need to call back, someone at the door.

    ( being a mom, hated to be rude😉)

  • November 3, 2020 at 3:45 PM by an anonymous user from: Downtown Boston, Boston, Massachusetts, United States

    this is a scam, I have gotten the same call multiple times

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Is join.zoho a Scam? Fake Technical Support Messages