Online Threat Alerts (OTA) - Alerting you to scams and frauds.
I want to know if SaniWHITE or Sani WHITE, a company that sells Automatic mouthpiece toothbrushes, is a scam or is it legit. I can hardly find any information about this company online. They claimed to be an American-owned company but I cannot locate their office, they are not listed on the Better Business Bureau's (BBB) website, and their website domain name or address was registered in Iceland. What they have listed on their website is a return address in New Jersey, which seems to be a warehouse for returns only.
Sani WHITEEmail: Support@SaniWHITE.comPhone: +1 (833) 260 5836Attn: SaniWHITE Return2345 Vauxhall Rd,Union, NJ 07083
Sani WHITE
Email: Support@SaniWHITE.com
Phone: +1 (833) 260 5836
Attn: SaniWHITE Return
2345 Vauxhall Rd,
Union, NJ 07083
SaniWHITE is using the following websites, which were registered 60 days ago:
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This compamy promises 30 days money back guarantee, I received the product on Feb 15, I returned the product to them on Feb 19, 2022, but I haven't received the refunding yet! I believe this is totally fraud ads! This is a cheating company!!You may contact me for details at:2236635277-qq.com
I tried to return in in 20 days, they wrote back 2 months later and said "The 30 day window is closed" even though the tread had the original request to return right there that was dated within 20 days of receipt to the product. I wrote back and said "Look at the date on the original request to return." Their reply to that email was, "already replied." Do I have any recourse what so ever?
For what its worth, I've been in the medical device business for over 30 years. I was initially caught by their advertisement. Then I searched for any clinical trials that they would have conducted, and could not find any. I use several databases that link the US FDA, Japanese MHW, and European EMA that oversee clinical trials of medical devices in those countries/regions. Again, no reported clinical trials of this mouth hygienic device. So I didn't buy it and hope others do not fall prey to this evident fraudulent device.
OK – – I got fooled. I think it's a Scam.The eMail Ad looked intriguing – so I purchased 2 as Christmas things for my wife and I.A week or so after Christmas, I used the device – and found it totally useless compared to my Philips Sonicare. The brush assembly does not make simultaneous contact with both the front and rear surfaces of your teeth, meaning you have to jiggle it back and forth. The vibrations meant to remove debris from the teeth are pittifully weak compared to even brushing by hand. The brushes themselves are way too floppy to be effective.And - although the ad says no toothpaste required, if you augment with toothpaste, you'll spend 2 minutes cleaning out the residual paste after brushing. I’ve sent 2 inquiries to the SaniWhite customer service mailbox about return/refund – which has been dead silent. I've since done what I should have done in the first place - looked for reviews of this thing (all poor !). I found several other listings for devices which appear identical, but listed under different names - sure evidence IMHO of a scam.I've recommended to Amazon that they Remove this item from their offerings. Never again will I order anything except from Amazon - with their ironclad 'customer unsatisfied' return policy. Posted as a warning to all: DO NOT GET FOOLED
I was sucked into this. I was completely disappointed with the product. I called customer service. They refunded my money to my card All I have to do now is send back. Customer service was awesome.
SaniWhite units were by far the most disappointing purchase I have made in many years. Look great and do absolutely nothing.
SaniWhite is a complete SCAM. ***DO NOT WASTE YOUR MONEY!!!!! I spent $150 that I will never get back. They said the product was made by a U.S. Military dentist for the military. It wasn't and it does absolutely NOTHING.
Definite rip off. Don't buy this c**p product. Advertising lies. Bad product that doesn't work. It just tickles your teeth barely and doesn't clean at.all.
video ad is 100% lies. I ordered the product - video claims to be made in the USA, but on my packages it clearly reads MADE IN CHINA. Personally I am not buying anything made in China. China created and released the Corona Virus. I Felt lied to and deceived. SaniWHite uses all kinds of different names too - sketchy at best. Thank you for placing your order with SaniWHITE. We hope you will enjoy our products!This charge will appear on your credit card statement as "BreatheGreenDirections.com". If you have any questions or concerns about your order, we are right here for you.If at any time you have questions about your order, we're always here to help you, 24 hours a day, 7 days a week. Call us toll-free at 1 (833) 260 5836, or email us at Support-SaniWHITE.comSaniWhite instructions videoYOUR ORDER #: xx11636781xxName Price5x SaniWHITE (Buy 3, Get 2) $224.15
In the YouTube ad it shows a clip with the original packaging of this product which is called V-White not SaniWhite. So anything that give huge discounts on their website is an immediate red flag and more than likely scammers sending you some mess they threw together to try and replicate the real product.
We bought some about 3 weeks before Christmas. I used mine for 2 weeks and it quit working! I am pretty ANGRY! These aren’t cheap and it just breaks? I feel totally scammed!!!
The ad was certainly incredibly fishy, they said no money was spent on advertising, but yet it was clearly a sponsor deal due to it having a discount included, that is spending money. Additionally, the newest ad asks "why has the US government made this illegal" and talks about it "destroying the industry". Every statistic they bring up, every source they cite, makes the ad less and less trustworthy, but it wasn't until reading these that sold me on this.
I ordered 2. The ad got us. Disappointed. My husband and I didn’t like them. Hopefully, I can return them for a refund.
I just called customer service 1 (833) 260 5836 and surprisingly he called back after we got disconnected (the number shows in Ohio 234.203.0921 = Martin CSR). He offered a 75% refund and to allow me to keep the brushes (that will never be used). I figured it's better than nothing.
You can't r/t them. They will not respond to emails or calls. If you find a way to reach them though, plz let the rest of us know so we can get our money back.
Thanks for the review. I was about to order for the entire family.You just saved us money and dental trouble.
I ordered this product and to say it is inferior would be an understatement. I called their customer service today to return them. They said I should receive my return in 3 days.
Scammers these people like to lure you into buying their products like this one do not purchase from this company they are frauds and will steal your money!
Do not buy! Do not buy!
Why can't people like this get arrested and go to prison for these scams?
The poor English in the YouTube ad I just saw was an instant red flag to the whole “American Military Hero” scheme. If that were created by a real American of course they would show their face in the ad. At the very least it would have proper English.
Man I’m glad I read this. I was literally seconds away from confirming payment.. Im actually not even sure what possessed me to review it, for the lady who told me about it had nothing negative to say and is usually pretty on point. Lol, on another note, I was just stuck in Jasper, literally my work truck got stuck behind a church in a little field. Before I could even get tow strap or a chain out 4 trucks and a Jeep had pulled in offering to help me pull me out. 😄
Piece of Chinese garbage just advertised correctly… the thing cost 80$ total scam
I’m an idiot as I just purchased 3 and their in the mail now. I want my money back from them now. I’m very upset with myself as these weren’t cheap either.
This mouth brush system has been around for over 10 years. This was not invented by this guy. They are sold by chinese outlet sites like Bangood for example. They are not good as they run for 30 seconds and vibrate wildly so as to brush all your teeth simultaneously. Ultrasonic vibration of your teeth can cause them to loose connectivity with the bones of your face... This is not good as aggitation is needed to properly clean them.. Think about washing your hands with soap. You need time to aggitate and allow the soap to extract the dirt from your hands. The same applies to your teeth. The Chinese units are not approved by the FDA or the ADA. Look for those certificates if you want to look for legitimacy. You will most likely find that they are approved for veternary use only.The best way to clean your teeth is to kill the germs in your mouth which is to swish some h2o2 in your mouth after brushing. That is the recommended method by the US army.
I was juat about to purchase these. Glad I checked for a review
I agree with what you've said aside for the last bit. when u brush your teeth ur getting fluoride in them which protects your teeth from cavities. but when swish afterwards your rinsing it out. Best to swish some h202 before, get the best of both
I saw the ad. LolSadly, the poorly spoken English was a red flag.
Thx for the warning. I almost purchased it.
I just saw a YouTube ad for one so decided to kind of look into it. It's either real or a really good scam. The only that that had me suspicious was when I got onto the order screen it said "YOUR 70% OFF CUPON HAS JUST BEEN APPLIED (normally $790 retail)"
I've been looking into it as well, and I think its fake asf. they said an American hero made it and went on and on, almost overselling, then continued to say that they never have spent a penny on advertising, as im sitting there watching an ad from them... highly sus, sus website, def not legit.
That's a d**n good point.