Is SaniWHITE a Scam or is it Legit? Sani WHITE Mouthpiece Toothbrush

This compamy promises 30 days money back guarantee, I received the product on Feb 15, I returned the product to them on Feb 19, 2022, but I haven't received the refunding yet! I believe this is totally fraud ads! This is a cheating company!!
You may contact me for details at:
2236635277-qq.com

I tried to return in in 20 days, they wrote back 2 months later and said "The 30 day window is closed" even though the tread had the original request to return right there that was dated within 20 days of receipt to the product. I wrote back and said "Look at the date on the original request to return." Their reply to that email was, "already replied." Do I have any recourse what so ever?

For what its worth, I've been in the medical device business for over 30 years. I was initially caught by their advertisement. Then I searched for any clinical trials that they would have conducted, and could not find any. I use several databases that link the US FDA, Japanese MHW, and European EMA that oversee clinical trials of medical devices in those countries/regions. Again, no reported clinical trials of this mouth hygienic device. So I didn't buy it and hope others do not fall prey to this evident fraudulent device.

OK – – I got fooled. I think it's a Scam.
The eMail Ad looked intriguing – so I purchased 2 as Christmas things for my wife and I.

A week or so after Christmas, I used the device – and found it totally useless compared to my Philips Sonicare. The brush assembly does not make simultaneous contact with both the front and rear surfaces of your teeth, meaning you have to jiggle it back and forth. The vibrations meant to remove debris from the teeth are pittifully weak compared to even brushing by hand. The brushes themselves are way too floppy to be effective.

And - although the ad says no toothpaste required, if you augment with toothpaste, you'll spend 2 minutes cleaning out the residual paste after brushing. I’ve sent 2 inquiries to the SaniWhite customer service mailbox about return/refund – which has been dead silent. I've since done what I should have done in the first place - looked for reviews of this thing (all poor !). I found several other listings for devices which appear identical, but listed under different names - sure evidence IMHO of a scam.

I've recommended to Amazon that they Remove this item from their offerings. Never again will I order anything except from Amazon - with their ironclad 'customer unsatisfied' return policy. Posted as a warning to all: DO NOT GET FOOLED

I was sucked into this. I was completely disappointed with the product. I called customer service. They refunded my money to my card All I have to do now is send back. Customer service was awesome.

SaniWhite units were by far the most disappointing purchase I have made in many years. Look great and do absolutely nothing.