Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is Rous Greenhouse Scam? Review of the Online Store
Is Rous Greenhouse Scam? Review of the Online Store

Rous Greenhouse located at rous.store is a fake online store. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

Rous Greenhouse's Website

Rous Greenhouse at rous.store

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Comment sectionComments / Answers (75)

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by an anonymous user from: St-Laurent, Montreal, Quebec, Canada

I also ordered the greenhouse. I saw their promotion on facebook. Because I trust facebook, so I thought they would filter the ads. Now I understand that they just put any ads on as long as they pay a little money!

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by an anonymous user from: Malmo, Skane County, Sweden

Paid no delivery they are sumbags! I have reported them to the police! 🤬

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by an anonymous user from: Wasco, The Dalles, Oregon, United States

No greenhouse!! Just a cheap pair of gloves. So angry with these scammers.
Do not order ever from Rous!!šŸ˜–

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by an anonymous user from: Quincy, Florida, United States

I got the same cheap pair of gloves! Couldn’t recall ordering them. Now I see where they came from!!! Just now wondering about the greenhouse and found these comments!!!

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by an anonymous user from: Auburndale, Wisconsin, United States

ordered a small greenhouse for what seemed a "steal" of a deal, it was. received a pair of worhless gloves, when though all kinds of c**p to return them. No address, offers of 20% back, 30% back 40% back......am currently on hold with card services of Cincinnati, oh for the last 17 minutes trying to get it resolved... they're going to get fired too.

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got a refund through paypal --what got them not to oppose the refund is I emailed them the draft of a letter (that I had googled into Mandarin) to the chinese state security police (believe it or not they have website)_ that purported to be from an emnployee of the company indicating that certain individuals are engaged in counter-revolutionary activity (dealing fentenayl) --the scamsters offered 100% right away anyway the site is down now.

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by an anonymous user from: Cassia, Albion, Idaho, United States

I also was switched on my purchase. Do not order from these a**holes again. I am extremely disappointed in Facebook for allowing this to happen. Every item that Facebook advertised that I have purchased has been a scam. Extremely disappointed in Facebook

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by an anonymous user from: Ashburn, Virginia, United States

I too fell for this old bait and switch SCAM. Emailed bill-vipc.com. Heres the scoop. On the web page they lead you to believe you are ordering a greenhouse. There was NO drop down menu when I ordered through a facebook ad. In the email I received after I question where my greenhouse was, there was a link that showed the greenhouse and described it. At the very bottom, it says "gloves". I filed a dispute through paypal (still waiting to hear anything) and I also called the post office. I filed a claim through postal inspectors (most of you mentioned this). Its important to do this so they can be shut down and investigated for mail fraud. I am also contacting facebook. They censor anything you say that they dont agree with but they allow all sorts of scam ads on their page. They too need to be held accountable. You have p****d off the wrong woman.

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by an anonymous user from: Reading, England, United Kingdom

I got scammed by same people was a add on FB pross.store payed for a gazebo received a cheap plastic flower told me the same as yourself that I had choose to purchase the flower my email and PayPal transaction says gazebo from the reviews. I have read on different sites they are scamming people from everywhere I in UK they need reporting all the online stores are shut down now They could have opened more there stores are all powered by shoplazza stay clear of any site which has that name
at bottom of there page

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by an anonymous user from: Dallas, West Des Moines, Iowa, United States

Same here and I am having a difficult time getting a refund by the company, paypal and my bank

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by an anonymous user from: Somerset, Bedminster, New Jersey, United States

I ordered the greenhouse and got a pair of gloves. Total scam.

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

My return label was for James Charles, LessMore LTD, 860 Foster Ave Bensenville, Il. 60106.
Doing a Google search, on this Address you also get several other company names. IDEX, Consolidators International, Global CFS, (all have poor reviews with Google or the BBB doing the same bait and switch) and Panzerella Enterprises.
So change our name and continue to pull the same scam.......

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by an anonymous user from: Smith, Tyler, Texas, United States

I ordered the greenhouse and received cotton gardening gloves the day after filing a paypal dispute and receiving a refund…lol

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I ordered the greenhouse and also received gloves! Fortunately I purchased using PayPal and I just reported this scam to them.

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

If you use PayPal make sure to take a screenshot of your receipt off PayPal. It doesn’t show anything about gloves. I also Offered to take a $.50 cut on my refund. But PayPal gave me my full refund.

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by an anonymous user from: Grant Street, Pittsburgh, Pennsylvania, United States

If you bought from this scam site and did not get what you ordered, report it to the u.s. postal inspectors. If you did get what you ordered, I am shocked.

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by an anonymous user from: Gillespie, Fredericksburg, Texas, United States

Me too
I got a nice pair of .30 cent cotton gloves
Good thing I used PayPal credit cuz I didn’t get what I ordered

Btw it’s a scam !!!!!!!!

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I ordered the greenhouse and got gloves today. And yes the tracking number on the package matches. I am so tired of this kind of c**p.

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by an anonymous user from: Grant Street, Pittsburgh, Pennsylvania, United States

Please report it to the US postal inspectors, they will start an investigation if they receive enough complaints.

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Ordered a greenhouse, got a pair of cheap cotton gloves.

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by an anonymous user from: Muscatine, West Liberty, Iowa, United States

I just received my hot sale Green House- cheap a*s gloves. Total scammers. Beware!!!

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by an anonymous user from: Tarrant County, Arlington, Texas, United States

I thought I’d be safe and protected by purchasing through PayPal. Unfortunately, PayPal was little help. The scammers are very clever in agreeing to a refund by return receipt. Nobody is going to pay to ship the gloves back. I agreed to accept a $25 voucher from PayPal but the scammers have got away with fraud. Grrrrrr!

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Mark refused on tiny package as obviously not a greenhouse

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

We got a good laugh.. ordered through PayPal so crossing my fingers on refund. When it came in the mail I wasn't sure what it was, the "Greenhouse" was the only thing ordered. Matched the shipping numbers and sure enough...Gloves to build a Greenhouse? IDK It wasn't what I ordered.

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Mark refused. File complaint

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by an anonymous user from: New York, United States

Got gloves.. Big scam

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by an anonymous user from: New York, United States

I ordered the greenhouse and I got a pair of gloves in the mail and had no idea where they came from. I got an email confirming my order and whenever I look it says no tracking info available. I've looked all over the website trying to find a way to contact them. I had no idea where the gloves came from. I almost didn't order the greenhouse because it almost seemed too good to be true. Now I'm happy to find out where the stupid gloves came from. Can anyone give me the info on how to get ahold of this website and start complaints? I can message paypal but this is crazy, they list an instagram, Facebook and Twitter account at the bottom I clicked on the Facebook but it didn't come up with a Facebook site for the store. I finally found this site when I searched rous and rous store greenhouse came up as an option for searching. Now that I know it's not coming I need to take action, but how do you get ahold of anyone at the website???

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by an anonymous user from: Tukwila, Washington, United States

Just do a dispute claim with paypal to get your money back. No real contact info on website.

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by an anonymous user from: Grant Street, Pittsburgh, Pennsylvania, United States

File a complaint with the US Postal Inspectors. They will go after them if they get enough complaints and the form is easy to fill out.

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

zi'an-vipcservice.zendesk.com. is the email. I going around and around with them. First said to bad. Then said.20% refund. Then 30%. Filed ftc complaint, Facebook complaint. Thinking about FBI. I am p****d

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

the FBI is ic3.gov

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by an anonymous user from: Tukwila, Washington, United States

If you purchased through paypal, start claim dispute and provide them screenshot of the item for sale and what you actually received and they will get your money back.

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by an anonymous user from: Grant Street, Pittsburgh, Pennsylvania, United States

Go with the u.S. Postal Inspectors. I have spent lots of time for work in the federal courts and the postal inspectors are the best. If they receive enough complaints they will start an investigation.

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

It happened to me too. I was able to find the receipt for payment and shipping through email, and you should be able to see who you paid through PayPal as well. I put in a claim through PayPal and in order to receive a refund you have to send them back at your cost.

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I made a report with PayPal. I told them no way am I paying $18 to send 50 Cent gloves back. I’ll gladly take a $.50 credit. They gave me a full refund.

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by an anonymous user from: Colorado Springs, Colorado, United States

Same thing happened to me! Not happy!

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I get ripped off by these crooks. My return label hidden under another label says JAMES CHARLES LESS’MORE LTD 1550 Glenn Curtiss Street. Carson, CA. 90746. The ā€œcostumer serviceā€ is handled by a company called Zendesk. The website host is GODADDY.COM . Facebook is the advertising platform involved in the scam. Let’s go after these criminals!

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by an anonymous user from: Salt Lake City, Utah, United States

how is this not shut down?

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by an anonymous user from: Colorado Springs, Colorado, United States

I got my Gloves too which I didnt want. They text me and said the greenhouse was running late cause of covid. If I didnt get it in 20 days text them back! Yeah right!!

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by an anonymous user from: New York, United States

How did you get ahold of the company or person running this scam? I'd like to contact them. I got gloves in the mail and had no clue where they came from. My tracking info still says no tracking info available.

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by an anonymous user from: Somerset, Bedminster, New Jersey, United States

Same here!!! Will PayPal refund the money I wonder

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Yes they will after you follow all the steps to making a claim. You will have to call them not just messaging and emails, CALL THEM.

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by an anonymous user from: Tukwila, Washington, United States

Yes, don't even bother to contact the seller. The email will be answered by a chinese person since the item was shipped from china.

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by an anonymous user from: United States

Got my c**p gloves today

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

ok -=-I got the glovves as well. I am filing a complaint with the better business bureau, the postal inspector, the FTC, and the new york attorney general. Nothing was shipped from CHina --it is a clever scam --they send you a tracking number that indicates it was sent from cHina. Everyone gets the same tracking number that goes to Jamaica New york --then the New York front man sends the gloves out using a USPS tracking number. Since there was fraud involved in the inducement --and everyone got the same item --file a compplaint to paypal --they use a variety of aliases, i.e., cutee.store ; qutee. store --on FB all offering the same greenhouse. I wam intending to file a claim in the local small claims court under the Ohio consumer protection sales act. --and seize their paypal account --The parent company some electronic company. --look on your paypal receipt.

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by an anonymous user from: Grant Street, Pittsburgh, Pennsylvania, United States

Try the US postal inspectors. Their form was easy to fill out and they are really great.

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

Same, ordered on May 4th, couldn't find anything online to say it was a scam. This article was of course posted 3 days later. I waited a month and recieved a pair of dollar store cheap gloves. Awaiting Paypal refund, hopefully.

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Scammm!!!!!!!!!

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by an anonymous user from: Washington, Blair, Nebraska, United States

Total scam. I ordered the green house and got gloves and they say that's what I ordered. If I want my money back I have to pay to send these cheap a*s gloves back to them.

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by an anonymous user from: Montgomery County, Germantown, Maryland, United States

Total scam do not do it people like this should be taken out back and shot

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waiting