Online Threat Alerts (OTA) - Alerting you to scams and frauds.

FLA Servicing Student Loans Scam Call and Voicemail
FLA Servicing Student Loans Scam Call and Voicemail

I keep getting scam calls from a "Haley Mendez with FLA servicing", however, the number that shows up on my phone is 323-507-0273, and the "call back" number is 855-484-1808. I know it is a scam because I have never had any student loans. Below is a voicemail left by the callers.

A FLA Servicing Student Loans Scam Call(Transcript)

Got a voicemail: "Hey it's Haley Mendez with FLA servicing, if you could give me a call back when you receive this at 855-507-7888. I'm just giving you a call in regards to your student loans. Um, we are starting pre enrollment for all forgiveness files and possible long discharge files. It's going to be a bit more challenging as call deadlines come so we don't want anyone status to change especially for these programs"

If you have received a "FLA Servicing Student Loans" scam call, please share in a comment below. Include the telephone number the call came from.

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Comment sectionComments / Answers (97)

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Comment count 97

by an anonymous user from: Melville, New York, United States

Received the same call from 855-728-0762

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by an anonymous user from: West End, Washington, District of Columbia, United States

Received the same call but from 667-253-3326

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Got the same call from Haley Mendez. The number showed as 520.386.7935. Voicemail said:

I'm just giving you a call hey Kaylee meant is it FLA servicing if you can give me a call back when you receive this message at 855-765-2002 I'm just giving you a call in regards to your student loans and we are starting pre-enrollment for all loan forgiveness files and possible loan discharge files it's gonna be a bit more challenging as the deadlines come him so we don't want anyone status to change especially for these programs so if you have a few minutes I really just wanted to go over those details with you but just in case again my phone number is 855-756-2002 but I do hope to hear from you soon and have a great day to opt out of future calls please call 202-908-3064…”

If you notice, she messed up when giving the call back number. First time is 855-765-2002, 2nd time she says it is 855-756-2002. These people deserve the book thrown at them. I’m sure they’ve managed to scam someone by now or they would have quit. Disgusting..

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by an anonymous user from: Ashburn, Virginia, United States

I received the same message, except mine was from Tom Bean, Texas, from (430)285-5011, 1/18/22. Hailey Mendez is likely just the name being use for a while, and then it changes. I also posted a voice note on mine if anyone else would like to do the same so we can see if it’s actually the same person calling, or just the same name used. file:///var/mobile/Library/SMS/Attachments/76/06/7316B2E3-320D-409E-B4D5-6F05DCE428FF/voicemail-4918.m4a

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by an anonymous user from: Ashburn, Virginia, United States

Also, it showed the call was from, Tom Bean, Texas.

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by an anonymous user from: Ashburn, Virginia, United States

I got a call from the same person (Hailey Mendez, with a similar script, and the same call back number. “Hey this is Haley Mendez with SLA servicing could you give me a call back when you receive this message at 855-484-1808 I'm just giving you a call in regards to your student loans and we are starting pre-enrollment for all loan forgiveness files and possible loan discharge files it's gonna be a bit more challenging as deadlines come so we don't want anyone status to change especially for these programs a few minutes I really just wanted to go over those details with you again my phone number is 855-484-1808 I do hope to hear from you soon and have a great day to opt out of future calls please call 202-908-3069.”

They called from (430)235-5011, on Jan 18, 2022, at 12:21 pm EST. Here’s a copy of the vm for voice recognition. I hope this helps someone else: file:///var/mobile/Library/SMS/Attachments/76/06/7316B2E3-320D-409E-B4D5-6F05DCE428FF/voicemail-4918.m4a

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by an anonymous user from: Downtown Boston, Boston, Massachusetts, United States

got this call on 2/4/22 from 352-659-9884, was told to call Haley Mendez at 855-788-2287 for loan forgiveness, I also do not have a student loan- to opt out call 202-908-3064 and miss Haley sounds just as sweet as pie but watch out because she's trying to steal your identity!!

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by an anonymous user from: Turner, Ashburn, Georgia, United States

Got this scam call on 2/25. Caller ID showed 352-648-0602 out of Ocala, FL. Haley then tripped over the 855-788-2287 number, finally got the opt out number as 2029083064

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by an anonymous user from: Turner, Ashburn, Georgia, United States

Received same message coming from 607-604-6050.

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by an anonymous user from: Turner, Ashburn, Georgia, United States

Yes exactly the same. Called from 1 (256) 918-2039.

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by an anonymous user from: Pheasant Hills, Loveland, Ohio, United States

Received call from 1-220-732-6878. Call back number was 877-505-0977.

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by an anonymous user from: Degraff, Ohio, United States

I received the call on 2/8/22 in regards to student loan forgiveness. The incoming number was 1-443-688-9085. The return number was 855-765-2007. Neither of those numbers are in working order now.

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by an anonymous user from: Wilmington, California, United States

received a call from 502-286-1012 on Feb 10th in the morning. Message left was the same as the original poster posted. Its Haley Mendez....

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by an anonymous user from: DeKalb, Atlanta, Georgia, United States

My daughter got the call from 877-505-0977

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by an anonymous user from: Columbia, South Carolina, United States

I have received the same voice message but from a different number 855-756-2002.

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by an anonymous user from: DeKalb, Atlanta, Georgia, United States

I’ve also received this call! I’m glad I checked online because I do have student loans and was curious as to whether or not this is legit, as I would expect to have received some sort of letter first, so it seems my hunch was accurate and this is a scam.

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by an anonymous user from: Lancaster, Ohio, United States

I recieved the same calls as others have reported.

im glad I checked here first before calling them back.

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by an anonymous user from: New Brunswick, New Jersey, United States

I just got the following message
“Is Chloe Davis with student support if you can give me a call back when you receive this at 877-505-0977 I'm just giving you a call in regards to your student loans and we are starting pre-enrollment for all loan forgiveness files and possible loan discharge files it is going to be a bit more challenging as the deadlines come so we don't want anyone status to change him especially for these programs so if you had a few minutes I really just wanted to go over the details with you but just in case again my phone number is 877-505-0977 and I do hope to hear from you soon have a great day to opt out of future calls please call 202-618-4973…”

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by an anonymous user from: University of Tulsa, Tulsa, Oklahoma, United States

I got the same one from (845) 852 9302

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by an anonymous user from: Northport, Alabama, United States

I got the same message today! and I automatically looked up both phone numbers online and this is how I found this page. It is a shame how people do not have anything else to do but to scam

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by an anonymous user from: Greenwood Village, Colorado, United States

I got this same message exactly, but with return call number of 8775000975

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by an anonymous user from: Lowell, Arkansas, United States

2/16/22 3:30pm got the same script as everyone else from Chloe Davis 877-500-0975/202-618-4973 to opt out. Do not call these people back.

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by an anonymous user from: Cedar Falls, Iowa, United States

Got the same one 2/15 at 2:45 CST!

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by an anonymous user from: Charlotte, North Carolina, United States

Just received a voicemail after I sent it there not knowing who it was. Came up as Los Angeles and the number calling was 323-507-0243

Voicemail was as follows:
It's Chloe Davis with student support if you can give me a call back when you receive this message at 877-500-0975 I'm just giving you a call in regards to your student loans um we are certain pre-enrollment for all loan forgiveness files and possible long discharge files it's gonna be a bit more challenging as the deadlines come so we just don't want anyone status to change um especially for these programs so if you had a few minutes I really just wanted to go over the details with you but just in case again my phone number is 877-500-0975 I do hope to hear from you soon and have a great day to opt-out of future calls please call 202-618-4973…

Thanks for including the details of your voicemail. Helps to validate complaint. Especially when you are currently pursuing discharge.

Ughhh so annoying!

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by an anonymous user from: Midtown South Central, New York, New York, United States

got a scam call from Haley Mendez number that showed 929-926-8221

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by an anonymous user from: East Patchogue, Patchogue, New York, United States

Chloe Davis call back # (877)500-0975 Caller ID # (256)918-2039 Same exact script. Received on 2/16/22

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by an anonymous user from: Chilton, Wisconsin, United States

Mine was from a Kelly Davis.... calling from 877-500-0975 and the opt out number is 202-618-4973. What's annoying is it's a live person leaving the message....be better people, stop trying to scam people out of money to make a living.

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by an anonymous user from: Mountain View, California, United States

Also just received same call. but name used was Chloe Davis. Same script otherwise. Called from 614-665-0053 and left callback number of 877-500-0975. Thanks everyone!

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by an anonymous user from: Marion County, Woodburn, Oregon, United States

I had the same Haley Mendez call me with the same script as everyone above! Called from 786-297-8658 and left callback number of 855-200-2777. Almost got me because I owe too! D**n scammers! Thankful for this thread!

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by an anonymous user from: Greenwood Village, Colorado, United States

I received one of these also, and I am grateful for this article about them. I do not have a verbatim transcript, but here are the details for mine:
> The phone did not ring (though it does list as a missed call)
> It was from 667-253-3326
> A woman's voice, spoken; she said her name is Haley Mendez
> The number she repeated as her callback number is 855-200-2777
> The other number at the very end (in a different, robotic voice) was 202-618-4973

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Same here- call from 628-201-9851 with a return call back as 8559580788

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by an anonymous user from: Greenwood Village, Colorado, United States

I received a similar call from Kaylee Mendez (475-310-3001)

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by an anonymous user from: Mentor, Ohio, United States

I've received the same message from 585-800-3043 with a callback number of 855-507-7888, as well as from 256-918-2039 with a callback number of 855-200-2777.

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by an anonymous user from: Salt Lake City, Utah, United States

I am currently in the process of applying for loan forgiveness through the federal program because I work for a non-profit. I had my loans transferred to the department of education's Fedloan Servicing, which is step #1 in getting my balance forgiven.

I received the voicemail from Haley Mendez on 2/3/22 from FLA servicing and asked to call back 855-788-2287
"Im just giving you this call in regards to your student loans. We are starting pre-enrollment for all forgiveness filed and possible long discharge file. Its going to be a bit more challenging as deadlines come on so we don't want anyone's status to change, especially for these programs. So if you have a few minutes, I really just wanted to go over details with you. My number is 855-788-2287. I hope to hear from you soon and have a great day. To opt out of future calls please call 202-908-3064.

The timing of this call was spot on, as my loans were transferred just a few weeks ago to the new servicer. I called the number back, they answered and then hung up on me. So what is the scam they are running if they don't even talk to me?? Where's the money in just calling and leaving messages??

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by an anonymous user from: Allentown, Pennsylvania, United States

I had the same experience.."Hayley Mendez" called from 667-253-3326 and stated the same message as previously reported. The call back number was different though, 855-200-2777.

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by an anonymous user from: Downtown Long Beach, Long Beach, California, United States

Same here and same number referenced above (855) 200-2777.

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by an anonymous user from: Mt Laurel, New Jersey, United States

I received the same message as above it had a different incoming number and call-back number.

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by an anonymous user from: Los Angeles, California, United States

202-618-4973 - this is the number

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by an anonymous user from: Mt Laurel, New Jersey, United States

I received this call the phone number she gave was 855-771-4442. But, the number she called from was 229-332-4847.

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by an anonymous user from: Santa Cruz County, Boulder Creek, California, United States

I received a call from SirI Mendez of FLA Servicing from area code 432 -827-5129 from Goldsmith, TX. It said to call back at 855-958-0788. Opt out number was also 855-958-0788.

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by an anonymous user from: Irmo, South Carolina, United States

I received a call from area code 612-428-4384. It also stated to call 855-765-2007 and at the end of the message it stated if you want to be removed from further calls to call 202-908-3064.

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by an anonymous user from: Monroe, Louisiana, United States

Received this call from 475-310-3001

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

855-771-4442 I received a call from this number about me student loans but I know better than to respond, I assumed it’s a scam

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by an anonymous user from: Henniker, Weare, New Hampshire, United States

phone number that shows up in the voicemail is from Danville, Alabama at 1-(256)-918-2039. The call back number in the voicemail is 855-765-2007.

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by an anonymous user from: Turner, Ashburn, Georgia, United States

Received this same message. It is a scam.

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by an anonymous user from: Greenville, South Carolina, United States

Same. Just received it the call from 855-765-2002, called them back and asked what the name of their company was, and she hung up on mel.

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by an anonymous user from: Barbourville, Kentucky, United States

855-765-2002 went straight to voicemail.

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by an anonymous user from: Rochester, New York, United States

In my case, there was a brief ring then straight to voice-mail. The same message but with a call back number of 855-756-2002.

Call came in from the number 217-478-8053

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by an anonymous user from: Bath, Ohio, United States

Same voicemail message - call came from 352-648-0602 with a call back number of 855-567-0095

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by an anonymous user from: Tyler, Texas, United States

In my case, went direct to voicemail, no call.
Caller ID shows from 475-310-3001. Callback # is 855-765-2007.
Added at end, different voice, "To opt out of future calls, call 202-908-3064".

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