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Online Threat Alerts (OTA)

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Zelle Business Account Scams on Facebook - Upgrade to Receive Payment

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Updated: Aug. 12, 2022 2022-08-12T07:42:26
Posted: Jun. 9, 2022 2022-06-09T08:21:12
Online Threat Alerts (OTA)

Scammers are contacting potential victims in the Facebook Marketplace asking them to buy their products. The scammers will claim they only use Zelle and instead of using the Zelle app, the scammers will send potential victims Zelle email scams like the ones below regarding payment and account upgrades from fake Zelle email accounts.

Zelle Business Account Scam Emails

How to Determine if Someone is Attempting to Scam You

scammers will claim they only use Zelle for payment
you receive Zelle transaction information via email only, not via the Zelle app, and the Zelle app shows absolutely NO transactions
the email is sent from an AOL, Gmail, Hotmail, Yahoo or from other none official Zelle email addresses
email claim you need to send an extra money so your Zelle app will be upgraded to a business account. Payment apps like Zelle do NOT ask buyers to upgrade account in order to receive payments.
you are asked to send money with the promise of a refund.

Sellers on Facebook Marketplace should pay attention to details if they are asked to use Zelle or other payment apps or platforms, so they are not scammed out of their hardearned money.

If you have been a victim of the Zelle Business Account scam or someone attempted to scam you, please share your experince in a comment below to help inform others.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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November 17, 2022 at 9:40 PM by an anonymous user from: Anne Arundel County, Crownsville, Maryland, United States
I used fb marketplace before and something was off from the beginning. He asked what bank. Then asked for my email and full name something is never been asked before but my husband was like no it’s normal but then the email I got really didn’t sit right no one is sending me more than an item is worth. I reported him and deactivated my Zelle just in case.
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October 17, 2022 at 8:15 PM by an anonymous user from: DeKalb, Atlanta, Georgia, United States
Trying to sell items this is the second time someone tried this scam on me
The first I actually called Zelle customer service and they told me it was a scam attempt so when it popped up again I knew right away.
It's men, women young and old. Don't be fooled and if you don't think it's right call customer service like I did.
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October 4, 2022 at 8:27 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States
I was almost a victim of this scam, fortunately the final step to send the money I hesitated and found this site. Facebook market place is where they are.
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October 3, 2022 at 8:56 AM by an anonymous user from: East Carroll Parish, Roosevelt, Louisiana, United States
I was scammed in the same way and lost 500 dollars in this process and they asked for more 450 dollars and didn’t pay them and blocked the user in Facebook.
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August 11, 2022 at 8:01 AM by an anonymous user from: Henniker, Weare, New Hampshire, United States
I got the email request to upgrade my zelle to business. I refused and the scammer called me a fool, so I blocked him on facebook. The email request he sent looks like a fake. I was lucky
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- August 27, 2022 at 7:20 PM by an anonymous user from: Chaffee County, Buena Vista, Colorado, United States
  Same! they tried bullying me to send back what they supposedly sent - blocked and reported on facebook - Email definitely looked suspect.
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July 27, 2022 at 6:50 PM by an anonymous user from: Denver, Colorado, United States
This happened to me yesterday after I tried to sell a wedding dress on FB Marketplace. I am so paranoid now I killed off all my accounts. I am out $500! I am sick about it. Not only I am NOT getting married reason why I wanted to sell the dress, Some BI** scammed me out of $500. I was at work trying to multI task so didn't GOOGLE investigate. My bank can't refund either. I have filed a complaint with IC3, but who know if that is real. I cannot trust anything anymore, Paying all bills with check in the mail from now on, and am never selling anything onsite angain. Ruined it for me for sure. Everyone can call me stupid but it is what it is, I feel STUPID.
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July 27, 2022 at 6:16 PM by an anonymous user from: Ashburn, Virginia, United States
Great article - you nailed the exact email they sent. Had already detected the scam - good to have confirmation, though.
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July 26, 2022 at 8:12 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States
Same thing Facebook marketplace lady was going to buy something from me. We talked for the majority of the day. Came up with a meeting time that worked with me and my wife chemo schedule. Then she said she’ll zelle the money. I gave her my email and phone number. Then I received an email saying I have to upgrade my zelle first. She wanted me to send her 400 then she would immediately send me 500. Then she called me I didn’t answer. I told her I think it’s a scam. She said why would she do that. I told her I was going to pass. I’m already loosing my wife I can’t afford to lose anything else.
I reported her. Blocked her. Joan fisher was her name.
It makes me sad to think people do this. Everyone has their own issues going on. And to add to it you’re the lowest kinda person.
Do some research before you zelle anyone or pay over the web
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July 23, 2022 at 4:56 PM by an anonymous user from: Oxnard, California, United States
Well as per usual I’ve come across almost every other Scambler’s but thankfully I’m a little bit more shrewd after years of being scammed. This happens and it happens a lot I was contacted by Facebook account that had pictures of two cops on it so I guess I was supposed to believe it because he had a picture of her security officer on his profile ….
Offered to buy one of the things I have on Facebook marketplace and then came up with the BS upgrade my account to a business account… I knew right then it was BS report him to Facebook blocked him…
And right up until the point I actually blocked him he gave this stupid spill over and over again about how he’s a man of God …. Don’t believe anyone online who doesn’t talk complete sense and if anything feels fishy it probably is… Don’t get scammed out of your money…
And I think Facebook should be paying for this the police everything else on their d**n site they should be responsible for scammers running on their marketplace side actually I think it’s an accountability issue that everybody should be taken care of… I am of the belief that any limited liability company should be responsible for his own name and that if other people are scammed With that company is good name in tow that it should be the company itself Who reimburses the people who got scammed and then that large company could go after the scammers. Problem solved
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