Bank of America Gamestop Scam

Details of the Scam

• Method: Victims receive a text, email, or call from a spoofed telephone number about a "declined" or "suspicious" charge at GameStop.
• The Hook: A sense of urgent fear is created to force you into acting quickly without thinking.
• The Theft: Scammers ask for personal information, one-time passwords, or instruct you to transfer money via Zelle to a "safe" account, which is actually the scammer's account.
• Red Flags: The caller asks for sensitive info, uses high-pressure language, or asks you to move money.

How to Protect Yourself

• Hang Up: Do not respond to unsolicited calls or texts, even if the Caller ID looks legit.
• Verify Directly: Call Bank of America directly using the number on the back of your card, not the number provided in the alert.
• Never Share Codes: Bank of America will never ask for your account authorization code or password over the phone.
• Report It: Contact Bank of America to report the incident if you believe you were targeted.