Nelnet Scam Email and Text Messages

Red Flags

• Too Good to Be True: Scammers offer fast loan forgiveness or instant debt cancellation.
• Upfront Fees: Legit loan servicers do not charge fees for repayment plan changes.
• Personal Info Requests: Never give out your FSA ID username or password.
• High-Pressure Tactics: Scammers create a sense of urgency to make you act quickly.

If Targeted

• Report phishing to ftc.gov or ic3.gov.
• Contact Nelnet directly at their official phone number, not the one provided in a suspicious email.
• Check your loan status at StudentAid.gov.