Evri Text Message Scam

How the Scam Works

Scammers send unsolicited texts claiming there is a problem with a delivery to trick you into clicking a link. Common tactics include:

• Failed Delivery: Claiming they tried to deliver a parcel but no one was home.
• Incomplete Address: Stating the package is at a warehouse and needs a "correct address" to proceed.
• Redelivery Fees: Asking for a small "shipping" or "redelivery" fee (often under £2) to release a parcel.
• Link Activation: Asking you to reply with "Y" or "YES" to "activate" a tracking link.

Red Flags

• Suspicious Sender: Messages often come from a standard mobile number or a random email address (e.g., Gmail or Hotmail) instead of an official business ID.
• Incorrect Website URL: Official links will typically use evri.com or evri.link. Be wary of URLs like evri-mydelivery.com, evr.i, or unrelated domain endings like .top.
• Urgency & Threats: They may claim your package will be returned to the sender within 12–24 hours if you don't act immediately.
• Payment Requests: Evri will never ask for payment via SMS for redelivery. They attempt delivery three times for free before returning a parcel.

What to Do

1. Do Not Click: Never follow links in unexpected text messages.
2. Verify Directly: If you are expecting a parcel, go to the official Evri tracking page and enter your original tracking number.
3. Report It:
   • Forward the scam text to 7726, the UK's free reporting service.
   • Report phishing emails to report@phishing.gov.uk.
   • Email a screenshot of the text to phishing@evri.com.
4. If You Paid: Contact your bank immediately using the number on the back of your card to stop further fraudulent transactions.