Getgotgotten Online Customer Reviews

Customer from San Ramon, Ca waiting for a hairpiece ordered in January 2020.

Wife and sister ordered hairpieces 2 months ago, still waiting.

where is my shoes, order on the 14 January 2020

Truck no LL 965338131CN

We still wait for over 2 months

Where is my order for ladies shoes. Tracking number LL965633179CN

I returned 4 pairs of shoes for a refund. I was wondering about the status of my refund. Thank you

I ordered 10 sets of Beanie Hat and scarf sets and only got the hats, where are my scarfs..... they were paid for and I want the...

Ordered a pair of shoes on 12th January and received nothing. Now can’t find website for the company

Absolutely useless. Fake tracking numbers & emails full of lies. Fraudulent scammers. Doubt we’ll get any money back. Scumbags.

I placed an order for some runners. Paid for them but I haven't heard a bloody thing. They won't respond to my emails. Total scam.

HI There

I placed an order about nearly 3 months ago. I keep on emailing them about my order.

Every time there is an excuse. I will never order from this company again and I will be telling everybody on facebook and WhatsApp and where ever I can to never order anything from them at all.

This is just a scam.

They keep on emailing you about all there lovely products but they never deliver.

please people out there never order from them ever.

£49 I emailed bout 10 to them they answered me back the first 4 times last time. I Hurd it was in transit lol I got a code for tracking. I played by card can you get bank to recover this

Ordered the Bang and Bun set, have yet to receive it. Its been over a month, I guess they got me too! I would like my money back, though!

I need to return 4 pairs of shoes that I ordered. They do not fit. Please send me a return label or address to return them to for a refund

Thank you.

Item not received, very bad service

If I don't get my order today I'm calling PayPal to report you.

I placed an order with these scammers approximately two week before Christmas, weeks went by and I finally received several notifications informing me my merchandise was on it's way. Had I known this was coming from China I never would have placed an order. The last notification that I received was on January 16, informing me my box has arrived. only to get nothing. Here it is January 24 and still nothing has arrived. A valuable lesson to be learned. The advertisement for the product I ordered was sponsored through Facebook and was supposed to be a secure site, WRONG! The unfortunate fact of the matter is there is no way to contact these scammers, go figure! I'm going to contact the Better Business Bureau

This company did me the same way. I need my money back I wish I can find out a number for this company do any know how to get in touch with someone. I Am P*ss off

Hi, I put an order in on the 28th off Nov for a hat and scarf set, they only sent me the hat and trying to convince me that is what I ordered,

I paid with Pay Pal and now have put in a complain, also I paid for postage, and it took a month to get to me,

THIS COMPANY IS RIPPING CUSTOMERS OFF

DO NOT DEAL WITH THESES PEOPLE.

Never received my order? Going to the Better Business Bureau

Hate this site! I only got half of my order after emailing them they almost convinced me I was confused over the order. I still haven't got the rest of the stuff after emailing constantly even asked for half the money back. Still no joy. Facebook should stop them from advertising on their site. The only way to stop them.

Don't purchase from this company. Trading as Homey Smiley/ Get Got Gotten and other names. These companys are SCAMMERS. They offer discounts, then charge the Full Amount. You don't receive your goods or they are rubbish. They avknowledge Cancellation of your Order, when you see they have overcharged, but then you never receive the refund and PayPal are useless at helping, constantly giving them more time.

Also ordered items (4 pins for over $50). Never received a tracking number or confirmation of order or any communication. DID GET BILLED. Over a month and they were to be Christmas presents. Their site states that if you have questions contact them at gogotgotten. That goes no where. Able to track company to Libya. BEWARE. This smells of fraud.

You do not buy anything from this seller. They sell everything from ebay but overpriced quoted in dollar. And also showing liar in their advertising. The product arrived to me with two months and was not what it says in the advertise. They do not accept return on anyt item.

when will I get my beanie hats; ordered 4 of them

I ordered make up back on September 22nd. Was given a tracking number and checked often for updates. This week it said it was delivered to someplace in NY. I don't live in NY. Now all of a sudden the same tracking number says it's still inroute from China. I already have a PayPal Claim opened with them. Luckily I screenshot proof of the delivered update and the now inroute to US change with the dates to prove they are just trying to use the same tracking number somehow to pull one over on people.

I placed an order for 2 products and received an email stating they were shipped and gave me a tracking number. After waiting 3 weeks I tried the tracking number, it didn't work.

I've emailed getgotgotten 4 times now with no response. I called my bank and got the charges ($34.75) credited back to my account and I canceled my card and got a new one. (Just to be safe in case other charges were ever attempted) SCAM website!

As with many people an ad popped up on Facebook so I opened it. A week later they congratulated me on my purchase, I didn't purchase anything. Their customer service doesn't understand English and I've sent over a dozen emails explaining I didn't order anything (I still don't know what I supposedly ordered) and asking for a refund. They refuse to refund my money (I don't even know how they got my info) and I never received a product. This company is a scam and a fraud. They are thieves.

Stay away from these thieves, their advertising on Facebook is totally misleading. You think you are buying wire crimp plyers for $20 but end up with about $5 worth of substandard terminals, if you dispute with PayPal or credit card they will agree to a return to CHINA, costing you $35-40 with tracking and proof of delivery.

This tool is available elsewhere from reliable sellers for $15-25. STAY AWAY!

Mop holders were broken. Wouldn’t send replacements because 10 days had passed. Yes they took more than 10 days to arrive. The mop holders that weren’t broken- broke straight away. Terrible service. Stay clear!

placed order, charged my card, no delivery, no communication, sent email, no response.....buyer beware!

I tried to cancel my order after reading several of the reviews on the wire crimping tool that is sold separate and the cheap set of connectors they are actually going to send you!

Lesson learned Get Got Gotten taken advantage of by the false advertising on Face book. Avoid this scam site!! or be prepared to be taken advantage of!

ordered 7/15 but haven't heard anything since.

same with me, ordered a crimper set, received cheap connectors. shipper will not honor return. sent info to paypal to get my money back.

Same here, I orderd the crimping tool and got 2 bucks worth of cheap terminals, almost 20 bucks! I have opened a case with PayPal to get my money back.

Do not buy anything from "GETGOTGOTTEN" before You are sure you are ordering what you want! I placed an order for what I taught was the wiring Crimping tool for $13.50 Shipping. What I got was a little box with 50 wire terminals. They can be bought at the local store for less than $5.00 If I had wanted the Crimping toll I would have to pay $32.50 Shipping! The same tool sells on eBay for less than $20.00 with free shipping.

you cannot get in touch with them and no shipping to you; scam

I got charged over $100 for an item that was less than $10... customer service link doesn't work... I'll never go here again!

No notification of order shipment; was unable to reach customer support. They were quick to get the money.