Online Threat Alerts (OTA) - Alerting you to scams and frauds.

NHTSA Recalls Scam Alerts Used to Steal Vehicles
NHTSA Recalls Scam Alerts Used to Steal Vehicles

Scammers are impersonating NHTSA or automakers to steal vehicles or personal information via fake recall alerts, often using windshield flyers, text messages, or phone calls demanding immediate action. Legitimate recall notices are sent by mail and involve free, authorized repairs. Always verify by entering your VIN at NHTSA.gov/recalls.

How to Spot a Scam

  • Physical Flyers: Scammers place fake notices on windshields with VIN numbers, claiming a major issue, then offer to tow the car to steal it.
  • Fake Texts/Calls: Urgent texts claiming a recall that require clicking a link or providing personal details are scams.
  • The "Proof": While official notices have logos, scammers often copy them. Do not trust the paper alone.
  • No Immediate Payment: Authentic recalls are free, but scammers will ask for fees, personal info, or to take your vehicle immediately.

What to Do

  • Verify Immediately: Use the official NHTSA VIN Lookup tool.
  • Call the Dealership: Contact a local authorized dealership directly, not the number on a suspicious letter or flyer.
  • Report It: Report fake notices to the FTC at ReportFraud.ftc.gov.
  • Sign Up: Register for official, future recall alerts at NHTSA.gov/alerts.
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