Online Threat Alerts (OTA) - Alerting you to scams and frauds.

crypto.com Email Scam - How to Protect Yourself
crypto.com Email Scam - How to Protect Yourself

Crypto.com email scams are common phishing attacks where fraudsters send fraudulent messages mimicking the exchange to steal your login credentials, wallet keys, or funds. Scammers typically create urgency, such as claiming your account is compromised or locked, and include malicious links that lead to fake login pages dessigned to steal your accountcredentials, financial or personal information.

Common Warning Signs

  • Fake Sender Addresses: Scammers alter the sender's display name or use slight misspellings in the domain (e.g., service@crypto-support.com instead of the legitimate @crypto.com).
  • Urgent Action Required: Phishing emails often use fear tactics, pressuring you to click a link immediately to "verify your identity," "unlock your account," or "protect your NFTs".
  • Suspicious Links: Hovering your mouse over the links in the email will reveal URLs that do not point to the official Crypto.com domain.
  • Missing or Incorrect Anti-Phishing Code: Official Crypto.com emails contain a customizable Anti-Phishing Code you set yourself. If this code is missing or incorrect, the email is fraudulent.

How to Protect Yourself

  • Never Click Links: Do not click on any links, open attachments, or reply to suspicious emails. Always navigate directly to the official Crypto.com site or open your mobile app.
  • Set Up an Anti-Phishing Code: Create a unique code in your app's settings that will be displayed at the top of every legitimate email from the platform.
  • Verify the Message: If you receive an unexpected email, you can verify it directly using the Crypto.com Verify tool.
  • Enable 2FA: Protect your account with Two-Factor Authentication (2FA) via an authenticator app, not just SMS.
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