Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is Smartyplus a Scam or Legitimate Cashback Company?
Is Smartyplus a Scam or Legitimate Cashback Company?

SmartyPlus is a real cashback company, but many customers have complained about the hidden monthly fees. People claimed they got signed up by accident after buying things on other popular websites. They claimed a small pop-up will offer a small reward, like "$15 cash back" or a rebate. If you click it, you might accidentally sign up for a recurring monthly fee of $19 to $25.

SmartyPlus is a subscription service that users often accidentally join through deceptive pop-ups or cashback offers on major retail sites. The "fine print" typically enrolls you in a 30-day free trial that automatically converts into a recurring monthly charge of $19 to $25. They may use the name: joindelivery.com or shipmentsfree.com.

To resolve unauthorized charges and protect your accounts:

  • Cancel the Subscription: Visit the Smarty Help Center to manage your membership, or contact their customer service to demand a refund and data deletion.
  • Dispute the Charge: If you are unable to resolve the issue with them, contact your bank or credit card company to dispute the charges. Ask your bank to explicitly block future transactions from SmartyPlus to prevent subscription updaters from bypassing a canceled card.

Remember, to read fine prints before agreeing to any subscription or rebate, which may charge your card.

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