Online Threat Alerts (OTA) - Alerting you to scams and frauds.
A lot of online users have reported that eFAQ (efaq.com) is tied to a deceptive subscription model. Customers frequently report paying a small trial fee (e.g., $1) for an IQ test or public records report, only to be silently enrolled in recurring monthly charges (usually around $25) without clear consent.
Users are lured in with a low-cost, one-time offer but the fine print automatically enrolls them in a monthly membership.
If you noticed a charge from EFAQCOM on your credit card or bank statement, it’s most likely related to an active eFAQ membership or a recent public records report purchase through their platform.
If you’re unsure about the charge or no longer wish to be subscribed, you can cancel your membership here.
Some of the descriptors you might see on your billing statement include:
If the company ignores your refund requests, contact your bank or credit card company immediately. Report the recurring charges as unauthorized and request a new card number to block future attempts.
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Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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I saw a $1 charge on 6/22/26 and a $24.99 charge on 6/30/26 on my Costco Visa card that I use only for limited purchases.I called EFAQ.COM (1 (888) 786-3608) on 7/16/26 and said that I didn't recognize the charges and suspect that one was a subscription that I did NOT want.The agent asked some questions about things that I might have done to trigger this "purchase" and I didn't identify any.She said that the charges would be refunded and my subscription canceled. The agent said that it could take up to 3 business days for the refunds to appear. Since that duration hasn't elapsed, I don't see the refunds yet. I have fingers crossed.