Virus Email - Adobe Services Invoice or Adobe Payment Required

Virus Email - Adobe Services Invoice or Adobe Payment Required

The email message below with the subject: "Adobe Services Invoice," or "Urgent Invoice Attached" or "Adobe | Payment Required," has malicious Microsoft Word document attached that will infect your Windows computer if you open it. The message was NOT sent by Adobe and was designed to trick the recipients into opening the malicious attachment, disguised as an invoice. So, if you receive the same email message, please do not attempt to open the attachment.

The Virus Email Message

Subject: Adobe Services Invoice, Urgent Invoice Attached, Adobe | Payment Required

Attachment: invoice.doc


Thank you for choosing adobe services.

Please see your attached invoice.

Adobe Billing Department
Adobe Systems Incorporated
21 Hickory Drive

The attachment "invoice.doc" is a Microsoft Word document that contains a malicious Macro, which will attempt to download the malicious program "dro.exe" from the malicious or malware website:, and install it on your computer as "crss.exe", if you open the attachment and enable Macro, 'Content' or 'Editing' in Microsoft Word.

In other words, the file will be downloaded from:

to the following location on your computer:


A Macro is a set of computer instructions that you can record in Microsoft Office.

Once the malicious program is installed, it will attempt to download the following malicious files:


We found the following threats after scanning all of the malicious file:

  • W97M/Downloader.U
  • Downloader/Agent
  • MO97:Downloader-EF
  • VBA/TrojanDownloader.Agent.AM
  • Trojan-Downloader.MSWord.Agent
  • Trojan-Downloader.MSWord.Agent.ap
  • Exploit-FMD!A88C841E8983
  • TrojanDownloader:W97M/Agent

The cybercriminals behind these malicious email messages aims are to trick the curious recipients into opening the malicious attachment that will infect their computers with a virus or Trojan horse.

Once your computer has become infected with this malicious Trojan horse, the cybercriminals behind this email message will be able to access and take control of your computer remotely from anywhere around the world. They may spy on you, use your computer to commit cybercrimes, or steal your personal and financial information.

Now, if you have already opened anyone of the malicious attachment, please do a full scan of your computer with the antivirus software installed on it.

If you don’t have antivirus software installed on your computer, please click here for a list of free antivirus software.

Never enable Macro, enable 'Content' or enable 'Editing' when opening a Microsoft Office document that you have received from an unknown person or source. This will prevent a malicious Macro virus embeded in the document from infecting your computer.

Click here for a list of email attachments you should never open, regardless of where they came from.

For a list of other virus email messages, please click here.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Virus Email - Adobe Services Invoice or Adobe Payment Required