Online Threat Alerts (OTA) - Alerting you to scams and frauds.

"Your Mailbox Closure Request is in Progress" Phishing Scam
Your Mailbox Closure Request is in Progress Phishing Scam

The email message below with the subject: "LAST WARNING: Your Mailbox Closure Request is in progress," which claims that a closure request will be processed shortly to empty or delete all the emails in the recipients' account Inbox and Sent-Items, is a phishing scam created to steal Microsoft Outlook or Hotmail user names and passwords. The email message was not sent by Microsoft, but by cyber-criminals, whose intentions are to hijack email accounts and use them for malicious purposes. So, recipients of the same email message are advised to delete it, and not follow the instructions in it.

The Phishing Microsoft Outlook Email Message

Sent: 07 January 2017 15:31

To: noreply@outlook.office.com

Subject: LAST WARNING: Your Mailbox Closure Request is in progress

Security Information

Hello User,

We received your instruction to empty all your Inbox and Sent Folders

We will Delete & Close Your Account Within 24 hours

You need to confirm if you made this request or we will continue with the request.

If you think it is an error, take action immediately to stop this process.

CANCEL & STOP ACTION NOW

Thank You,

Accounts Team

The link in the email message goes to a fake Outlook or Microsoft website, which will attempt to trick the cyber-criminals' potential victims into entering their usernames and passwords on it. If the potential victims enter their Microsoft Outlook, Hotmail, Live usernames and passwords on the fake website, it will be sent to the cyber-criminals behind the email scam, who will use the information to hijack their accounts.

If you have received the same email message, please go directly to your email account instead of clicking on the links in the email message. And, if there is anything wrong with your account, it will be shown to you after signing in. If you were tricked by the phishing email, please change your Microsoft Hotmail/Live/Outlook password immediately. If you are unable to, click here to report it to Microsoft.

This scam is similar to the following:

14

Comment sectionComments / Answers (14)

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by info

Received the same:

"From: Microsoft Outlook
Sent: Wednesday, November 28, 2018 7:01 AM
To: user-outlook.com
Subject: Mailbox closure request is now in progress"

Delete


by info

Received same info from:

"From: Microsoft.com account team
Date: September 26, 2018 at 9:20:43 AM MDT
Subject: your account closure request is now in progress"

Delete


by an anonymous user from: Oslo, Norway

Received today:

"Dear User,

We received your instruction to empty all your folders and close your email account. You need to ignore if you made this request or click on CANCEL REQUEST

hxxp://www.jamespostels.com/ below if not.

CANCEL REQUEST hxxp://www.jamespostels.com/DeActiva

Warning: You will no longer send or receive email if updated response is not received from you within the next 72 hours.

Thanks for using Microsoft
Customer Security Microsoft Team."

Delete


by info

Here is another scam:

"From: Microsoft.com Office365
Date: 11 July 2018 at 4:50:45 am ACST
Subject: Re: LAST WARNING - Mailbox Closure Request Is In Progress


Security Info Update

Your Mailbox will expire on July 11, 2018

This is to notify you that we are currently updating the windows services agreement and privacy statement.

Please keep your security information updated.

Do not ignore!

UPGRADE NOW

NOTE: YOUR EMAIL ADDRESS WILL BE DISABLED IF NOT UPDATED. (UPDATE IS FREE)
Thank you for using our services."

Delete


by info

Here is another scam:

"From: Microsoft.com Terms Info
Sent: Wednesday, June 20, 2018 3:11 AM
To: Microsoft.com Terms Info
Subject: LAST WARNING - Mailbox Closure In Progress

Hello

We have stopped processing incoming emails messages on your account since you have refused to update your account and we might be forced to delete your account if this notice is ignored. We're sorry that it's getting in your way.

What do you need to do?

To release your undelivered mail and increase the limit by verifying your account.

Verifying your account helps you enjoy Outlook.com with fewer interruptions, limitations and avoid account shutdown.

Thanks,
The Outlook.com Team"

Delete



by info

Here is another scam:

"From: Microsoft.com Team
Sent: Monday, May 28, 2018 7:42:04 AM
To: user-account-t-online.de
Subject: LAST WARNING - Mailbox Closure Request Is In Progress

Account Update

Your account may be closed on 29/05/2018

Dear Attn User

This message is being sent to you to inform you that your account is will to be closed at 29/05/2018

If you wish to continue using this account please upgrade to our services. Ignoring this message will cause the account to be closed

Update your account

Note: This upgrade is required immediately after receiving this message

Thank you
Account admin"

Delete


by info

Here is another scam:

"From: Account Update!
Sent: Thursday, April 12, 2018 11:07:49 AM
To: security_drive-microsoft.com
Subject: FINAL WARNING: Mailbox Closure Request is in progress

Your security info is no longer working

On 18/04/2018 our system found that your security
info is no longer working.

Starting from 18/04/2018 you won't be able to sign in to
your account unless you fix security info

To fix your security info,

Update Your Account Now

If your security info is already fixed, you can cancel this request.
Terms of Use Privacy & Cookies

© 2018 windows live"

Delete


by info

Here is another scam:

-------- Original message --------
From: Mail Support
Date: 11/04/2018 11:10 am (GMT 00:00)
To: security_drive-microsoft.com
Subject: FINAL WARNING: Mailbox Closure Request is in progress

Your security info is no longer working On 18/04/2018 our system found that your security info is no longer working.

Starting from 18/04/2018 you won't be able to sign in to your account unless you fix security info

To fix your security info,

Update Your Account Now

If your security info is already fixed, you can cancel this request.
Terms of Use Privacy & Cookies

© 2018 windows live

Delete


by an anonymous user from: Ashburn, Virginia, United States

Here is one I got in my Yahoo email:

"YAHOO !


Dear Valued User,

We received your request to close down your account.

We will process your request within 24 hours.

If it was not you, kindly follow below and sign in to cancel request and continue using our services.

CANCEL REQUEST HERE

Failure to follow this notification will lead to error or your
mailbox will be closed completely.

Regards
Yahoo Team."

Delete


by info

Here is another scam:

"From: Notification Team [mailto:sophia.j.bonafini-hotmail.com]
Sent: Monday, January 8, 2018 1:12 PM
Subject: Mailbox closure request in progress

Outlook

We received your request to delete your Email, We will process your request within 24 hours.

All features associated with your Email will be lost.

To retain your Email, kindly Cancel Request to continue using our services.

CANCEL REQUEST

© 2018 Outlook. Support. All Rights Reserved.

Sent from Outlook"

Delete


by info

Here is another scam:

"From: Microsoft.com Team
Sent: Thursday, November 16, 2017 6:23:16 AM
Subject: Mailbox Closure Request is in progress now

Microsοft
Dear User,

This is to inform you that Microsοft Outloοk will discontinue suppοrt on your accοunt and security.

and you will no longer have access to many of the latest features for improved, conversations, contacts and attαchments.

Take a minute to updαte your accοunt for a faster, safer and full-featured Microsοft Outloοk experience.

Updαte Your Accοunt

Sincerely

Outloοk.com Team
Microsοft respects your privαcy. Review our οnline Privαcy Statement"

Delete


by info

Here is another scam:

"From: MSN Team
Date: April 5, 2017 at 4:01:50 AM CDT
To: msn_members-outlook.com
Subject: MAIL ALERT

Security Information

Hello User,
We received your instruction to empty all your Inbox and Sent Folders
We will Delete & Close Your Account Within 24 hours
You need to confirm if you made this request or we will continue with the request.
If you think it is an error, take action immediately to stop this process.

CANCEL & STOP ACTION NOW

Thank You,
Team
2017"

Delete


by an anonymous user from: Belfast, Northern Ireland, United Kingdom

I've received this message twice in the last week, with a yorkua.ca suffix on the email. I deleted the mails immediately.

Delete


by an anonymous user from: Edinburgh, Scotland, United Kingdom

Helpful info , thank you. Just got one of these phishing scams. You don't' mention what action to take apart from not responding.

Delete


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