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Beware of "Branch Banking and Trust (BB&T) Online Banking Alert Notification" Phishing Scams

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Beware of "Branch Banking and Trust (BB&T) Online Banking Alert Notification" Phishing Scams

Branch Banking and Trust(BB&T) customers are asked to be aware of phishing email messages like the one below, which appear as an online banking alert notification. The phishing email messages claim that Branch Banking and Trust has encountered errors in the recipients' regular verification process. The phishing email messages then claim that the recipients need to click on a link to restore their accounts. But, the link will only take the recipients who have clicked on it, to a phishing website, looking like Branch Banking and Trust’s website, where they will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cybercriminals behind the scam, who will use it to gain access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.

Please continue below.

A Sample of the Phishing Branch Banking(BB&T) and Trust Email Message

From: BB&T Online <lnformation@e-mail.com>

Sent: Sun, Jul 2, 2017 10:51 pm

Subject: Online Banking Alert Notification

Dear Client,

alert you that your bank account is in danger.

You are receiving this message due to errors encountered in our regular verification process of Online Banking records,

This might be due to one of the following reasons:

Several failed attempts to access your account, Accessing of your account from a different device, or your information has been changed or incomplete.

To restore your account, please Sign in to Online Banking

Your account will work as normal after the verification processed.

Thank you,

Branch Banking and Trust Company is a Member FDIC and an Equal Housing Lender.

© 2017, Branch Banking and Trust Company. All Rights Reserved.

It is important for Internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.

For example:
BB&T’s customers should go directly to “https://www.bbt.com/” in their web browsers or search for “Branch Banking and Trust” using a popular search engine. And, if there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.

Recipients of the phishing BB&T email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact Branch Banking and Trust immediately.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward malicious or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions and Reviews
Comment(Total: 4)

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  • Posted: Jan 11, 2018 by an anonymous user from or near: Montgomery, Alabama, United States

    Why cant something be done about these criminals?


    • Posted: Feb 8 at 10:14 PM by an anonymous user from or near: Windsor Mill, Maryland, United States

      This is happening to quite a few banks. There's not too much that can be done because those that perpetrate this fraud don't put their real information into the fraudulent emails.


  • Posted: Jul 26, 2017 by info

    Here is another scam:

    "From: BB&T Bank <bbt-ONLINe2@mail.com>
    Date: July 24, 2017 at 8:30:20 PM HST
    Subject: BB&T Bank Online Banking Policy.

    Account Security Alert

    Dear Client,
    For your security, We have put a hold on the online access based on the suspicious activity happened today earlier. That hold was placed with our automated security system. Just ensure your security, we have created a new security forum for you to confirm your identity. You will need to visit our verification page in order to restore the account.

    To begin, please select the link below:

    Click Here

    We are here to assist you anytime. Your account security is our priority.
    Thank you"


  • Posted: Jul 15, 2017 by info

    Here is another scam:

    -----Original Message-----
    From: BB&T Bank <pmurphy@lsc.k12.in.us>
    Sent: Mon, Jul 10, 2017 10:52 am
    Subject: New Message From BB&T Bank Alerts

    DeartBB&T Customer,

    Our records show that one of the following information is outdated:

    Contact Information"


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