"Branch Banking and Trust (BB&T) Online Banking Alert Notification" Phishing Scams

Branch Banking and Trust (BBT) Online Banking Alert Notification Phishing Scams

Branch Banking and Trust(BB&T) customers are asked to be aware of phishing email messages like the one below, which appear as an online banking alert notification. The phishing email messages claim that Branch Banking and Trust has encountered errors in the recipients' regular verification process. The phishing email messages then claim that the recipients need to click on a link to restore their accounts. But, the link will only take the recipients who have clicked on it, to a phishing website, looking like Branch Banking and Trust’s website, where they will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cybercriminals behind the scam, who will use it to gain access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.

A Sample of the Phishing Branch Banking(BB&T) and Trust Email Message

From: BB&T Online <lnformation@e-mail.com>

Sent: Sun, Jul 2, 2017 10:51 pm

Subject: Online Banking Alert Notification

Dear Client,

alert you that your bank account is in danger.

You are receiving this message due to errors encountered in our regular verification process of Online Banking records,

This might be due to one of the following reasons:

Several failed attempts to access your account, Accessing of your account from a different device, or your information has been changed or incomplete.

To restore your account, please Sign in to Online Banking

Your account will work as normal after the verification processed.

Thank you,

Branch Banking and Trust Company is a Member FDIC and an Equal Housing Lender.

© 2017, Branch Banking and Trust Company. All Rights Reserved.

It is important for Internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.

For example:
BB&T’s customers should go directly to “https://www.bbt.com/” in their web browsers or search for “Branch Banking and Trust” using a popular search engine. And, if there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.

Recipients of the phishing BB&T email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact Branch Banking and Trust immediately.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 5)

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  • January 6, 2020 at 11:42 AM by an anonymous user from: Atlanta, Georgia, United States

    Here is another scam:


    Access Denied

    We believe in delivering the perfect client experience and place the highest priority on protecting your confidential information. For security purposes, we have temporarily suspended online access to your account.

    To access your account, please:

    Visit a BB&T branch or ATM

    Log in to the U by BB&T® mobile app

    Send a text to MYBBT (69228) (if you have a mobile number registered with BB&T)

    Call our online banking support at 888-228-6654 and provide us the reference code below

    Reference Code: (18.2506d817.1578332362.ab926f6c)

    Thank you for your patience, and please accept our apologies for any inconvenience this may have caused.

    © 2020, Branch Banking and Trust Company. All Rights Reserved."

  • January 11, 2018 at 11:28 AM by an anonymous user from: West Point, Georgia, United States

    Why cant something be done about these criminals?

    • February 8, 2018 at 10:14 PM by an anonymous user from: Gwynn Oak, Maryland, United States

      This is happening to quite a few banks. There's not too much that can be done because those that perpetrate this fraud don't put their real information into the fraudulent emails.

  • July 26, 2017 at 7:50 PM by info

    Here is another scam:

    "From: BB&T Bank <bbt-ONLINe2@mail.com>

    Date: July 24, 2017 at 8:30:20 PM HST

    Subject: BB&T Bank Online Banking Policy.


    Account Security Alert

    Dear Client,

    For your security, We have put a hold on the online access based on the suspicious activity happened today earlier. That hold was placed with our automated security system. Just ensure your security, we have created a new security forum for you to confirm your identity. You will need to visit our verification page in order to restore the account.

    To begin, please select the link below:

    Click Here

    We are here to assist you anytime. Your account security is our priority.

    Thank you"

  • July 15, 2017 at 3:35 PM by info

    Here is another scam:

    -Original Message-

    From: BB&T Bank <pmurphy@lsc.k12.in.us>

    Sent: Mon, Jul 10, 2017 10:52 am

    Subject: New Message From BB&T Bank Alerts

    DeartBB&T Customer,

    Our records show that one of the following information is outdated:



    Contact Information"

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"Branch Banking and Trust (BB&T) Online Banking Alert Notification" Phishing Scams