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US eTech Support Protection Plan Membership Renewal Scam

The fake US eTech Support Protection Plan Membership Renewal email below is a scam, which asks recipients to call it to cancel their membership. The fake emails are being sent by online scammers, therefore, recipients are asked not to follow the instructions in them.

US eTech Support Protection Plan Membership Renewal Scam
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A Fake US eTech Support Emails Sent by Scammers

From: U S eTech Support <alyssagonzalez57599@gmail.com>

Sent: Thursday, October 31, 2019, 02:40:48 PM EDT

Subject: Renewal Notice

Subscription Renewal Notice

Dear Member,

Your US eTech Support Protection Plan membership is set to renew on November 01 2019

Because your account is set to auto-renew, we will automatically process charge on November 02 2019

You do not need to take any action; we just wanted to let you know.

Thanks for your continued support and have a great day.

To cancel please reach us at 580 406 5830 to discontinue.

NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

Kind Regards,

US eTechSupport

Customer Service

Phone - 580 406 5830

Mon-Sat : 10:00 AM - 04:00 PM (EST)

Sunday Closed

Recipients of the fake emails who were tricked into disclosing their credit card information to the scammers are asked to contact their banks for help because their cards are used fraudulently.

The legitimate USTech Support is located at www.ustechsupport.com, where their contact number and email can be found if you need to reach them.

Check the comment section below for additional information, share what you know or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 16)

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The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

  • August 26, 2020 at 11:56 AM by an anonymous user from: Kansas City, Missouri, United States

    I got an email today that reads word for word like the ones posted. I called the number and a man with a very thick Indian accent answered. I told him I wanted to cancel the "service" that I NEVER signed up for. He said that my account could not be cancelled without a code from an email. I told him there was no code in my email. Then he asked if I was on the computer that I used to originally sign up for the service. I told him that I don't have that computer any longer and that I was on my kindle and that I never signed up for anything to begin with. He wanted to know where the computer was and I told him it was thrown away. He asked if there was any computer in the house that I could use to download a code to cancel. I said that all I have is a kindle. He wanted to know what operating system I have. At this point I started literally screaming into the phone, I WANT TO CANCEL! CANCEL, CANCEL! I was really yelling. The guy said that they would cancel from their end.

  • August 5, 2020 at 11:43 AM by an anonymous user from: San Francisco, California, United States

    When the sender's email is a gmail account, be suspicious.

  • August 5, 2020 at 9:24 AM by an anonymous user from: Kansas City, Missouri, United States

    I received the same type of 'renewal' by this obviously fraudulent company. When I called and requested the 'esignature' documents they said I had signed. They said they couldn't. Couldnt give me any information recording last 4 digits of credit card used. When I told them to cancel, they tried to have me startup a teamviewer session so they could 'show me the form I needed to cancel'. They heard of the unmistakable sound of 'click' as I hung up.

    THIS IS 100% SCAM. DO NOT FALL FOR THIS BOGUS ATTEMPT TO GET YOUR FINANCIAL INFO.

  • July 17, 2020 at 11:13 AM by an anonymous user from: Gloucester, Massachusetts, United States

    I was sent the same email about renewing my maintenance contract and auto renewal. I called to cancel and was led through a ridiculous process that I stopped by hanging up. This is obviously some kind of scam.

  • May 31, 2020 at 11:11 PM by info

    "From: U S Tech Support <herinsoab299@gmail.com>

    Sent: Tue, May 26, 2020 7:38 am

    Subject: Renewal Notice

    Upcoming Debit Alert

    Dear Member,

    Your subscription for Annual Maintenance Contract is set to renew on May 26 2020.

    Because your account is set to auto-renew, we will automatically process charge on May 27 2020.

    No action is required from your end. We just want to remind you about the same.

    Thanks for your continued support and have a great day.

    To cancel please reach us at 479 265 4053 to discontinue.

    Note:- This is a system generated email and any reply to this email will not cancel your contract. Please reach us to cancel.

    Kind Regards,

    US eTech Support

    Customer Service

    479 265 4053"

    Here is another scam.

  • May 27, 2020 at 7:28 AM by an anonymous user from: Crawfordsville, Indiana, United States

    I received an email today:

    "US Tech Support <almanewton432@gmail.com>

    Tue, May 26 at 1:39 PM

    Notice For Auto Debit

    Dear Customer,

    Your Annual Maintenance Contract with US eTech Support is set to renew on May 26 2020.

    Because your account is set to auto-renew, we will process charge in your account on May 27 2020.

    No action is required from your end. We just wanted to let you know.

    Thank you for your continued support and have a great day.

    To cancel please reach us at 479 265 4053 to discontinue the service.

    We're available from 10:00 AM to 04:00 PM (EST).

    Please Note:- This is a system generated email, to cancel the contract please reach us at the above mentioned number.

    Kind Regards,

    US eTech Support

    Customer Service

    479 265 4053"

  • May 8, 2020 at 12:16 PM by an anonymous user from: Clementon, New Jersey, United States

    I just got one today. I called and the gentleman said someone from the technical department would be getting back to me. Of course, no one did return my phone call when I said I didn't want a return call, I just wanted to cancel.

  • February 15, 2020 at 4:07 PM by info

    "From: US eTech Support <ajijkhandgdjd@gmail.com>

    Sent: Wednesday, February 5, 2020 8:08 PM

    Subject: Payment Reminder

    Date 15 Feb 2020

    Purchase ID 255732R4455Q

    Hello,

    You sent a payment of $499.98 To US eTech Support.

    It may take a few moments for this transaction to appear in your account.

    Merchant

    US eTech Support.

    support@pay-pal.club

    Instructions to merchant

    You do not have any special instruction for the me32`rchant .

    Description Unit price Qty Amount

    Your order at US eTech Support. (89574) $499.98

    1

    *$499.98

    Subtotal $499.98

    Total $499.98

    Charge will appear on your statement as 'www.ustechsolutions.com'

    Payment sent to

    Issues with this transaction?

    You have 24 hours from the date of the transaction to open a dispute.

    For assistance Call 1-843 888 5263

    Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance Call 1-843 888 5263 ."

    Here is another scam.

  • February 4, 2020 at 12:39 PM by an anonymous user from: Westlake Village, California, United States

    I got one too!

    "Dear Customer,

    Yes, its time for another year of safe and secure computing experience.

    Your Annual Maintenance Contract with us is set to renew on 04 of Feb 2020.

    Since your account is set to auto renew, we'll auto debit process charge on 05 of Feb 2020.

    There is no action requierd from your end.This email is just to remind you about the payment charge.

    To cancel the contract and to avoid the charge please call us at 1 858 434 0556 .

    NOTE - THIS IS A SYSTEM GENERETED EMAIL, PLEASE GET IN TOUCH TO CANCEL.

    Thanks & regards

    US eTech Support

    858 434 0556"

  • January 27, 2020 at 5:39 PM by an anonymous user from: Plano, Texas, United States

    THIS IS A SPAM E-MAIL. IT CAME FROM: US eTech Support (sumaiya728597@gmail.com)

    "PLEASE! NAIL THEM!

    The e-mail was loaded with misspelling, incorrect punctuation, and "odd" use of English words. I was to call them at 1 80 999 0543 to cancel the contract.

    I called the number. The call was answered by a man with a thick Indian accent and he wanted me to go to my computer and connect to his company to stop the charge. Other phone conversations seemed to be going on in the room the man was in. I played the game & told him I no longer had the involved computer. He insisted I needed online connection with them (certainly to access control or get credit card info) but I told him I was calling from a hospital and couldn't do that. He said he'd give me until tomorrow to respond (one day extension) and I responded that I just came out of surgery and would be hospitalized for a couple of weeks.

    The e-mail did not list a fee that was being charged - only by asking did he tell me it was $299.99 (supposedly).

    He told me he'd give me a week extension. I asked where his company was located and he said it was "confidential." I told him that was ridiculous - that the company would advertise it's location to increase business. He finally said it was in California. When asked what city, he said he'd have to look it up! He finally replied, "Los Angeles."

    I told him I would call back in a week and (playing along) thanked him for the extension so I could also check my (supposed) payment a year ago. He said that I could call back in a week. Before hanging up, I asked him how he would know who I was when I called back as he hadn't given me any reference # for the extension. He then asked me if I would kindly give him my name . . .!" I told him I was an agent with the IRS and would definitely be contacting him! And hung up.

    Please have the authorities pursue this!"

  • January 23, 2020 at 12:33 PM by an anonymous user from: Troy, Idaho, United States

    THANK YOU for this message. You saved me from replying to them.

  • December 9, 2019 at 12:30 PM by an anonymous user from: Rochester, Minnesota, United States

    I received the exact same email, called the number listed and reached voice mail, I told them to cancel whatever it is that I supposedly subscribed to and said there's no permission to withdraw any money from any of my accounts. No card numbers were given. They contacted me again, that's when I knew for sure it was a scam. All lower case, spelling and grammar mistakes, very unprofessional. The phone number is a mobile in Hawaii.

  • December 2, 2019 at 8:28 AM by info

    "I received this email today and called to cancel. When they said they were going to take back/remove all their services from my computer (which they asked me to sign into. but I was at work), i started questioning him on details, even asking him to send me the details of this transaction which I don't remember because I don't normally order services.

    I asked when and what services were ordered because I did not remember ordering. the foreign-speaking "Technician" told me 3 years ago. Since I wasn't in front of my computer the guy told me he would call me at 5 PM today. I said, "No I'll call you". it all sounded suspicious. I DID NOT give him my card #.

    I went back to my desk and looked up the company on Google. that's when I found your email and confirmed my suspicions.

    Thank you so much

    Thank you,

    Tina.

    - Forwarded Message -

    From: US eTechSupport <hurtuntuni4321@gmail.com>

    To: "tinamurray2@yahoo.com" <tinamurray2@yahoo.com>

    Sent: Monday, December 2, 2019, 07:45:26 AM EST

    Subject: Auto Debit Alert

    Dear Customer,

    Your Annual Maintenance Contract is set to renew on December 02 2019.

    Because your account is set to auto-renew, we will automatically process charge on December 03 2019.

    There is no action required from your end. This email is just to remind you about the payment charge.

    We'll like to take this opportunity and thank you for your continued support.

    To cancel the contract and avoid charges, please reach us at 346 205 0877

    We're available from 05:00 AM to 4:00 PM (EST)

    NOTE: This is a system generated email. To cancel please get in touch with us at the above mentioned number.

    Kind Regards,

    US eTechSupport

    346 205 0877"

    Received via email.

  • November 5, 2019 at 11:24 AM by an anonymous user from: Tumwater, Washington, United States

    This happened to me today. To "cancel", they walk you through the steps to download software so that they can "get the code" to cancel the subscription they say they have.

    They are very forceful on the phone which is a red flag and they try and make you feel as if you are being ridiculous for suspecting them.

    *No one should need to download software onto your computer to cancel a subscription*

    And they couldn't provide the last 4 digits of either a credit card or my checking account to prove they were legitimate.

    Don't give out any information and don't allow anyone to download software on to your computer that you don't know who they are.

  • November 4, 2019 at 9:28 AM by info

    "From: US eTechSupport <amandapiperpx@gmail.com>

    Date: November 4, 2019 at 8:36:50 AM EST

    Subject: Subscription Renewal Reminder

    Subscription Renewal Notice

    Dear Member,

    Your US eTech Support Protection Plan membership is set to renew on November 03 2019

    Because your account is set to auto-renew, we will automatically process charge on November 04 2019

    You do not need to take any action; we just wanted to let you know.

    Thanks for your continued support and have a great day.

    To cancel please reach us at 804 206 7240 to discontinue.

    NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

    Kind Regards,

    US eTechSupport

    Customer Service

    Phone - 804 206 7240

    Mon-Sat : 10:00 AM - 04:00 PM (EST)

    Sunday Closed"

    Here is another scam.

  • November 2, 2019 at 12:18 AM by info

    Here is another scam

    - Forwarded Message -

    From: US eTech Support <arminda234672@gmail.com>

    Sent: Friday, November 1, 2019, 8:21:00 AM CDT

    Subject: Subscription Renewal Reminder

    Subscription Renewal Notice

    Dear Member,

    Your US eTech Support Protection Plan membership is set to renew on November 01 2019

    Because your account is set to auto-renew, we will automatically process charge on November 02 2019

    You do not need to take any action; we just wanted to let you know.

    Thanks for your continued support and have a great day.

    To cancel please reach us at 318 497 4177 to discontinue.

    NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

    Kind Regards,

    US eTechSupport

    Customer Service

    Phone - 318 497 4177

    Mon-Sat : 10:00 AM - 04:00 PM (EST)

    Sunday Closed

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US eTech Support Protection Plan Membership Renewal Scam