US eTech Support Protection Plan Membership Renewal Scam

I received an email from US eTech support and included a phone # 205-378-7582 which I did not call. Good to hear that this is a scam.

Received this exact e-mail today, with exception to telephone number and dates. Telephone number to contact to cancel is 205-378-7582. I did not contact, but am reporting this to FTC complaiint division.

Just received an email like the one shown above - am not calling but am going to keep a close eye on my bank/cc info plus will register a complaint to ftc.gov/complaint. I fear that my language can become very "colorful" when dealing with this type of scum and I will not lower myself to their level.

I got an email today that reads word for word like the ones posted. I called the number and a man with a very thick Indian accent answered. I told him I wanted to cancel the "service" that I NEVER signed up for. He said that my account could not be cancelled without a code from an email. I told him there was no code in my email. Then he asked if I was on the computer that I used to originally sign up for the service. I told him that I don't have that computer any longer and that I was on my kindle and that I never signed up for anything to begin with. He wanted to know where the computer was and I told him it was thrown away. He asked if there was any computer in the house that I could use to download a code to cancel. I said that all I have is a kindle. He wanted to know what operating system I have. At this point I started literally screaming into the phone, I WANT TO CANCEL!!! CANCEL, CANCEL!!! I was really yelling. The guy said that they would cancel from their end.

I received the same email. But I did not reply. I reported them to the ftc.gov/complaint.
B

When the sender's email is a gmail account, be suspicious.

I received the same type of 'renewal' by this obviously fraudulent company. When I called and requested the 'esignature' documents they said I had signed. They said they couldn't. Couldnt give me any information recording last 4 digits of credit card used. When I told them to cancel, they tried to have me startup a teamviewer session so they could 'show me the form I needed to cancel'. They heard of the unmistakable sound of 'click' as I hung up.

THIS IS 100% SCAM. DO NOT FALL FOR THIS BOGUS ATTEMPT TO GET YOUR FINANCIAL INFO.

I was sent the same email about renewing my maintenance contract and auto renewal. I called to cancel and was led through a ridiculous process that I stopped by hanging up. This is obviously some kind of scam.

"From: U S Tech Support
Sent: Tue, May 26, 2020 7:38 am
Subject: Renewal Notice

Upcoming Debit Alert
Dear Member,
Your subscription for Annual Maintenance Contract is set to renew on May 26 2020.
Because your account is set to auto-renew, we will automatically process charge on May 27 2020.
No action is required from your end. We just want to remind you about the same.
Thanks for your continued support and have a great day.
To cancel please reach us at 479 265 4053 to discontinue.
Note:- This is a system generated email and any reply to this email will not cancel your contract. Please reach us to cancel.
Kind Regards,
US eTech Support
Customer Service
479 265 4053"

Here is another scam.

I received an email today:

"US Tech Support

Tue, May 26 at 1:39 PM

Notice For Auto Debit

Dear Customer,

Your Annual Maintenance Contract with US eTech Support is set to renew on May 26 2020.

Because your account is set to auto-renew, we will process charge in your account on May 27 2020.

No action is required from your end. We just wanted to let you know.
Thank you for your continued support and have a great day.

To cancel please reach us at 479 265 4053 to discontinue the service.

We're available from 10:00 AM to 04:00 PM (EST).

Please Note:- This is a system generated email, to cancel the contract please reach us at the above mentioned number.

Kind Regards,

US eTech Support
Customer Service
479 265 4053"

I just got one today. I called and the gentleman said someone from the technical department would be getting back to me. Of course, no one did return my phone call when I said I didn't want a return call, I just wanted to cancel.

"From: US eTech Support
Sent: Wednesday, February 5, 2020 8:08 PM
Subject: Payment Reminder

Date 15 Feb 2020

Purchase ID 255732R4455Q

Hello,

You sent a payment of $499.98 To US eTech Support.

It may take a few moments for this transaction to appear in your account.

Merchant
US eTech Support.
support-pay-pal.club

Instructions to merchant
You do not have any special instruction for the me32`rchant .

Description Unit price Qty Amount

Your order at US eTech Support. (89574) $499.98

1

*$499.98

Subtotal $499.98

Total $499.98

Charge will appear on your statement as 'www.ustechsolutions.com'
Payment sent to

Issues with this transaction?

You have 24 hours from the date of the transaction to open a dispute.

For assistance Call 1-843 888 5263

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance Call 1-843 888 5263 ."

Here is another scam.

I got one too!

"Dear Customer,

Yes, its time for another year of safe and secure computing experience.

Your Annual Maintenance Contract with us is set to renew on 04 of Feb 2020.

Since your account is set to auto renew , we'll auto debit process charge on 05 of Feb 2020.

There is no action requierd from your end.This email is just to remind you about the payment charge.

To cancel the contract and to avoid the charge please call us at 1 858 434 0556 .

NOTE - THIS IS A SYSTEM GENERETED EMAIL, PLEASE GET IN TOUCH TO CANCEL.

Thanks & regards

US eTech Support
858 434 0556"

THIS IS A SPAM E-MAIL. IT CAME FROM: US eTech Support (sumaiya728597-gmail.com)

"PLEASE! NAIL THEM!

The e-mail was loaded with misspelling, incorrect punctuation, and "odd" use of English words. I was to call them at 1 80 999 0543 to cancel the contract.

I called the number. The call was answered by a man with a thick Indian accent and he wanted me to go to my computer and connect to his company to stop the charge. Other phone conversations seemed to be going on in the room the man was in. I played the game & told him I no longer had the involved computer. He insisted I needed online connection with them (certainly to access control or get credit card info) but I told him I was calling from a hospital and couldn't do that. He said he'd give me until tomorrow to respond (one day extension) and I responded that I just came out of surgery and would be hospitalized for a couple of weeks.

The e-mail did not list a fee that was being charged -- only by asking did he tell me it was $299.99 (supposedly).

He told me he'd give me a week extension. I asked where his company was located and he said it was "confidential." I told him that was ridiculous -- that the company would advertise it's location to increase business. He finally said it was in California. When asked what city, he said he'd have to look it up! He finally replied, "Los Angeles."

I told him I would call back in a week and (playing along) thanked him for the extension so I could also check my (supposed) payment a year ago. He said that I could call back in a week. Before hanging up, I asked him how he would know who I was when I called back as he hadn't given me any reference # for the extension. He then asked me if I would kindly give him my name . . . !" I told him I was an agent with the IRS and would definitely be contacting him! And hung up.

Please have the authorities pursue this!"

THANK YOU for this message. You saved me from replying to them.

I received the exact same email, called the number listed and reached voice mail, I told them to cancel whatever it is that I supposedly subscribed to and said there's no permission to withdraw any money from any of my accounts. No card numbers were given. They contacted me again, that's when I knew for sure it was a scam. All lower case, spelling and grammar mistakes, very unprofessional. The phone number is a mobile in Hawaii.

"I received this email today and called to cancel. When they said they were going to take back/remove all their services from my computer (which they asked me to sign into. but I was at work), i started questioning him on details, even asking him to send me the details of this transaction which I don't remember because I don't normally order services.

I asked when and what services were ordered because I did not remember ordering. the foreign-speaking "Technician" told me 3 years ago. Since I wasn't in front of my computer the guy told me he would call me at 5 PM today. I said, "No I'll call you". it all sounded suspicious. I DID NOT give him my card #.

I went back to my desk and looked up the company on Google. that's when I found your email and confirmed my suspicions.

Thank you so much

Thank you,

Tina.

----- Forwarded Message -----
From: US eTechSupport
To: "tinamurray2-yahoo.com"
Sent: Monday, December 2, 2019, 07:45:26 AM EST
Subject: Auto Debit Alert

Dear Customer,

Your Annual Maintenance Contract is set to renew on December 02 2019.

Because your account is set to auto-renew, we will automatically process charge on December 03 2019.

There is no action required from your end. This email is just to remind you about the payment charge.
We'll like to take this opportunity and thank you for your continued support.

To cancel the contract and avoid charges, please reach us at 346 205 0877
We're available from 05:00 AM to 4:00 PM (EST)

NOTE: This is a system generated email. To cancel please get in touch with us at the above mentioned number.

Kind Regards,
US eTechSupport
346 205 0877"

Received via email.

This happened to me today. To "cancel", they walk you through the steps to download software so that they can "get the code" to cancel the subscription they say they have.
They are very forceful on the phone which is a red flag and they try and make you feel as if you are being ridiculous for suspecting them.
*No one should need to download software onto your computer to cancel a subscription*
And they couldn't provide the last 4 digits of either a credit card or my checking account to prove they were legitimate.

Don't give out any information and don't allow anyone to download software on to your computer that you don't know who they are.

"From: US eTechSupport
Date: November 4, 2019 at 8:36:50 AM EST
Subject: Subscription Renewal Reminder

Subscription Renewal Notice

Dear Member,

Your US eTech Support Protection Plan membership is set to renew on November 03 2019

Because your account is set to auto-renew, we will automatically process charge on November 04 2019
You do not need to take any action; we just wanted to let you know.

Thanks for your continued support and have a great day.

To cancel please reach us at 804 206 7240 to discontinue.

NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

Kind Regards,

US eTechSupport
Customer Service
Phone - 804 206 7240
Mon-Sat : 10:00 AM - 04:00 PM (EST)
Sunday Closed"

Here is another scam.

Here is another scam
----- Forwarded Message -----
From: US eTech Support
Sent: Friday, November 1, 2019, 8:21:00 AM CDT
Subject: Subscription Renewal Reminder

Subscription Renewal Notice

Dear Member,

Your US eTech Support Protection Plan membership is set to renew on November 01 2019

Because your account is set to auto-renew, we will automatically process charge on November 02 2019
You do not need to take any action; we just wanted to let you know.

Thanks for your continued support and have a great day.

To cancel please reach us at 318 497 4177 to discontinue.

NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

Kind Regards,

US eTechSupport
Customer Service
Phone - 318 497 4177
Mon-Sat : 10:00 AM - 04:00 PM (EST)
Sunday Closed