Attention Netflix users, there is a fake email (see below) being circulated claiming Netflix failed to validate your payment information. The link in the email goes to a fake Netflix webpage where visitors are asked to sign-in. But, any attempts to sign-in will result in visitors' credentials being sent to the cybercriminals behind the scam. Once the cybercriminals have gotten the stolen credentials, they will hijack their victims' Netflix accounts and use them fraudulently.
This is why Netflix users should never click on a link to sign into their accounts. They should instead, go directly to www.netflix.com and sign into their accounts from there. This is the most effective way of preventing Netflix phishing scams, that is, preventing cybercriminals from tricking Netflix users into visiting fake websites that steal account credentials.
A "Netflix Failed to Validate Your Payment Information" Phishing Scam
From: [email protected] - [email protected]
Sent: Monday, April 29, 2019 1:19 PM
Subject: Netflix Support
We recently failed to validate your payment information, we hold on record for your account,
therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.
Verify your account
Failure to complete the validation process will result in a suspension of your netflix membership.
We take every step needed to automatically validate our users,
unfortunately in this case we were unable to verify your details.
The process will only take a couple of minutes
and will allow us to maintain our high standard of account security.
Netflix Support Team
Net flix users who have already fallen for the phishing scam are asked to change their Netflix password immediately, and contact Netflix about the necessary steps they should take.