01179296918 HSBC Scam Text and Letter from Business Review Centre

01179296918 HSBC Scam Text and Letter from Business Review Centre

I received a letter with telephone number 011 79296918 claiming to be from the HSBC Business Review Centre. There is a link in the letter that goes to a website that asks visitors to complete a form with their banking and personal details. But, when I called HSBC using the telephone number on their website, they told me it is not from them and it is a scam. Has anyone received the letter?

For anyone concerned, ring the HSBC telephone number on their website at https://www.hsbc.co.uk/help/ to confirm.

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Comments, Questions, Answers, or Reviews

Comments (Total: 22)

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  • September 14, 2020 at 12:55 PM by an anonymous user from: Crewe, England, United Kingdom

    Can I just say I also after reading these comments thought it was a scam so rang the bank and asked. The lady could not find any info about the letter / cheque I had been sent but once I have her the account number it relates to she confirmed it was not a scam and is genuine

  • August 15, 2020 at 10:28 AM by an anonymous user from: Edinburgh, Scotland, United Kingdom

    I have just received a letter today with a cheque attached to it. No communication beforehand whatsoever. The cheque looks very different to other cheques I have received in the past. Will take it to my bank next week and ask them if it is genuine.

  • May 28, 2020 at 1:37 PM by an anonymous user from: Glasgow, Scotland, United Kingdom

    Further to my earlier posts, today had a payment of £50 into my Account of £50 entitled ‘REDRESS PAYMENT’.

    Timescale involved fits perfectly with the original letter sent to me. Hardly earth shattering amount but still nice to receive!

  • May 19, 2020 at 9:14 AM by an anonymous user from: Stockport, England, United Kingdom

    I received a letter but to a previous address. I called the number on the letter after being suspicious of the website. I couldn’t complete over the phone so I called HSBC directly on their 0345 number and she brought up my details ( I am no longer a customer of HSBC) but she reassured me the letter is genuine and I have completed the online form.

    People are right to be suspicious but if you’re ever unsure always call the company directly before completing anything.

    Look forward to receiving the refund

  • May 7, 2020 at 8:57 AM by an anonymous user from: Stoke-on-Trent, England, United Kingdom

    It's genuine. I work in IT and can confirm the link in the letter goes to a page on the actual HSBC website, which is signed, secured and verified. The letter went to an old address of mine and was redirected to my current address. The third-party site is a very well known method of digital signing documents. Don't panic!

    • May 8, 2020 at 8:56 AM by an anonymous user from: Leeds, England, United Kingdom

      Rubbish, total scam!

  • May 6, 2020 at 4:49 AM by an anonymous user from: Leeds, England, United Kingdom

    Why would the bank ask you to to complete a online form with your banking and personal details? They already have them. If in doubt, ring the bank on the number you already know to be correct. Banks do NOT work with online forms like this, and scammers are very clever. They can easily produce letters that look convincing. The banks have more sophisticated methods than this. Also just ringing certain premium-rate numbers can give you a hefty phone bill - especially if you've waited a long time to be connected. Give it a wide berth!

    • July 3, 2020 at 4:55 AM by an anonymous user from: Coventry, England, United Kingdom

      It was a real letter! I had one & thought the exact same thing, so called HSBC on the number on their website and they confirmed it was from them🙂

  • May 6, 2020 at 4:18 AM by an anonymous user from: Glasgow, Scotland, United Kingdom

    Further to my earlier post, the number on the letter was answered when I rang just now. Gentleman confirmed it’s a refund of some historical charges on Accounts that were unfairly high seemingly. The money will appear shortly but saying 28 days as standard. Don’t think it’s PPI levels of refund but we’ll see...

  • May 6, 2020 at 12:33 AM by an anonymous user from: Glasgow, Scotland, United Kingdom

    Received the same, letter says been identified as due a payment. Rang the number on the letter, but no reply (Just rang out, no recorded message etc) so rang HSBC general enquiries. Advisor said that he could see a letter had been sent out, but couldn’t see it’s content (Did mention he was working from home due to current Covid-19, and that some stuff isn’t accessible for obvious security reasons), and tried to put me through to the ‘Business Review Centre’ but no joy as the number was busy. Will try again today.

    Link in letter appears genuine when you use it. Secure/Padlock, and allows you to access main HSBC site etc.

    Interested to see what it’s all about...

  • May 5, 2020 at 7:40 AM by an anonymous user from: Bridgend, Wales, United Kingdom

    I just received this letter immediately I was suspicious so I googled the number on the letter and went to their "website" and this answered my questions. What is wrong with people and what is most concerning how did they get my details

  • May 5, 2020 at 7:24 AM by an anonymous user from: Stockport, England, United Kingdom

    This letter is not a scam. It has been sent to people who used to bank with HSBC in relation to historical charges on personal accounts. Go to the actual HSBC website click on support and help and ask live chat they will confirm it's genuine

    • May 8, 2020 at 8:54 AM by an anonymous user from: Leeds, England, United Kingdom

      TOTAL SCAM! Are you the scammer promoting this?

  • May 5, 2020 at 3:56 AM by an anonymous user from: Coventry, England, United Kingdom

    I left HSBC more than 10 years ago but also got same letter yesterday. I rang the 0117 number but no one answers it. I am not giving my details until I speak to HSBC customer services. So many desperate people and crooks out there

  • May 5, 2020 at 3:32 AM by an anonymous user from: Birmingham, England, United Kingdom

    Hi, I received this letter yesterday so I literally just called HSBC on the number on their website and it is definitely genuine so don't worry if you have already filled the form in! She said she could see on her system there was a record of the letter being sent out.

  • May 4, 2020 at 8:03 PM by an anonymous user from: United Kingdom

    I got the letter, of course it's a scam why would your bank ask for your bank details on a 2 bit website

    • May 14, 2020 at 9:48 AM by an anonymous user from: Ilford, England, United Kingdom

      It’s not a scam they ask for your account number and sort code so I don’t know what they’re taking from you from that ... common sense before panicking

  • May 4, 2020 at 8:02 PM by an anonymous user from: United Kingdom

    Letter is most definitely a fraudulent letter. Website is not secure and take you of HSBC onto adobe reader and asks for your details. Do not give your information out.

  • May 4, 2020 at 7:47 PM by an anonymous user from: United Kingdom

    This letter from HSBC is most definitely a scam. I work in banking and I can absolutely tell you that if you haven’t banked with HSBC in many years like myself and have moved address as I have, HSBC has no way of sending you a letter unless you’ve changed your address with them which I haven’t. This letter is 100% a scam. The customer service department in HSBC who are saying the letter is a genuine need to be trained properly.

    • May 14, 2020 at 9:49 AM by an anonymous user from: Ilford, England, United Kingdom

      That’s a lie, spoken to HSBC today and they’ve confirmed it’s genuine.

  • May 4, 2020 at 7:43 PM by an anonymous user from: United Kingdom

    I also received this letter today. I left HSBC years ago, amazed how this letter found me. I called HSBC directly from the website, NOT the letter. After being on hold for ten minutes, the lady told me that this letter is a letter of theirs and that I need to follow the instructions via the link. Very skeptical as the link isn’t secure, plus doesn’t give any detail on this “possible” payout. Although I have spoken to HSBC directly, she they seemed very vague so I’m still not sure!

    • May 5, 2020 at 4:01 AM by an anonymous user from: Birmingham, England, United Kingdom

      The link is secure. It has a padlock on it. I too got the letter so called HSBC and was told it was a letter from them as she could see a record of it on her system.

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01179296918 HSBC Scam Text and Letter from Business Review Centre