Is Licala a Scam? See the Review of the Online Store

How do you get a refund for this c**p?

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I ordered 3 summer dresses that were extremely inexpensive ( total order $103.00 u.s.) . The pictures online were lovely and looked cute and substantial. I placed the order the first week of May and received 2 dresses 2 months later. I just received the 3rd today, July 15,2020.

I normally wear a medium or large depending on cut/fabric and decided to order size large as if the dresses were a little big I could have them altered.

Ok, now that they are in hand let me evaluate them. My disappointment started when I opened the first package and found the fabric extremely thin and cheap. The fabric on one of the dresses reminded me of a cheap Halloween costume! . The flare and cut was NOT as depicted in the online photos.

When trying on for fit,I found them to be cut small especially in the chest area. I gave the first delivery of 2 dresses to my girlfriend who is 25lbs lighter than I and; the dresses fit her the same - tight in the chest. Also, 1 of the dresses was listed as a minI dress but is so short it is a tunic to be worn with pants. ( by the way my girlfriend and I are 5’2” and 5’3” tall)

Today’s received dress is very cute but completely see through. It is a thin all over eyelet fabric. It requires a full slip ( who has one?) and should have had a lining. If it fit I might wear it a a bathing suit cover-up.

All in all, I am extremely disappointed with my purchases and will not endeavor to purchase items from Facebook ads from unknown sources. Suffice it to say lesson learned for $103.00.. Buyer beware!

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I ordered on April 23rd and just received the merchandise on July 6. Two of the three items are not the color I ordered, and all are very poor quality. Don't fall for this scam!

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unfortunately I fell for this site too on Facebook. I received two or three items, which are poor quality. They will not refund the missing item and have offered 20% if I keep the other two. I will be reporting them to PayPal as well. I wish I had checked this first!

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Wish I had seen this page before I ordered from them. I just got my order and its horrible. One of the dresses has hole in it. Can't fill out the customer service form and after reading these posts I'm just going to tell Paypal they need to pursue the refund for me.

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I’m absolutely disappointment with your items. First I ordered pink blouse and you send me brown. The quality it’s not really what you can imagine on the site. I will never recommend your site

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I never received the goods and they emailed saying the goods had not been sent due to Covid. So I smelt a rat and demanded a refund. They fobbed me off with various excuses but I kept insisting on a refund. I reported them to PayPal who opened a dispute. Then Licala offered me a refund less 20% - I refused. Then they kept trying to get me to stop the dispute - they were very insistent. PayPal found in my favour and refunded me. Licala are still bugging me to end the dispute but I told them it’s out of my hands and up to PayPal!

I also reported them to Face Book and their page seems to have been removed.

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I just received my order and it’s total garbage all of it! Customer service hasn’t answered my email about returning it. What do I say to my bank to reverse the charge?

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I received my order but the quality is dreadful. Nothing like the photos. Don't buy from them.

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I finally received my order and the clothing is definitely counterfeit! Looks nothing like the pics. I finally got a return address to return my items after arguing back and forth with them. Come to find out it’s over $200 to return the items because they make you return them to an international address. DO NOT BUY anything from them! They are fake and sneaky!

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I just received my lounge top and bottom I ordered from Licala. Took 3 months to get here and does not look anything at all like what I ordered. I tried to email their customer service email they provided but It says that email is not valid. I will be contacting my bank.

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I ordered a couple sweatshirts - never received anything and it's been 3 months. Their website is also now down. Do not buy from this company. Check their social media comments on Facebook and Instagram - tons of people got scammed.

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I ordered on May 11, 2020. Received a confirmation, then nothing. I know that countries have shut down due to Covid, so I wrote them inquiring about my order. They promptly responded. It was not an automated email, to my knowledge. I’m gonna give them more time

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Ordered and did not receive. Charged my PayPal and continue to tell me it’s the epidemic causing the delays.

Turning over to our District Atyorney.

DO NOT ORDER FROM THIS SCAM COMPANY.

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Order two tops and never received. No response to emails and no phone to contact them at. Contacted my credit card company to reverse the charges - total scam!

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I had my dress delivered which was a piece of rag material poorly stitched together ( not ) I had to bin it as no address to send back to scam site; don’t order from them

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I have still not received refund. There have been about 20 emails back and forth over the past month with vague comments from them.

I have contacted my bank.

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They never responded to a single email and never received my order. Absolutely a scam!

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I also did not receive my items and they refused to refund me. I disputed the charges with my credit card company and had the charges reversed. Their customer service is a JOKE. They do not answer your questions with a straight answer and are inconsistent about their policies. DO NOT BUY FROM THESE SCAM ARTISTS!

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I never received my items and I contacted my bank and had the charges reversed. I agree Licala is a fake site.

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