Is Comfyrs a Scam? Review of the Online Store

"This is to inform you that Comfyrs.com is a scam.
I made an online order last year in May/ June and just today I received a few items in the mail, but they are NOT WHAT I PAID FOR.
I've sent them several emails but their email address has been canceled it seems."

Received via email.

Hi, I have bought 12 dresses from this company, 3 separate orders and I have to say that everything I received is absolutely lovely. I knew that since I was ordering from China that I needed to order 2 sizes up from what I usually wear. My first order was just 2 dresses because I wanted to see if the dresses were as nice as they looked and I was extremely happy with them, the fabrics are lovely. My only complaint was that it takes over 2 months to arrive.

This company is a joke!!! The quality of the clothing items is very shabby and the fabric is cheap and the garment is poorly made! This company does NOT stand by its policies. They would NOT send me a "Return Address Label"!!!! After spending about $200, they offered me, first,
a return of 8 USD and then later they offered 9 USD, and said:
"How about that?"
Please DO NOT waste your time and, money ordering from this company!!!

Comforts is 100% going to take you for your money and if you get your clothing it’s probably NOT going to fit because I ordered a size larger just in case and an XL is like a child’s large. Very very thin material and it’s just very poor quality and they WILL NOT refund your money.
DO NOT PURCHASE FROM THIS COMPANY!!!

I threw mine into the lifeline bag , as it would fit a dwarf and I ordered the right size, just have to be so careful and read reviews like this before purchase I have found

Very unhappy with this company.
They are mis-representing their products and quality.
I purchased products that have been advertised as “Cotton” fabric and they turned up as cheap nylon.

I purchased products advertised as “Plus size/ Oversize”. And they are smaller than standard small size products.

The stitching quality is Pathetic.

I wrote to them and they are just making excuses. They are refusing to refund the money.

In fact their customer service representative has been going round and round avoiding replies and saying ‘why dont you live with the products since it would be very expensive for you to ship them back” (!!!)

Dont buy from this company.
Very bad experience

😨Confyrs = Frauds

Very unhappy with this company.
They are mis-representing their products and quality.
I purchased products that have been advertised as “Cotton” fabric and they turned up as cheap nylon.

I purchased products advertised as “Plus size/ Oversize”. And they are smaller than standard small size products.

The stitching quality is Pathetic.

I wrote to them and they are just making excuses. They are refusing to refund the money.

In fact their customer service representative has been going round and round avoiding replies and saying ‘why dont you live with the products since it would be very expensive for you to ship them back” (!!!)

Dont buy from this company.
Very bad experience

I bought $200 worth of stuff... they didn’t arrive. Comfrys didn’t answer emails and the tracking number they sent me was bogus.

HI I supposedly bought a top from this compfyrs company but I never received the goods. I watched it go all over Australia but it was delivered to another person in a totally different part of Australia nowhere near me. So I don't know if its a scam or not but they whipped their hands of me and won't refund me my money

Comfry's customer service it terrible. NEVER order from this company, the products are cheap and they badger you to keep items that you would be embarrassed to wear. Don't order from this company.

Unfortunately the support service of this company didn't help at all in any thing. We have changed many emails. Made me loose time and money. I ordered many products and received almost all of them wrong and the company didn't do any thing abut it but beg ME to accept whatever came. I have never seen such a terrible way to treat a client. the products are different from the pictures and the quality questionable. I don't recommend buying there if you don't want to loose your money.

Wrong presentation! I ordered these as the T shirts were advertised as being made from COTTON. They are not, they are polyester and spandex. And the colours are way more lurid than in the image. Full refund not offered and international courier return is buyer's responsibility.

Well my first 2 orders were beautiful clothing...then my now 3rd order of 2,short sleeve v neck dragon fly tee shirts were to small and one of the neck lines had very flawed sewing..the 3rd item a long sleeve white dragonfly teeshirt is HUMONGOUS AND THE SLEEVES ARE AT LEAST 1 FOOT TO LONG!!
SO I check the exchange and / or refund policy enclosed...first the writting is soooo small...the email address is not accessable...a phone number that I found online DOES NOT EXIST!!!
SO WHAT DOES ONE DO????
Needless to say that I am very dissappointed .

I at least do not feel alone, I just got scammed for 400 dollars, shame on me, I also loved the clothes on the internet and when I FINALLY got them I was stunned. They are all way too big and not even made of cotton like it claims. I am now trying to get some of my money back through Paypal but I have been scammed before and know they won't be able to help much. I wonder why Paypal lets them use their services when they know they are scammers, makes me think I should close there account too. I am not very happy and just wanted to vent so thanks for listening.

I placed three orders. The first two orders, I received without any problem. The third order package arrived empty. They said that they were not responsible. They would not provide me with the receipt to file a claim with the United States Postal Service. Do NOT Order From Comfyrs!

This company is a total scam! Do not buy from them. The items look beautiful in the photos, but you cannot return them if they don't fit. They came a month after I expected them. I ordered 2 sizes larger than my actual size and they were still too small. I emailed customer service and asked to return them. They said no problem within 30 days. They asked me to send photos of the items in their original packaging showing the SKU numbers. I did that and heard back from them after 2 or 3 more emails. Essentially, they said that it costs a lot and takes a long time to return them, so perhaps I could keep them and give them as gifts or to neighbors. If not, they could give me a gift card for $7. I paid $77.17 and they offered me a $7 gift card! I have contacted my credit card company who will give me a credit and investigate the company. DO NOT ... REPEAT ... DO NOT BUY FROM THIS COMPANY!

Yes. They sent me clothes that I needed to send back and their return policy has a woindow that I was well within and I could not get them to give me the return address. Theybofgered me a $5 credit on the $88 purchase and then told me to give the clothes to a friend or family member.

The items look really cute on the model. Turns out the sweatshirts are shiny polyester and three inches shorter than pictured. When asking for a return, it took days for them to ask for what items. I had already provided my order number and the items I wanted to return. Four emails later, they asked for pictures of the items. It's now been 10 days and I still don't have the address to send the return.
I also received an incomplete order and that has not been corrected.

HI after reading this review I was really concerned .
But have been delighted with the prompt delivery and the article I ordered

You can't return anything if the Item is the wrong size. Don't buy from Comfyrs. The website doesn't let you put information in to address the problem. There is no packing slip when you receive the product, so not able to return it or even to exchange for a larger size. I found Comfys as an ad on Facebook. I would never buy from this outfit again.

Ordered 3 dresses from this company. They were described as being cotton/linen. Sizes were not listed as 1X, 2X,etc and measuremets were in metric. Compared the measurements to those on my sewing patterns and ordered accordingly. The material in the items was not like any cotton or linen I have ever seen. There was no correlation between the descriptions and pictures. The colors bore almost no similarity to the pictures. And, I could barely get them over my head never mind get my arms and shoulders in. All the items were tagged with the size I ordered, but there is no way they were the measurements given in the description. The tracking numbers I was given led me into an endless loop of signing up for one application after another. Requests for information received irrelevant and non-responsive answers. When package was finally delivered, there was no packing slip or information on returning the items. Attempts to contact the company were unsuccessful. In addition, I have seen by companies with ads for similar or identical items using identical wording about the company having to close. Should have known the prices were too good for what they claimed to be providing. Please learn from my experience.

This company is garbage. It took me over three months to get the 6 items I purchased. The quality is the worst I've ever bought. Unfortunately, what looks like decent material on their 'site' is absolute c**p. They made the garmets appear to look like good quality heavy cotton, but its' this stretchy c**p. The one shirt I couldn't even get over my head. I would not recommend this site to anyone, not my worst enemy. Save your MONEY. The products were listed in USD so I thought I was ordering from the USA. Had I known it was some foreign sweat shop, I would not have ordered. I won't wear any of this c**p and that is what it is. I wrote them back saying what poor quality their products are and they said they would issue me some $5.00 USD certificate. I didn't tell them what my initial response was. Save your money, don't buy from these crooks. Susan from Canada

I am seeing negative reviews of Comfrys and I just received my order of 4 shirts. I am 95% satisfied and the only reason I am not 100%satisfied is the sizing. I realize that Asian sizing is on the small side but these were extremely on the small side. I ordered 3 over my size here in Canada and 3 were still snug. That being said, the material is great, I got one linen/ cotton blend and it is perfect and the others are regular tshirt material but very soft. The patterns are unique and super cute, colors true to the ad. Overall, if their sizing was better I would be buying a ton more. Received my order in approximately 3 weeks. This store is not a scam!!

agree from my experience

Well then maybe you can tell me how to exchange for bigger size

I have the same problem!

Complete scam company! I would give a negative number if possible - this
company is run by Starlink Technology and they have at least 5 or 6 companies advertising all over Facebook, lying to people telling them they are closing because of Covid 19, suggesting you better hurry if you want to get in on what is left - I placed an order, then thought to check them out - when I saw the truth about them, I immediately emailed them to cancel the order - they refused, I did a chargeback on my card, and they sent the order anyway, apparently - I never received it, but they got their 40.77 back just today - so now I'm fighting this as soon as I get the paperwork from Capital One - Facebook should be ashamed to let this happen on their website, they have been told about this whole situation and choose to do nothing

Sure wish I would have looked them up. Took 7 weeks to get my stuff and half the order was wrong. Had saved my confirmation e-mail which showed what I ordered. Today I received my package and went back to my e-mail before contacting them on the error and the e-mail was gone.yes, I learned a costly lesson.

Thank you to the people who put their comments. I was concerned about the lack of contact telephone number and information about this company, but loved the clothes so I am very grateful to all of you for stopping me from losing money and possibly being open to fraud. I am so sorry that you had to experience such a poor service from this company and sorry you never received your items.
Thank you again, and I hope they are properly investigated.

Newcastle upon Tyne, England

Try calling the FBI Fraud unit. They will investigate

I am concerned. I am going to wait 2 more weeks then report these people to the right authorities. I bought $138.00 worth of their merchandise for my daughter for school and have not received anything. I have tried emailing them and my emails are blocked by the receiver. I am going to call my bank next. I wish there was more support on-line for more fraudulent type stores that are ripping people off. I have no idea how to get my money back from thieves across the world. This is very sad if this is the case!!!

I've just tried to email them after waiting over a month for my order and ive been blocked too. Id be getting intouch with your bank straight away, ive just checked some trust websites and they are bad reviewed everywhere, I wish id checked before I bought from them 😔 hope you have good luck getting a refund.

Never received my order. They don’t return emails . No contact phone number. A scam someone should report them

I ordered 3 tshirts and received them. They were not the correct sizing. The 3XL was like a XL. I have emailed them but is bounces. No address to return. I think I am out of my money now.
DON'T BUY FROM COMFRYS!!!!!!!!!!!!!!!!!!!!!

I ordered 3 ladies T shirts from Comfyrs on 8/7. Its now 9/4 and no delivery and response was being patient. I wish I had read the reviews for this bogus clothing prior to.

Arleen R...

I also ordered 5 shirts on 8/7 and received 3 yesterday but got two of the same shirt. What I did not know was this was a China outfit--buyer beware. The website is designed to look desirable and very American. I am still going to try to get my order corrected but I don't hold much hope. This is my first experience with this type of issue and a big learning experience. I just read the return policy and I have 30 days to return, is that from receipt or order? Since it took almost 30 days to receive and I would have to send back to China......Also there was order information inside or instructions for return, just the shirts. Anyway, buyer beware. Laurel C...

I am trying to locate an address for Comfrys in order to return two items. The email address that they give to contact them is not a working address. Not sure what to do next.

I ordered a couple of tops which supposedly were to be delivered to my door. They didn't arrive so I received an email stating that they had tried to deliver them which wasn't true since I rarely leave my apartment. I've been trying to reach them but haven't had any luck whatsoever!! This episode has cured me of ever ordering anything on line whatsoever in the future!!!

Ordered a couple of tops and 2 pillow cases on Aug. 4th 2020. After 2 emails of me complaining why I hadn't received my merchandise and tracking # they gave me wasn't valid, I finally received my things on Aug.31 2020. The tops were definitely too small but I'm ok with them. I was becoming a bit worried and thought they wouldn't send me my things but they did. I only saw this post today, had I seen it previous to getting my things I probably would have insisted on a refund.

I never saw any negative stuff and ordered pants because I did see where it said they ran small. Small isn't the word they should have said, ordered august 4 , 5 tops . Ordered aug5 4pair of pants one size larger than I wear and could not get them on tops have not showed up ....No order slip with pants or return form sure hope my credit card can get my money back

I made an order with Comfrys for 4 beautiful/colorful blouses. I guess I only saw the positive reviews before I ordered. Then I saw all the negative reviews and then I was concerned my order would never come. The tracking information was not correct. Much to my surprise my order came in on time and the blouses were just what I ordered. Some are poly/cotton but with the colorful designs the poly is more likely to stay that way. They also fit perfectly and have a little stretch. Thank you Comfrys.

When my order first said USPS tracking, and then UPS, but no tracking link connected, I started to get suspicious. So I called my Credit Card company and they put a hold on the charge. It finally did show up, but the dress is not wearable, as it has huge armholes and the fabric is cheap polyester, and ugly. I have not yet tried to contact them, Comfyrs, but will as my bank wants evidence of the problem, so need to email them and get a response or not. I had seen the ads so many times, and the dresses looked great, so I assumed it would not be on Facebook over and over if they were not reliable. If I had realized they were in China, I never would have ordered. However, when the package suddenly showed up, after I had contacted my CC company, the return address was Rosemead, CA, not China.

Do not order, no mater how pretty the photo appears. The product you receive will likely be a poor imitation of that in the photo.

My experience with this company is the same as the others. I made a purchase. The website states delivery 3-5 days. Over a month later, the items arrived. Their sizing is off. Not one item can I use. Tried to get information from customer service, only to have their representative lay the blame on me for ordering the wrong size. I won't date return them because on their website they will charge additional shipping. They have my money, they can charge anything they want.
My fault for not checking reviews on this company. I hope others check reviews to avoid this bad experience.

I purchased $187.10 worth of clothing on July 29th from this company. Several weeks ago I received only a couple of the items. Since then I've contacted their customer service at least 5 times to ask when the rest of the items will be sent. To this date, August 28, 2020, my requests have fallen on deaf ears. I should have looked at reviews on them before ordering. If I had, I never would have ordered from them. I have since filed a formal complaint against them to get my money back. BEWARE!! Stay away from this company. It's a scam.

I have not received the stuff I ordered early this month. They also do not answer emails even though they claim too. Guess I got into a scam. Will contact my credit card company for my money back. Too bad. Cute clothes.

I was lucky I guess. I got what I ordered. I placed an order for 4 tops in size large. All four were marked as being large but 2 were a little too small. I’d like to return them but not sure if I’ll get a refund or an exchange. Wish me luck!

I do wish you luck. I just received my tops that I ordered in 2X and they came marked 2XL. (One was a Small I bought as a gift.) The other 3 are too small for me. I am hoping to return mine as well, but like you not sure they will refund me. :-(

thank you for sharing this info!

I saw Comfyrs women's clothing Ad on Facebook with very substantial discounts and made multiple orders. Usually, I check out a company's reputation and verify a U.S. address and phone number but was taken in by its discounts and post on Facebook. Bottom line I never did my due diligence and never received the clothing I ordered for Christmas for my wife, and I am out hundreds of dollars. This is why I am posting this review to protect other online shoppers. This company is located in Hong Kong under the name STARLINK TECHNOLOGY HONGKONG with an American sounding name of Comfyrs for its online store. I have since seen a lot of complaints and reviews online for Comfyrs, which all say Comfyrs is a scam that does not deliver the items you order.