Online scammers are calling people and pretending to be representatives of Apple and Amazon, in an attempt to rip off the same people. The scammers will use robocalls to contact potential victims and claim there are suspicious activities in their iCloud accounts, or they have been breached. Or, they will claim an unauthorized purchase was made for an iPhone from the potential victims' Amazon account. The recipients of the fake calls will then be instructed to give out account credentials, personal and financial information, which the scammers will use fraudulently.
Amazon iPhone Scam Calls - Transcript
An unauthorized purchase of an iPhone XR 64GB for $749 was being ordered from your Amazon account. Press 1 or stay on the line to talk with a customer support rep to cancel the order.
Suspicious activities in your iCloud account then your iCloud account has been breached, Before using any Apple device, please contact Apple support advisor.
If you get an unexpected call or message about a problem with any of your accounts, hang up.
- Do not press 1 to speak with customer support
- Do not call a phone number they gave you
- Do not give out your personal information
- If you think there may actually be a problem with one of your accounts, contact the company using a phone number or website you know is real.
If you have been tricked by a Amazon iPhone scam call, please attempt to change your password and contact both Amazon and Apple for help.