Is a Scam? Customer Review

Is a Scam? Customer Review

I received a demand from Arvato located at by email, which so badly produced it looked like a scam and I was about to delete it. I wonder why it wasn't rejected by anti-spam automatically! There was no letterhead or logo, nothing to say who they were, no company address, etc. I'm pretty sure for a registered company that's actually illegal! The demand turned out to be genuine enough (my mistake - overlooked paying for something I thought was cancelled), but the way Arvato handled it was totally unprofessional.

Even their website is garbage - click the wrong button and you're stuck - "back" in the browser doesn't work, and there is no menu to navigate your options! The reference numbers in the "letter" which you download from them tells you who the debt is for, but none of the reference numbers or other information give any details at all about it, nor relate in any way to the original debt. Clicking on "Who are Arvato...." gives "An error occurred while processing your request."


Arvato located at

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  • March 1, 2022 at 5:25 AM by an anonymous user from: Munich, Bavaria, Germany

    Just blacklist sender

  • June 15, 2021 at 12:30 PM by an anonymous user from: Bangkok, Thailand

    I want my money back

  • February 3, 2021 at 5:03 AM by an anonymous user from: Greater Manchester, Irlam, England, United Kingdom

    I am being bombarded by emails and texts from:


    This is an urgent message from AFS.

    Please visit your secure RISE notification at

    Alternatively you can contact us on 0344 571 4269 quoting this unique reference number 12278482.

    Please let us know if you would like us to write to you at a different email address.

    Thank you”

    How do I stop this and how did they get my email address and mobile phone number?


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Is a Scam? Customer Review