If you have received the fake Citibank email below, which claims your account was suspended, please do not follow the instructions in it. The fake email is a scam being sent by online scammers who are attempting to trick their potential victims into clicking the link in it. The link goes a fake or phishing Citibank website where visitors will be asked to enter their account credentials, personal and financial information. But, if the information is submitted, it will be sent to the online scammers.
The Citibank Your Account Was Suspended Scam
From: online.citi.com email@example.com
Sent: Wednesday, February 24, 2021, 04:10:32 PM CST
Subject: Your account was suspended #599855
Click to check your Citi ®
Cardmember since 02/24
Account ending in xxxx
Your Debit card is locked
We are committed to the ongoing protection of our customers so you can feel confident that every transaction you make is protected. The process is simple and will take just a moment Log In to your Online Banking and enter your information correctly.
Your account will work as normal after the verification processed.Thank you for taking care of this right away.
Go to Card Settings
If you have been a victim of this scam, please contact your bank for help.