Alumni Assist Group Scam Calls - Loan Forgiveness Program

I have received many of these calls, also from a different number every time. I listened to the last call more carefully. The friendly-sounding young woman scammer's message told me that she was from the "US Department of Financial Relief Services." The original post for this indicated that such an offer could only come from an official government agency. Well, as far as I can tell, the department mentioned is no official government agency, but I wanted to mention this here as it seems they are now making it *appear* that they are.

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Julie Jones agent ID 1154

I called them, and mentioned my concerns because it was a cold call to me. They hung up on me. I called 23 times in total, spoke with 4 people total. Every other call was a pick up and then hang up.

I called a couple times trying to get the company name. They said, “is that why you’re continuing to call us?” Like you made it obvious you can see me calling.

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In June, I got a call from "Jen Adams, agent ID 1691." She left the phone number (888) 681-1487, but she actually called me from (425) 217-1343. Then on August 4, I got a call from a Jamie with agent ID 6944. She called from (762) 220-4506 but told me to call her back at (800) 985-9752 about a loan forgiveness program. I called it back and spoke with a Mike V, agent 239, and he said he needed my email address. I gave it to him and he claimed he couldn't access my info and that I needed to call FSA. I happened to need to change my email address anyway, so I called the legitimate student loan office and updated it. He then called me back on a number that came up as (563) 649-6241. This is a scam. Do not give them your info.

**Ironically, in June, Jen Adams left 888-695-1468 and said, "This is our do not call list. To be added call this number." Do not call that number.

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I received the same call this afternoon from "Julie Jones, # 1154." I called the number back, and curiously, a person immediately answered. I asked with whom I was speaking and he gave me his first name, and that he is with "AlumnI Assist." Scam. Blocked.

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No matter how many times I block this call, alumnI assist keeps calling. I am reporting this number 888-480-0678 or 302-366-4233 to consumer complaints.

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I just got one of these an hour ago from a Kathy Cook.

Same voicemail transcript to the T.

I called back. They asked for my student email, and birthdate.

They stated that they sent me an email with a six digit code. When I opened the email the six digit code was to reset my password to the student loan account.

I did not give them the code and I ended up placing the guy on mute for two minutes, at which point he said “ok sir I have to go, have a nice day”

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I just got the exact same call a moment ago. I called back and a guy named Anthony answered the phone.

“HI it's Laura Johnson my agent ID is 2275 and my number is 888-928-3129 um I was calling to let you know that your student aid is qualified for the forgiveness program we may be able to grant you a partial or full forgiveness package but I'm just so you know this program has limited openings and is on a first come first serve basis so call back soon to finalize the details and again my phone number is 888-928-3129 you can talk to me or any other reps to finalize your file thank you to be added to our do not call list call 888-695-1468…”

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Has ANYONE had a positive experience with AlumnI Assist / AlumnI Solutions, both of which were used in my conversation with "Edmund". Step #1 in their process to assure Loan Forgiveness was providing 'Edmund" with my Routing and Bank account numbers.

So this was a non-starter, and their website is very vague and there seems to be no way to verify legitimacy. Would appreciate any feedback available.

Thanks

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I just checked a former co-worker's phone to clear the VMs and got three of these VMs. I would have thought nothing about it, but all three were the exact same woman's voice but in all three of the VMs she claimed her name and "Agent ID" were different.

On 5/25/21 she was "Kimberly Carter, agent ID 1688" and said she was with the company, "AlumnI Assist Group"

On 5/26/21 the exact same voice was then, "Brittney Price, agent ID 1769" and gave a different call back number.

On 6/3/21 the exact same voice said that she was, "Sabrina Williams, agent ID 1691" and this time her company was called, "AlumnI Solutions".

Each VM gave the same details about student loan forgiveness. On 6/10/21 I called all three numbers back, one after another. (each VM gave a different call back number also) Every single one of them is now disconnected.

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I just got the exact same message from Kimberly Carter, from AlumnI Assist Group Agent Number 1688 to talk about my partial or total student loan forgiveness but there is limited aid and it's first come first serve. The number they wanted me to call was 888-719-2341 and she or any of their agents would be happy to talk to me.

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I just got the same call. Glad this was posted. My caller was Kimberly Carter from alumnI assit group. Agent number 1688. The call came from 1-470-650-8194 but I was told to call back at 888-719-2341 but space is limited for this forgiveness program.

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Same call from a Vanessa Miller ID was 1688 during the week about loan forgiveness. Be on the lookout the USA government hasn't forgive any of our loans.

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I got a very similar call, but the voicemail was from Kimberly Carter and her ID was 1688.

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Yes I had this same lady named Britney Price called me and left a voicemail . Total Scam. Thank You for putting this up!

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"Britney Price" left voice mail messages for me twice this week. The Caller ID appeared as 301-690-9114. She said that her call back number is 888-537-2129. All else is the same scam script as previously reported on this online threat alert Blog.

Although I knew better than to return "Britney's" call, others may be so burdened with student loan debt and desperate for help that their usual internal alarms are suppressed. Another situation where bad people target and pray upon the desperate and vulnerable.

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Call came from (763) 275-3702, transcript of voicemail below

"Hey it's Brittney Price calling again from alumnI assist group. My agent ID is 1769 and my number is 888-573-2129 I was calling back to let you know that your student aid is still qualified for the forgiveness program but um we only have a few limited openings left available so call back soon to finalize the details as I don't want you to miss out on this opportunity and again my number is 888-573-2129 and you can speak with me or any other reference to complete your file thank you to be added to our do not call list call..."

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Absolute scam, no incoming call anyone be blocked by any bank or government agency. I remember years ago a similar phone scam. So I knew right away. the giveaway is limited time only with only a few openings which is ridiculous when it comes to financial aid forgiveness. There's no partial forgiveness or any yet. It hasn't been finalized, if you been keeping up-to-date with what's going on with financial aid. If and when it does happen you'll get information in the mail not over the phone. Total scam.

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I was left this message...

“HI it's Vanessa Miller from AlumnI Assist Group, my agent ID is 1688 and my number is 888-573-1168 I was calling to let you know that your student aid is qualified for the forgiveness program we may be able to grant you a partial or a full forgiveness package but just you know this program has limited openings and is on a first come first serve basis so call back soon to finalize the details and again my phone number is 888-573-1168 you can talk to me or any other reps to finalize your file thank you. To be added to our do not call list call 888-525-0948”

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Similar call, new number: 888 573 1168. All I had to do was ask how they were associated with student loans and they hung up on me.

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I am getting exactly the same call

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Received a similar call...

“HI it's Vanessa Miller from _⁠_⁠_⁠_⁠_⁠_ _⁠_⁠_⁠_⁠_⁠_ group my agent ID is 1688 and my number is 888-573-1168 um I was calling to let you know that your student aid is qualified for the forgiveness program we may be able to grant you a partial or a full forgiveness package but I'm just so you know this program has limited openings and is on a first come first serve basis so call back soon to finalize the details _⁠_⁠_⁠_ and again my phone number is 888-573-1168 you can talk to you in or any other rep to finalize your file thank you to be added to our do not call this call 888-525-0948…”

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