Alumni Assist Group Scam Calls - Loan Forgiveness Program

Alumni Assist Group Scam Calls - Loan Forgiveness Program

I got an official voicemail from a woman named Britney Price who identified herself as agent #1769 calling from "Alumni Assist Group" from telephone number 629-209-6845. Britney left me a voice message saying that she works on some type of student loan forgiveness program and if I would call her back she can help me with a "student aid forgiveness program" for my student aid loans, but that the program is a "first come first served" and limited, so she advised calling her back right away. But, I happen to know that these types of student forgiveness loans only come from official government agencies. So this is a total scam! Block and report the telephone number.

Here is a transcript of the voicemail:

it's Britney Price calling again from alumni assist group my agent ID is 1769 and my number is *** I was calling back to let you know that your student aid is still qualified for the forgiveness program but we only have a few limited openings left available so call back soon to finalize the details as I don't want you to miss out on this opportunity and again my number is *** you can ***

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Comments(Total: 32)

December 7, 2021 at 1:47 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Collin, Plano, Texas, United States

“HI it's Jamie here is my agent ID is 6944 and my phone number is 800-985-9752 um I was calling to let you know that your student aid is qualify for the forgiveness program we may be able to grant you a partial or a full forgiveness package but I'm just so you know this program has limited openings and is on a first come first serve basis so call back soon to finalize the details and again my phone number is 800-985-9752 you can talk to me or any other reps to finalize your file thank you to be added to our do not call list call 888-483-1408…”

Delete

August 5, 2021 at 4:53 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Oakhurst, New Jersey, United States

I have received many of these calls, also from a different number every time. I listened to the last call more carefully. The friendly-sounding young woman scammer's message told me that she was from the "US Department of Financial Relief Services." The original post for this indicated that such an offer could only come from an official government agency. Well, as far as I can tell, the department mentioned is no official government agency, but I wanted to mention this here as it seems they are now making it *appear* that they are.

Delete

August 4, 2021 at 6:02 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Sherman, Texas, United States

Julie Jones agent ID 1154

I called them, and mentioned my concerns because it was a cold call to me. They hung up on me. I called 23 times in total, spoke with 4 people total. Every other call was a pick up and then hang up.

I called a couple times trying to get the company name. They said, “is that why you’re continuing to call us?” Like you made it obvious you can see me calling.

Delete

August 4, 2021 at 5:08 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Orange, Chester, New York, United States

In June, I got a call from "Jen Adams, agent ID 1691." She left the phone number (888) 681-1487, but she actually called me from (425) 217-1343. Then on August 4, I got a call from a Jamie with agent ID 6944. She called from (762) 220-4506 but told me to call her back at (800) 985-9752 about a loan forgiveness program. I called it back and spoke with a Mike V, agent 239, and he said he needed my email address. I gave it to him and he claimed he couldn't access my info and that I needed to call FSA. I happened to need to change my email address anyway, so I called the legitimate student loan office and updated it. He then called me back on a number that came up as (563) 649-6241. This is a scam. Do not give them your info.

**Ironically, in June, Jen Adams left 888-695-1468 and said, "This is our do not call list. To be added call this number." Do not call that number.

Delete

July 28, 2021 at 2:32 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Erie, Springville, New York, United States

I received the same call this afternoon from "Julie Jones, # 1154." I called the number back, and curiously, a person immediately answered. I asked with whom I was speaking and he gave me his first name, and that he is with "AlumnI Assist." Scam. Blocked.

Delete

July 16, 2021 at 4:09 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

No matter how many times I block this call, alumnI assist keeps calling. I am reporting this number 888-480-0678 or 302-366-4233 to consumer complaints.

Delete

July 12, 2021 at 6:58 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I just got one of these an hour ago from a Kathy Cook.

Same voicemail transcript to the T.

I called back. They asked for my student email, and birthdate.

They stated that they sent me an email with a six digit code. When I opened the email the six digit code was to reset my password to the student loan account.

I did not give them the code and I ended up placing the guy on mute for two minutes, at which point he said “ok sir I have to go, have a nice day”

Delete

July 12, 2021 at 2:43 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Somerset, Bedminster, New Jersey, United States

I just got the exact same call a moment ago. I called back and a guy named Anthony answered the phone.

“HI it's Laura Johnson my agent ID is 2275 and my number is 888-928-3129 um I was calling to let you know that your student aid is qualified for the forgiveness program we may be able to grant you a partial or full forgiveness package but I'm just so you know this program has limited openings and is on a first come first serve basis so call back soon to finalize the details and again my phone number is 888-928-3129 you can talk to me or any other reps to finalize your file thank you to be added to our do not call list call 888-695-1468…”

Delete

July 1, 2021 at 3:32 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

Has ANYONE had a positive experience with AlumnI Assist / AlumnI Solutions, both of which were used in my conversation with "Edmund". Step #1 in their process to assure Loan Forgiveness was providing 'Edmund" with my Routing and Bank account numbers.

So this was a non-starter, and their website is very vague and there seems to be no way to verify legitimacy. Would appreciate any feedback available.

Thanks

Delete

July 2, 2021 at 1:13 PM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Nassau, Hicksville, New York, United States

I just returned a call to this company. I answered a few general questions but when I was asked for my birthdate I said no. They said it’s needed to access the federal database to confirm eligibility. I said you guys called me and should know if I’m eligible and that I am not comfortable providing that information. Send me info by email and I will have to research the company first.

It’s Crazy! I get more scam calls than real calls.

Delete

June 10, 2021 at 8:08 AM by
Alumni Assist Group Scam Calls - Loan Forgiveness Program
an anonymous user from: Greenville, South Carolina, United States

I just checked a former co-worker's phone to clear the VMs and got three of these VMs. I would have thought nothing about it, but all three were the exact same woman's voice but in all three of the VMs she claimed her name and "Agent ID" were different.

On 5/25/21 she was "Kimberly Carter, agent ID 1688" and said she was with the company, "AlumnI Assist Group"

On 5/26/21 the exact same voice was then, "Brittney Price, agent ID 1769" and gave a different call back number.

On 6/3/21 the exact same voice said that she was, "Sabrina Williams, agent ID 1691" and this time her company was called, "AlumnI Solutions".

Each VM gave the same details about student loan forgiveness. On 6/10/21 I called all three numbers back, one after another. (each VM gave a different call back number also) Every single one of them is now disconnected.

Delete

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Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

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If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

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Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

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By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

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Alumni Assist Group Scam Calls - Loan Forgiveness Program