Squarespace customers who have received fake "Your Site is Suspended" emails like the one below, which claim their websites have expired, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in. And, if they are still unsure, they should pick up the phone and contact Squarespace to verify.
A "Squarespace Your Site is Suspended" Scam
From: "Squarespace" IMCEAEX-_O=CHOST_OU=EXCHANGE+ 20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+ 29_CN=RECIPIENTS_ CN=PERFORMANCEBICYCLED11@collaborationhost.net
Sent: Thu, Aug 16, 2018 at 8:56 AM
Subject: Important Warning-Your site is suspended.
Squarespace
ACCOUNT STATUS
Your site is suspended.
There was an issue authorizing your last payment for your account click here to reslove your squarespace account. We temporarily suspended it until you take further action.
Your site is currently offline. To reactivate, please click Billing and then enter your credit card information. Learn how to reactivate your site in this guide.
If you don't update your valid information according to Icaan policy and Regulations. within 24 hours your account will be terminated and we will no longer be able to offer you our services.
If you no longer need your site, you can remove it.
If you have any questions, our award-winning Customer Care Team is available 24/7 at support.squarespace.com.
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Squarespace customers who have already been scammed are asked to contact Squarespace for help.