Is Freemans a Scam? Review of the Online Store

Answers: 4
Views: 57
Save
Updated: May. 20, 2021 2021-05-20T11:13:08
Posted: May. 20, 2021 2021-05-20T11:03:02

Freemans located at freemans.com does not appear to be a scam. Their website address or domain name has been around since 1996. They have more than 100,000 followers and have been on social media since 2009. But, like almost all online stores, there are some complaints about the online store regarding items purchased, shipping and customer service. If you have been a customer of Freemans, please share your experience in a comment below to share with others.

Is Freemans a Scam? Review of the Online Store

About Freemans Online Store

Freemans plc is authorised and regulated by the Financial Conduct Authority (No 311341) and subscribes to the Financial Ombudsman Service.

Registered Office:

66-70 Vicar Lane

Little Germany

Bradford

BD99 2XG

Registered in England and Wales; No. 321643

VAT Number GB 557 1452 37

Customer Service

Monday to Saturday, 8am to 6pm. Call at 0333 200 8077.

Write

Customer Services

1 Amberley Street

Sheffield

S9 2FS

WebChat and Email:

Monday to Saturday, 8am to 6pm

https://www.freemans.com/web/main/help_contact_us.asp

Was this question and answer helpful? +

Yes (0)
No (0)

Share this with others:

Donate Help maintain Online Threat Alerts (OTA) by clicking here.

The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA). Don't give out name, age, address, phone number, social security number, financial and other sensitive information to strangers.

May 20, 2021 at 11:13 AM by an anonymous user from: New York, United States
While the garments ordered were okay - I sent a tip back as it was too small - I found the delivery time unsatisfactory. It took two weeks for the trousers I ordered. The only information I could get was that the order was being processed which meant nothing to me. An estimated date of delivery would have been more helpful.
remove
May 20, 2021 at 11:12 AM by an anonymous user from: Santa Clara, Sunnyvale, California, United States
I ordered a blazer in a size 10, when it arrived the sleeves were tight and too short so I returned it and reordered in a size 12. The replacement that was sent was a size 10, so I returned that and ordered again in a 12. It's just arrived and again the wrong size has been sent, another 10.
remove
May 20, 2021 at 11:11 AM by an anonymous user from: Santa Clara, Sunnyvale, California, United States
Freemans is usually very good, but on my recent order 1 item was missing from the parcel but listed on the Delivery Note. Sent an email and waiting for a response. But how can you prove it wasn't in the parcel? If I get the response I'm hoping for it will be 5 stars from me.
remove
May 20, 2021 at 11:10 AM by an anonymous user from: New York, United States
I purchased 2 items of clothing. The first came promptly the second came around 3 weeks later. I returned the first item 1 May and it is now 19 May and they have not refunded me and are "escalating" it but still no news on my refund. I have booked 3 returns for the other item that I wanted to return but none collected 3 times.
remove

Show More Answers (3)

Show all answers at once.

Write Your Comment, Question, Answer, or Review

Enter comment, review or question.