Is Freemans a Scam? Review of the Online Store

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Freemans located at freemans.com does not appear to be a scam. Their website address or domain name has been around since 1996. They have more than 100,000 followers and have been on social media since 2009. But, like almost all online stores, there are some complaints about the online store regarding items purchased, shipping and customer service. If you have been a customer of Freemans, please share your experience in a comment below to share with others.

Is Freemans a Scam? Review of the Online Store
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About Freemans Online Store

 Freemans Online Store - freemans.com

Freemans plc is authorised and regulated by the Financial Conduct Authority (No 311341) and subscribes to the Financial Ombudsman Service.

Registered Office:

66-70 Vicar Lane

Little Germany

Bradford

BD99 2XG

Registered in England and Wales; No. 321643

VAT Number GB 557 1452 37

Customer Service

Monday to Saturday, 8am to 6pm. Call at 0333 200 8077.

Write

Customer Services

1 Amberley Street

Sheffield

S9 2FS

WebChat and Email:

Monday to Saturday, 8am to 6pm

https://www.freemans.com/web/main/help_contact_us.asp

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Comments, Questions, Answers, or Reviews

Comments (Total: 4)

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  • May 20, 2021 at 11:13 AM by an anonymous user from: New York, United States

    While the garments ordered were okay - I sent a tip back as it was too small - I found the delivery time unsatisfactory. It took two weeks for the trousers I ordered. The only information I could get was that the order was being processed which meant nothing to me. An estimated date of delivery would have been more helpful.

  • May 20, 2021 at 11:12 AM by an anonymous user from: Santa Clara, Sunnyvale, California, United States

    I ordered a blazer in a size 10, when it arrived the sleeves were tight and too short so I returned it and reordered in a size 12. The replacement that was sent was a size 10, so I returned that and ordered again in a 12. It's just arrived and again the wrong size has been sent, another 10.

  • May 20, 2021 at 11:11 AM by an anonymous user from: Santa Clara, Sunnyvale, California, United States

    Freemans is usually very good, but on my recent order 1 item was missing from the parcel but listed on the Delivery Note. Sent an email and waiting for a response. But how can you prove it wasn't in the parcel? If I get the response I'm hoping for it will be 5 stars from me.

  • May 20, 2021 at 11:10 AM by an anonymous user from: New York, United States

    I purchased 2 items of clothing. The first came promptly the second came around 3 weeks later. I returned the first item 1 May and it is now 19 May and they have not refunded me and are "escalating" it but still no news on my refund. I have booked 3 returns for the other item that I wanted to return but none collected 3 times.

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Is Freemans a Scam? Review of the Online Store