Is Freemans a Scam? Review of the Online Store

While the garments ordered were okay - I sent a tip back as it was too small - I found the delivery time unsatisfactory. It took two weeks for the trousers I ordered. The only information I could get was that the order was being processed which meant nothing to me. An estimated date of delivery would have been more helpful.

I ordered a blazer in a size 10, when it arrived the sleeves were tight and too short so I returned it and reordered in a size 12. The replacement that was sent was a size 10, so I returned that and ordered again in a 12. It's just arrived and again the wrong size has been sent, another 10.

Freemans is usually very good, but on my recent order 1 item was missing from the parcel but listed on the Delivery Note. Sent an email and waiting for a response. But how can you prove it wasn't in the parcel? If I get the response I'm hoping for it will be 5 stars from me.

I purchased 2 items of clothing. The first came promptly the second came around 3 weeks later. I returned the first item 1 May and it is now 19 May and they have not refunded me and are "escalating" it but still no news on my refund. I have booked 3 returns for the other item that I wanted to return but none collected 3 times.