Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Toll Violation Scam Text Message

A widespread "smishing" (SMS phishing) scam is targeting drivers with text messages claiming they owe unpaid toll fees. These fraudulent messages, often impersonating agencies like E-ZPass or state tolling authorities, threaten penalties to force quick payment via a fake link, which steals credit card information and personal data.

Identify and Avoid the Scam

  • DO NOT Click Links: Never click on links in unexpected text messages about tolls.
  • Check Official Sources: If you suspect you owe a toll, log in directly to the official state tolling website or call their verified customer service number.
  • Verify the Sender: Scammers often use generic greetings like "Dear Customer" or spoofed numbers.
  • Watch for Urgency: Be skeptical of messages demanding immediate payment to avoid fines or license suspension.
  • Report the Scam: Report the message as junk/spam to your carrier, and file a report with the Federal Trade Commission (FTC) at ReportFraud.ftc.gov or the FBI’s Internet Crime Complaint Center (IC3) at IC3.gov.

Legitimate tolling agencies rarely, if ever, use text messages to collect payment for tolls, usually sending official, physical mail for violations.

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