Webroot Scam Antivirus Payment Cancellation Text

The Scam Text

Thank you for your recent renewed with webroot antivirus - processed successfully - Amount Three Hundred Seventy five US Dollar - If you didn't authorize this payment want to cancel invited you to join 24/7 inquiry +1(806) 584 3290

Common Scams

• Fake Invoices & Billing Notifications: You may receive an email claiming you’ve been charged $200–$500 for a Webroot subscription you never ordered. The goal is to get you to call a fake support number to "dispute" the charge.
• Tech Support Scams: Fraudsters may call you or show pop-ups claiming your computer is infected. They pretend to be Webroot or Microsoft technicians and ask to remotely access your device.
• Phishing Emails: Scammers send emails that look like official Webroot communications, often containing links to fake login pages or malicious attachments.
• Refund Fraud: Scammers may claim they overcharged you and need your bank details or remote access to process a "refund".

Red Flags

• Unsolicited Contact: Webroot and other legitimate tech companies never make unsolicited phone calls to customers.
• Urgency and Scare Tactics: Language like "Immediate Action Required" or "Your Account Will Be Suspended" is a hallmark of phishing.
• Suspicious Sender Addresses: Check the email address. Scammers often use generic Gmail accounts or domains that look slightly "off" (e.g., support-webroot.com instead of webroot.com).
• Requests for Unusual Payment: Legitimate companies will never ask for payment via gift cards, cryptocurrency, or wire transfers.

If You've Been Targeted

1. Do Not Click or Call: If you get a suspicious invoice, do not use the links or phone numbers provided.
2. Verify Directly: Log in to your Webroot account through a trusted browser bookmark to check your actual subscription status.
3. Contact Your Bank: If you shared financial information, contact your bank immediately to freeze your accounts and dispute any charges.
4. Scan Your Device: If you gave a stranger remote access, run a full scan with a trusted antivirus (like the real Webroot or Windows Defender) or consider a factory reset.