Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Your Storage is Full Scam Email - Beware

If you received an email or text claiming your storage is full, do not click the links in it; it is likely a phishing scam designed to steal your passwords or credit card information. Scammers often impersonate brands like Apple, Google, or Microsoft to create a sense of urgency.

Robocall Tactics

  • Automated messages often claim you are pre-approved for unsecured personal loans up to $70,000.
  • The calls use a sense of urgency to compel individuals to call back and provide personal information.
  • Unsolicited calls or texts offering "guaranteed" high-value loans without checking your credit history.
  • Pressure to act immediately or provide sensitive data like social security numbers over the phone.
  • Lack of a verifiable physical address or state registration for lending activities.

How to Spot the Scam

  • Urgent Threats: The message may claim your photos will be deleted in 48 hours or your account will be blocked.
  • Suspicious Sender: Check the email address. While it may look real, it often comes from a non-official domain or includes variations like "Cloud-Storage".
  • Login Prompts: Real notifications from Apple or Google will appear in your device's system settings, not via a link in a random message.

Verify Real Storage

To check if you are actually out of space, go directly to the source:

  • Apple Users: Open Settings > [Your Name] > iCloud to see your actual usage. Users in the Apple Support Community emphasize that it is your responsibility to monitor this, and Apple won't send unsolicited links to "fix" it.
  • Google Users: Visit Google Drive Storage or use the official Google Help tools to manage your quota.
  • Microsoft Users: Log in at account.microsoft.com or check Microsoft Learn for advice on reporting phishing emails.

Received a Message

  1. Don't Click: Avoid buttons like "Upgrade Now" or "Manage Storage".
  2. Report It:
    • Apple: Forward emails to reportphishing@apple.com.
    • General Phishing: Report to the Federal Trade Commission (.gov) or the Anti-Phishing Working Group at reportphishing@apwg.org.
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