Online Threat Alerts (OTA) - Alerting you to scams and frauds.

American Tax Benefits Scam Calls - How to Protect Yourself
American Tax Benefits Scam Calls - How to Protect Yourself

Communications from American Tax Benefits or similar entities (like "Tax Resolution Team") regarding missed filings or back taxes are widely reported as fraudulent phishing scams. These scams often use robocalls or professional-sounding voicemails to create a false sense of urgency.

About the Scam

  • Initial Contact: You receive an unsolicited phone call, text, or email claiming there are "time-sensitive options" to resolve back taxes or waive penalties.
  • The "Script": Scammers often use a person named "Melissa" or another generic name, claiming they are following up on a specific "account linked to your number".
  • Promises: They claim they can "eliminate penalties" or "reduce back taxes" to entice you into providing sensitive information.
  • False Urgency: The messages often state this is their "only attempt" to reach you to pressure a quick response.

How to Spot the Fraud

  • IRS Protocol: The IRS always initiates contact through official postal mail via the USPS, never through unsolicited phone calls, texts, or social media messages.
  • Payment Demands: Scammers often demand payment via unconventional methods like Venmo, Cash App, wire transfers, or gift cards.
  • Threats: Legitimate agencies will not threaten immediate arrest by local police for non-payment.

Recommended Actions

  • Do Not Call Back: Use the number provided in the voicemail; it leads directly to the scammers.
  • Verify Independently: If you are concerned about your tax status, log in to your official account on the IRS website or call a verified number found there.
  • Report the Scam: Forward suspicious emails to phishing@irs.gov or report phone fraud to the Treasury Inspector General for Tax Administration (TIGTA)
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