Fedex Scam Text Message - How to Protect Yourself

How to Identify a Scam

• Unsolicited Links: FedEx does not send unexpected texts with links to web pages asking for personal or financial information.
• Fake Domains: Watch out for slightly altered website URLs like fedx.com or fed-ex.com instead of the official FedEx site.
• Urgency: Be wary of alarming language requiring immediate action to prevent the package from being returned.

What to Do If You Receive One

• Do not click any links in the text message.
• Do not reply to the message or provide any personal information.
• Delete the message immediately.

Legitimate FedEx Texts vs. Scams

• Official Notifications: FedEx does sometimes send text notifications, but they usually only provide a tracking number.
• Official Short Code: Official FedEx SMS texts often use the number 38773.
• Verify Directly: If you receive a text about a missed delivery or fees, never use the link provided. Instead, take the tracking number and manually visit the official FedEx Tracking page.

Reporting the Fraud

If you receive a suspicious text, you can report it by taking a screenshot or forwarding the message and forwarding it to abuse@fedex.com. For more information on identifying fraud, visit the FedEx Report Fraud page.