Parkingeye Scam and Fraudulent Text Message

How to spot a scam parking text

• It pressures you to pay urgently and threatens extra charges or penalties if you delay.
• It asks you to reply “Y” or “Yes” to activate a link, or to paste the link into your browser.
• The web address is not parkingeye.co.uk. Scam links often use random characters and unusual endings.
• It gives no Parking Charge reference number, no location, and no date.
• It asks for your vehicle registration or card details through the link.
• The spelling or branding looks slightly off.

What to do if you receive one

1. Do not click the link or reply to the message.
2. Forward the text to 7726 free of charge. This reports it to your mobile network so they can investigate and block the sender.
3. Delete the message.
4. Report it to Action Fraud at actionfraud.police.uk or on 0300 123 2040. In Scotland, contact Police Scotland on 101.

If you have already clicked the link or entered your details

If you entered card details or made a payment, contact your bank straight away and explain what happened. Keep an eye on your statements for anything you do not recognise. If you reused a password on the fake site, change it on any other account where you use it.

How to check whether you really owe a parking charge

A genuine Parking Charge from Parking Eye is sent by post, not by text, and includes a reference number, the location, the date, and clear instructions for paying or appealing.