Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is Active Advantage a Scam or is it Legitimate?
Is Active Advantage a Scam or is it Legitimate?

Active Advantage is a premium membership program offered by ACTIVE.com and Reserve America. It has drawn widespread criticism for utilizing deceptive checkouts. Some users claimed they were tricked into free trials during event registrations or campsite bookings, which then auto-renew into expensive annual fees. This is usually hidden in fine prints.

If you are dealing with an unexpected charge, here is how you can handle it:

1. Cancel the Membership

Users in forum discussions strongly advise against using the main account portal for cancellations, as those links frequently fail. Instead:

  • Log into your profile on ACTIVE.com Help & Support.
  • Navigate to the tiny, hard-to-find "CANCEL MY MEMBERSHIP" button located at the very bottom right of the Advantage benefits page.
  • Take a screenshot of the confirmation page or any email acknowledging your cancellation request for your records.

2. Dispute the Charges

If you cannot secure a refund directly from the company via email, or if you were stealth-billed after a past cancellation, you should escalate the issue immediately:

  • Contact your financial institution to formally dispute the transaction as unauthorized.
  • Request that your bank or credit card company issue a new card number and block all future recurring charges from ACTIVE.
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