Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is Just Answer a Scam or is it Legitimate Platform?
Is Just Answer a Scam or is it Legitimate Platform?

JustAnswer is a legally registered, operational company, but it is widely accused of using deceptive billing practices that resemble a "subscription trap." While the site does connect users with real, verified professionals (like mechanics, lawyers, and vets) who provide actual answers, some customers complain about how the company handles payments.

Complaints from Online Users

  • Hidden Subscriptions: The site advertises a low, one-time fee (usually $1 to $5) to answer a single question. Many users miss the fine print stating they are also enrolling in a recurring monthly subscription ranging from $30 to $70+.
  • Aggressive Auto-Renewals: Some online users claim they see unapproved monthly charges on their statements for months without ever receiving email invoices or notices.
  • Difficult Cancellation: Some online users claim getting out of the membership is notoriously complex, and customer support frequently refuses to issue refunds for the hidden fees.

Remember, it is your responsible to read all fine print before entering payment details. When you click "I Agree" online, you are legally bound by the fine print, even if you did not read it.

0

Comment sectionComments / Answers (0)

Remove sensitive information from your post. Your IP address will be used to display your estimated location.

Comment count 0

waiting