Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The email message below with the subject: "Microsoft Account Closure Notice," which claims that a closure request will be processed shortly to remove all data from the recipients' email accounts, is a phishing scam created to steal Microsoft Outlook or Hotmail user names and passwords. The email message was not sent by Microsoft, but by cyber-criminals, whose intentions are to hijack email accounts and use them for malicious purposes. So, recipients of the same email message are advised to delete it, and not follow the instructions in it.
From: Outlook.com Team angie_tavares@hotmail.comDate: February 15, 2017 at 10:32:24 AM ESTSubject: MICROSOFT ACCOUNT CLOSURE NOTICEMicrosoft security alertWe have received your request to close your Microsoft account. Your request is being processed and the email address and all associated data will be removed from our servers shortly. If this request was received in error and you do not wish to terminate your account, indicate this by choosing I choose to keep my account and cancel termination request.http://outlook.microsoft.com/en-us/verify-accountIf you have chosen to keep your account, click the link above and log in to terminate the request automatically.Thanks,The Microsoft account teamCopyright © 2017 (Co. Reg. No. 2344507D) All Rights Reserved
From: Outlook.com Team angie_tavares@hotmail.comDate: February 15, 2017 at 10:32:24 AM ESTSubject: MICROSOFT ACCOUNT CLOSURE NOTICE
Microsoft security alert
We have received your request to close your Microsoft account. Your request is being processed and the email address and all associated data will be removed from our servers shortly. If this request was received in error and you do not wish to terminate your account, indicate this by choosing I choose to keep my account and cancel termination request.
http://outlook.microsoft.com/en-us/verify-account
If you have chosen to keep your account, click the link above and log in to terminate the request automatically.
Thanks,The Microsoft account teamCopyright © 2017 (Co. Reg. No. 2344507D) All Rights Reserved
The link in the email message goes to a fake Outlook or Microsoft website, which will attempt to trick the cyber-criminals' potential victims into entering their usernames and passwords on it. If the potential victims enter their Microsoft Outlook, Hotmail, Live usernames and passwords on the fake website, it will be sent to the cyber-criminals behind the email scam, who will use the information to hijack their accounts.
If you have received the same email message, please go directly to your email account instead of clicking on the links in the email message. And, if there is anything wrong with your account, it will be shown to you after signing in. If you were tricked by the phishing email, please change your Microsoft Hotmail/Live/Outlook immediately. If you are unable to, click here to report it to Microsoft.
This scam is similar to the following:
Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.
Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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"From: Mail Service Sent: Monday, March 2, 2020 10:56To: mail-hotmail.kz Subject: 2020-{Microsoft Closure in Progress}- Alert - 2 March 2020 Dear User,This is to inform you that your email account has reached an Upgrade stage, Due to the fact that you are using our old version of Microsoft.If you choose not to update your account on or before 3 March 2020, Your account will be permanently deleted from our database. Take a minute to update your account for a faster, safer and full-featured Outlook experience click on "Validate " to login your account details to avoid deactivation of account.Thank you, Mail Team ©2020"Here is another scam.
Received Jan 16 2020[Microsoft Closure un Progress ] ALERTreported phishing
"From: MSN Service Sent: Tuesday, 23 July 2019 8:58 AMTo: noreply-outlook.com Subject: ACCOUNT IN PROGRESS: (CLOSURE ALERT) CLOSURE OF EMAIL This is to inform you that your E-mail will be closed ON 31/07/2019 because you have been ignoring all our update messages sent to you.If you wish to continue using your mailbox, kindly update now to continue using our service.Click here to updateNotice: Ignoring this message will cause your E-mail to be terminated without your permission.Thanks ,SincerelyMail Protector ©2019 OKC"Here is another scam.
Here is another scam:"From: Microsoft.com account team Date: 21 May 2019 at 14:59:16 BSTTo: "member_service-outlook.com" Subject: Account UpdateCLOSURE OF EMAIL We informed you that your E-mail will be closed ON 05/21/2019 because you have been ignoring all our update messages sent you.If you wish to continue using your E-mail update now to continue using our service. Click here to updateNotice: Ignoring this message will cause your E-mail to be terminated without your permission.Thanks ,SincerelyMail Protector ©2019"
Here is another scam:"From: Microsoft Office365 Sent: Thursday, April 11, 2019 11:32:25 AMTo: Microsoft Office365Subject: Re: Microsoft Account Closure™ 2019 Microsoft warning!Attn: Dear User,Your email address has been included in the blacklist and also been marked as an automatic Spam sender, It must be put up-to date and verified otherwise your email account will be permanently closed.Update now within 48 hours to show that you are a human being not a robot; continue using your account. Update and verify your email addressWarning: failure will cause permanent De-activation if you do not verify!Thank you,Account security team(c) 2019"
Here is another scam:"From: Mlcrosoft Account Team Sent: 10 April 2019 08:27Subject: CLOSURE OF EMAIL CLOSURE OF EMAILWe informed you that your account will be closed ON 11/04/2019 because you have been ignoring all our update messages sent you.If you wish to continue using your account update now to continue using our service. Click here to updateNotice: Ignoring this message will cause your account to be terminated without your permission.Thanks ,SincerelyMail Protector 2018"
Here is another scam:"From: E-mail Security Date: November 28, 2018 at 1:46:15 AM PSTTo: "member_service-live.com" Subject: Microsoft Account ClosureMicrosoft warning!Attn: Dear User,Your email address has been included in the blacklist and also been marked as an automatic spam sender, It must be put up-to date and verified otherwise your email account will be permanently closed.Update now within 24 hours to show that you are a human being not a robot; continue using your account. Update and verify your email addressWarning: failure will cause permanent De-activation if you do not verify!Thank you,Account security team(c) 2018"
I got a popup that said my Microsoft would expire by a certain date and it has updated me on how many days are left.
And another variation: Repeated calls to my home phone number from "Shirley from Microsoft" with an option to speak with a representative after pushing 1.
Here is another scam:-------- Forwarded Message --------From: MlCROSOFT ACCOUNT TEAM kathrynmatt-hotmail.comTo: accountno-reply-mlcrosoft-account-protection.comDate: Friday, 26 October 2018, 04:39pm 01:00Subject: CLOSURE OF EMAIL!CLOSURE OF EMAIL We informed you that your E-mail will be closed ON 01/11/2018 because you have been ignoring all our update messages sent you.If you wish to continue using your E-mail update now to continue using our service. Click here to updateNotice: Ignoring this message will cause your E-mail to be terminated without your permission.Thanks ,SincerelyMail Protector ©2018
Here's what I received..."EMAIL ADMIN Tue 10/16/2018, 11:20 AMHI xxxxxx-hotmail.comOn 16 October 2018, we received a request to close your account, your request is being processed and all associated data will be removed from our server shortly.If you made this request, you're all set and no further action is required from you. If not, use this link to cancel request and continue account usage.* Failure to carry out the above as soon as possible could lead to all incoming/outgoing email being blocked * To stop separating items that are identified as clutter, go to Options.To stop receiving notifications about Clutter, go to Options and turn them off.This system notification isn't an email message and you can't reply to it."
Received this scam:"CLOSURE OF EMAILWe informed you that your account will be closed ON 16/10/2018 because you have ignoring our update messages sent you.If you wish to continue using your account update now to continue using our service. Click here to updateNotice: Ignoring this message will cause your account to be terminated without your permission.Thanks ,SincerelyMail Protector ©2018"
Here is another scam:"From: Windows Live Sent: Wednesday, October 3, 2018 1:10:44 PMTo: member.service-outlook.comSubject: Microsoft 2018 (Email Closure) CLOSURE OF EMAILWe inform you that your account will be closed on 10/04/2018 because you have been ignoring all our update messages sent you.If you wish to continue using your account update now to continue using our service. Click here to updateNotice: Ignoring this message will cause your account to be terminated without your permission.Thanks ,SincerelyMail Protector ©2018"
Here is another scam:"From: Email Admin Date: August 20, 2018 at 9:29:49 PM EDTTo: "USER-t-online.de" Subject: Account De-activationCLOSURE OF MAILRespected User,We inform you that your account will be cancelled at 25/08/2018 because you have been ignoring the update messages sent to you. If you wish to continue using your account;Update now to continue using our services. Ignoring this message will cause your account to be close unexpectedly.Click here to UpdateThank you,Mail administrator(C) 2018 Sent from Outlook"
Here is another scam:"From: EMAIL SERVICESent: Wednesday, August 15, 2018 10:44 AMTo: security_drive-microsoft.comSubject: Your Microsoft account will be close in few hours. Microsoft Security AlertThis message is being sent to you to inform you that your account is to be closed after this final warningUPDATE NOW If you wish to continue using this account please upgrade to our services. Ignoring this message will cause the account to be closedThanks ,RegardsCustomer Care Service ©2018"
This is the email I received:"Dear User,We received your instruction to empty all your folders and close your email account. You need to ignore if you made this request or click on CANCEL REQUEST below if not.CANCEL REQUESTWarning: You will no longer send or receive email if updated response is not received from you within the next 72 hours.Thanks for using MicrosoftCustomer Security Microsoft Team.Confidentiality Note: This email may contain privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this email is not the intended recipient or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, transmission or copying of this email is strictly prohibited. If you have received this email in error, please immediately notify us through our website http//www.microsoft.com or info-mocrosoft.com and delete the original from your computer."
Here’s what I got in my email..."Subject: Your account may be closed on 07/06/2018Dear Attn User This message is being sent to you to inform you that your account is will to be closed at 07/06/2018If you wish to continue using this account please upgrade to our services. Ignoring this message will cause the account to be closedUpdate your accountNote: This upgrade is required immediately after receiving this messageThank youAccount admin"
I got this email:-------------------ACCOUNT DE-ACTIVATION IN PROGRESSMlCROSOFT ACCOUNT TEAM Wed 5/2/2018, 12:33 PMUpdate Your Account Our record indicates your account is not updated, which may lead to the close down of your account.If you don't update your account, you will not be able to send and receive emails again, and you will no longer have access to many of our latest features for improved Conversations, Contacts and Attachments. Take a minute to update your account for a faster and full featured mail experienceRe-sign in and update your accountNote: Failure to update your account might lead to permanent deactivation of your account. Thanks,The Security team
Received today:"your account closure request is now in progress Microsoft Outlook "
Here is another scam:-------- Original message --------From: EMAIL MGT TEAM Date: 19/04/2018 9:10 am (GMT 00:00)To: noreply-outlook.comSubject: REQUEST CONFIRMATIONDear E-mail User,We received A request to terminate your account. Please confirm this request to complete the process:Yes, I would like to deactivate No I didn't make this request Thanks.© 2018 Email INC. All Rights Reserved.© Email INC. 2018.
This is the source of the emails ... Please report it to authorities CareersRegister your productChinaShanghaI HangjiMechanical Engineering Complete Equipment Co. Ltd.R.3101, Sino Life TowerNo. 707 Zhangyang RoadPudong Area: ShanghaI 200 120 P.R. Chinahjmece-outlook.com 86 21 58 36 19 25 86 21 58 36 19 81Field Services
Here is another scam:-------- Original message --------From: "Microsoft.com team" Date: 22/03/2018 12:00 pm (GMT 00:00)To: account_user-hotmail.comSubject: ACCOUNT CLOSUREDear User,Your security info is no longer workingOn 20/03/2018 our system found that your security info is no longer working. Starting from 24/03/2018 you won't be able to sign in to your account unless you fix security info To fix your security info, Update Your Account Now If your security info is already fixed, you can cancel this request. Terms of Use Privacy & Cookies © 2018 windows live.
I got this one: "SERVER ALERT: WE WILL TERMINATE YOUR EMAIL IN THE NEXT 24HOURS!Microsoft.com account team må 2018-03-05 19:06account-update.comUpdate Your AccountOur record indicates your account is not updated, which may lead to the close down of your account.If you don't update your account, you will not be able to send and receive emails again, and you will no longer have access to many of our latest features for improved Conversations, Contacts and Attachments.Take a minute to update your account for a faster and full featured mail experienceUpdate your accountNote: Failure to update your mailbox will lead to permanent deactivation of your account.Thanks,The Security team."
Here is another scam:"From: Microsoft.com account team Sent: Wednesday, January 3, 2018 2:43:36 PMTo: docs-moreSubject: Microsoft Email AlertSecurity InformationWe received your request to close your account within 48 hours. Your account will be closed in the next 48 hours as you requested.Check below with the confirmation to update. Please proceed.Yes, I would like to completeNo I didn't make this requestThank You,Accounts Team"
Here is another scam:"From: Notification Team Sent: Monday, August 28, 2017 9:20:12 AMTo: dontreply-hotmail.com.nsSubject: MAIL CLOSURE NOTICE ON 30-08-17User ID 8442We received a request on 26/08/17 to terminate your account. Please confirm this request to complete the deletion process or cancel to avoid closure of your email address: Failure to comply will lead to automatic De-activation.We will close your account on 30-08-17Yes, I would like to deactivateCancel this requestThanks.© 2017 Email INC. All Rights Reserved.© Email INC. 2017."
Here is another scam:"CLOSURE OF EMAIL ACCOUNTFri 19/05/2017 08:27From: "E-Mail Admin"Dear,We received your request to close your account, we will process your request within 24 hours.If not you cancel the request to continue using our services.CANCEL AND DELETE REQUESTE-mail Administrator All Rights Reserved.© 2017 Inc."
Here is another scam:"From: Microsoft Outlook Sent: May 22, 2017 4:07 PMTo: Microsoft account teamSubject: Undeliverable: Fw: FINAL WARNING: Closure Of Your Microsoft Account SNT004-MC9F9.hotmail.com rejected your message to the following email addresses:Microsoft account team (account-security-noreply-account.microsoft.com)Your message couldn't be delivered. It appears that the email address you sent your message to wasn't found at the destination domain, or the recipient's mailbox is unavailable. The email address might be misspelled or it might not exist.Try to fix the problem by doing one or more of the following:Send the message again. Before you do, delete and retype the complete address. If your email program automatically suggests an address to use don't select it.Clear the recipient Auto-Complete List entry in your email program by following the steps in this article. Then resend the message, but before you do, delete and retype the complete address. If your email program suggests an address to use don't select it.Contact the recipient by some other means (by phone, for example) to confirm you're using the right address. Ask them if they've set up an email forwarding rule that could be forwarding your message to an incorrect address.If you're still unable to fix the problem, ask the recipient to tell their email admin about the problem, and give them the server that reported the error below.For Email AdminsWhen Office 365 tried to send the message, the external email server returned the error below. This error was reported by an email server outside Office 365, and if the sender is unable to fix the problem by correcting the recipient's email address or clearing the Auto-Complete List entry, then it's likely a problem that only the recipient's email admin can fix.Check the error for information about where the problem is happening. For example, look for a domain name. The domain name will tell you which organization was responsible for the error. The recipient's email server could be causing the problem, or it could be due to a third-party service that your organization or the recipient's organization is using to process or filter email messages.If you can't fix the problem, contact the responsible party's email admin. This could be the recipient's email admin, your smart host service admin, or someone similar. Give them the error and the name of the server that reported the error to help them troubleshoot the issue.Unfortunately, Office 365 support is unlikely to be able to help with these kinds of externally reported errors.SNT004-MC9F9.hotmail.com gave this error:Remote server returned unknown recipient or mailbox unavailable -> 550 Requested action not taken: mailbox unavailable"