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Beware of "Microsoft Account Closure Notice" Phishing Scam

Beware of "Microsoft Account Closure Notice" Phishing Scam

The email message below with the subject: "Microsoft Account Closure Notice," which claims that a closure request will be processed shortly to remove all data from the recipients' email accounts, is a phishing scam created to steal Microsoft Outlook or Hotmail user names and passwords. The email message was not sent by Microsoft, but by cyber-criminals, whose intentions are to hijack email accounts and use them for malicious purposes. So, recipients of the same email message are advised to delete it, and not follow the instructions in it.

Please continue below.

The "Microsoft Account Closure Notice" Phishing Scam

From: Outlook.com Team angie_tavares@hotmail.com
Date: February 15, 2017 at 10:32:24 AM EST

Microsoft security alert

We have received your request to close your Microsoft account. Your request is being processed and the email address and all associated data will be removed from our servers shortly. If this request was received in error and you do not wish to terminate your account, indicate this by choosing I choose to keep my account and cancel termination request.


If you have chosen to keep your account, click the link above and log in to terminate the request automatically.

The Microsoft account team
Copyright © 2017 (Co. Reg. No. 2344507D) All Rights Reserved

The link in the email message goes to a fake Outlook or Microsoft website, which will attempt to trick the cyber-criminals' potential victims into entering their usernames and passwords on it. If the potential victims enter their Microsoft Outlook, Hotmail, Live usernames and passwords on the fake website, it will be sent to the cyber-criminals behind the email scam, who will use the information to hijack their accounts.

If you have received the same email message, please go directly to your email account instead of clicking on the links in the email message. And, if there is anything wrong with your account, it will be shown to you after signing in. If you were tricked by the phishing email, please change your Microsoft Hotmail/Live/Outlook immediately. If you are unable to, click here to report it to Microsoft.

This scam is similar to the following:

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions and Reviews
(Total: 5)

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  • Posted: Mar 6 at 12:45 AM by an anonymous user from or near: Nelson, British Columbia, Canada

    I got this one:

    Microsoft.com account team <anyware1@hotmail.com>
    må 2018-03-05 19:06

    Update Your Account

    Our record indicates your account is not updated, which may lead to the close down of your account.

    If you don't update your account, you will not be able to send and receive emails again, and you will no longer have access to many of our latest features for improved Conversations, Contacts and Attachments.

    Take a minute to update your account for a faster and full featured mail experience
    Update your account
    Note: Failure to update your mailbox will lead to permanent deactivation of your account.

    The Security team."


  • Posted: Jan 6, 2018 by info

    Here is another scam:

    "From: Microsoft.com account team <lmcmail@hanmail.net>
    Sent: Wednesday, January 3, 2018 2:43:36 PM
    To: docs-more
    Subject: Microsoft Email Alert

    Security Information

    We received your request to close your account within 48 hours. Your account will be closed in the next 48 hours as you requested.

    Check below with the confirmation to update. Please proceed.

    Yes, I would like to complete
    No I didn't make this request

    Thank You,
    Accounts Team"


  • Posted: Aug 27, 2017 by info

    Here is another scam:

    "From: Notification Team <outlook@espertioilandgas.com>
    Sent: Monday, August 28, 2017 9:20:12 AM
    To: dontreply@hotmail.com.ns
    Subject: MAIL CLOSURE NOTICE ON 30-08-17

    User ID 8442

    We received a request on 26/08/17 to terminate your account. Please confirm this request to complete the deletion process or cancel to avoid closure of your email address: Failure to comply will lead to automatic De-activation.We will close your account on 30-08-17

    Yes, I would like to deactivate

    Cancel this request

    © 2017 Email INC. All Rights Reserved.
    © Email INC. 2017."


  • Posted: May 24, 2017 by info

    Here is another scam:

    Fri 19/05/2017 08:27
    From: "E-Mail Admin"


    We received your request to close your account, we will process your request within 24 hours.

    If not you cancel the request to continue using our services.


    E-mail Administrator
    All Rights Reserved.
    © 2017 Inc."


  • Posted: May 23, 2017 by info

    Here is another scam:

    "From: Microsoft Outlook <postmaster@outlook.com>
    Sent: May 22, 2017 4:07 PM
    To: Microsoft account team
    Subject: Undeliverable: Fw: FINAL WARNING: Closure Of Your Microsoft Account

    SNT004-MC9F9.hotmail.com rejected your message to the following email addresses:
    Microsoft account team (account-security-noreply@account.microsoft.com)
    Your message couldn't be delivered. It appears that the email address you sent your message to wasn't found at the destination domain, or the recipient's mailbox is unavailable. The email address might be misspelled or it might not exist.

    Try to fix the problem by doing one or more of the following:
    Send the message again. Before you do, delete and retype the complete address. If your email program automatically suggests an address to use don't select it.

    Clear the recipient Auto-Complete List entry in your email program by following the steps in this article. Then resend the message, but before you do, delete and retype the complete address. If your email program suggests an address to use don't select it.

    Contact the recipient by some other means (by phone, for example) to confirm you're using the right address. Ask them if they've set up an email forwarding rule that could be forwarding your message to an incorrect address.
    If you're still unable to fix the problem, ask the recipient to tell their email admin about the problem, and give them the server that reported the error below.
    For Email Admins
    When Office 365 tried to send the message, the external email server returned the error below. This error was reported by an email server outside Office 365, and if the sender is unable to fix the problem by correcting the recipient's email address or clearing the Auto-Complete List entry, then it's likely a problem that only the recipient's email admin can fix.

    Check the error for information about where the problem is happening. For example, look for a domain name. The domain name will tell you which organization was responsible for the error. The recipient's email server could be causing the problem, or it could be due to a third-party service that your organization or the recipient's organization is using to process or filter email messages.

    If you can't fix the problem, contact the responsible party's email admin. This could be the recipient's email admin, your smart host service admin, or someone similar. Give them the error and the name of the server that reported the error to help them troubleshoot the issue.

    Unfortunately, Office 365 support is unlikely to be able to help with these kinds of externally reported errors.

    SNT004-MC9F9.hotmail.com gave this error:
    Remote server returned unknown recipient or mailbox unavailable -> 550 Requested action not taken: mailbox unavailable"


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