Instructions for Recovering a Hacked Outlook or Hotmail Account
- Go to https://login.live.com
- Enter your email address and click the "Next"button.
- Click the "Forgot my password" link and follow the instructions to recover your account.
To protect against phishing scams, Outlook or Hotmail users should never click on a link to sign into their accounts, they should instead go directly to https://login.live.com or use the Outlook or Hotmail mobile app.
Also, Outlook or Hotmail users may add two-step verification for extra security. Two-step verification is another layer of security that uses your password plus a code to verify your identity when they sign in to their accounts on a new, unrecognized device for the first time. Outlook or Hotmail will send their cell phone a code by text or phone call that only they will have access to.
Click here to learn more about Outlook or Hotmail Two-step verification or authentication and how to add to your account.
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