How to Recover a Hacked Yahoo Account

How to Recover a Hacked Yahoo Account

If you are unable to sign into your Yahoo account because it has been hijacked by cybercriminals, this article will help your recover it. Cyber criminals use phishing scams or fake email messages to trick potential victims into visiting fake or phishing websites looking like the legitimate ones. Once potential victims attempt to sign into the phishing website thinking they are signing into the legitimate website, their credentials (usernames and passwords) will be sent to the cybercriminals. The cyber criminals will use the stolen credentials to gain access to their potential victims' accounts, hijack them and use them fraudulently.

Instructions for Recovering a Hacked Yahoo Account

  • Go to
  • Click the "Trouble signing in?" or "I can't access my account" link and follow the instructions.

To protect against phishing scams, Yahoo users should never click on a link to sign into their accounts, they should instead go directly to or use the Yahoo mobile app.

Also, Yahoo users may add two-step verification for extra security. Two-step verification is another layer of security that uses your password plus a code to verify your identity when they sign in to their accounts on a new, unrecognized device for the first time. Yahoo will send their cell phone a code by text or phone call that only they will have access to.

Click here to learn more about Yahoo Two-step verification or authentication and how to add to your account.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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  • October 15, 2020 at 4:11 PM by an anonymous user from: Zagazig, Sharqia, Egypt

    "Dear Esteemed Customer,

    We notice your email has not been confirmed for the new upgrade.

    Shutdown commences 3rd of October 2020, Kindly Re-Upgrade your Yahoo account to avoid account Shutdown


    Sorry for the inconvenience


    This message was sent to me and I clicked upgrade now and put my email acount and password... since then, the first of october, I am receiving no emails... I tried to send an email to my friend, they received the email and it was from a "account shutdown"

    I need your help to be able to receive new emails again... Please


    • October 15, 2020 at 8:31 PM by info

      You were tricked by the phishing email and it seems cybercriminals have hijacked your account.

      Try following the instructions in the article above to recover your email account.

  • August 20, 2020 at 3:30 AM by an anonymous user from: Lleida, Catalonia, Spain

    " <>


    Dear Email User,

    Our record indicates that you recently made a request to deactivate your Yahoo! email address And this request will be processed shortly.

    If this request was made accidentally and you have no knowledge of it, you are advised to cancel the request below now,

    Click Here Now to Cancel De-activation Request for your Yahoo! email address Now.

    However, if you do not cancel this request, the your account will be De-activated shortly and all your email data will be lost permanently.


    Yahoo! Customer Care 2020@Inc"

    Here is another scam.

  • June 4, 2018 at 10:46 AM by an anonymous user from: Nairobi, Nairobi Area, Kenya

    our email account is not recognised when we log in. How do we recover the account?

  • March 27, 2018 at 6:51 AM by an anonymous user from: Delray Beach, Florida, United States

    Yes, I recieved an email saying my account was going to be closed in a hour. That I requested to deactivate yahoo.account

    • March 27, 2018 at 8:40 AM by info

      It is a scam, do not follow the instruments in it.

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How to Recover a Hacked Yahoo Account