Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The fake email message below which claims that the recipients' Apple IDs have been disabled because an unusual activity has been detected on their accounts is a phishing scam. The fake email has links in it that go to a phishing Apple website which steals account usernames and passwords. The phishing website steals account credentials by asking visitors to sign-in with their Apple account usernames and passwords. Now, any attempt to sign into the fake or phishing website will result in the visitors’ Apple account credentials being sent to the cybercriminals responsible for the scam. Once the cybercrooks have gotten possession of the stolen account credentials, they will use it to hijack their victims’ Apple accounts and use the same accounts fraudulently.
Subject: Re: Your AppleID has Been DisabledDate: Thu 20/07/2017 09:59Dear Customer,We've detected unusual activity in your account, Therefore, your account has been temporarily disabled. This may occur when you sign in from new device or when our system detect some missing/incorrect information in your account. Please take a moment of your time to verify your account and enable your access immediately.https://appleid.apple.com/verify-account-information/ v?=3478963478965983689546783658436Wondering why you got this email?* When you sign in from new device or location.* When your account billing information are missing or incorrect.* Sometimes your account maybe gets disabled when you chargeback a purchase in your iTunes account.Best RegardsCustomer Support
Subject: Re: Your AppleID has Been Disabled
Date: Thu 20/07/2017 09:59
Dear Customer,
We've detected unusual activity in your account, Therefore, your account has been temporarily disabled. This may occur when you sign in from new device or when our system detect some missing/incorrect information in your account. Please take a moment of your time to verify your account and enable your access immediately.
https://appleid.apple.com/verify-account-information/ v?=3478963478965983689546783658436
Wondering why you got this email?
* When you sign in from new device or location.
* When your account billing information are missing or incorrect.
* Sometimes your account maybe gets disabled when you chargeback a purchase in your iTunes account.
Best Regards
Customer Support
Apple users should never click on a link in an email message to sign into their accounts. They should instead, go directly to https://appleid.apple.com/ and sign-in from there. If there is something wrong with their accounts, they will be alerted after signing in. Users who were tricked by the phishing scam, are asked to change their Apple account passwords immediately before their accounts are hijacked and used fraudulently. For those users who are unable to change their passwords, are asked to contact Apple Technical Support for help.
Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.
Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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"From: AppIe Service Sent: Wednesday, July 24, 2019, 06:38:31 AM CDTSubject: [Recent Alert] : Your Account has been disabled #7036786300.Your AppIe ID has been disabledFor your safety, Your AppIe ID, has been automatically disabled. We have prevented an unusual sign attempt on your AppIe account.This may have been because you're signing in from a new location or from different device.Please review the sign in details below.Your account has been disabled for following reason :July 24 2019 : We chek your account log in with other device.July 25 2019 : Your account has been disabled until this issue has been resolved, we will wait for 1 week or your account has been disabled permanently.Please verify your account informations by clicking on the link belowVerify AccountWhat to do next :Verify your Apple account and provide the requested information before 1 week. Through the account review, if we don't receive the information before this deadline, your account access may be further disable permanently.AppIe Support."Here is another scam.
"From: AppIe Service Sent: Sunday, July 14, 2019, 10:00:59 AM EDTSubject: [Recent Alert] : Your Apple ID was used to sign in to iCloud via a web browser #5736752227.Your AppIe ID has been disabledFor your safety, Your AppIe ID, [email address] has been automatically disabled. We have prevented an unusual sign attempt on your AppIe account.This may have been because you're signing in from a new location or from different device.Please review the sign in details below.Your account has been disabled for following reason :July 14 2019 : We chek your account log in with other device.July 15 2019 : Your account has been disabled until this issue has been resolved, we will wait for 1 week or your account has been disabled permanently.Please verify your account informations by clicking on the link belowVerify AccountWhat to do next :Verify your Apple account and provide the requested information before 1 week. Through the account review, if we don't receive the information before this deadline, your account access may be further disable permanently.AppIe Support."Here is another scam.
"From: "AppleID" Date: June 21, 2019 at 10:32:23 PM EDTSubject: [ Reminder ] : We've Disabled Your Apple ID Weekly newsletter of CyanVariable360 StudiosAs part of our Security Agreement we have disabled your Apple ID. Just one more thing to do: click the big confirm button to reactivate your Apple IDReactivate Account"Here is another scam.
I just got one the other day. The website link looked very 'official' and if it hadn't tried to ask me for my social security number I might actually have fallen for it.Here's what exactly was in the email:"We’ve disablеd your Applе ID. myappleaccountemail-yahoo.com Rеviеw all the pеrsonal and sеcurity information in your account. You can rе-active your account by following instructions. http://appleid.apple.com/auth/verify?id=I199LIf we do not hеar from you within 48 hours, your iCloud will be suspеndеd and any savеd accounts and information will bе lost!"
Here is another scam:"From: Support App ID Subject: [ACCOUNT] Your account has been temporarily disabled for security reason!Date: January 14, 2019 at 5:52:28 AM PSTYour Apple ID was used to sign in to a new web browser."
I got the this scam email but I didnt pay attention to it. I did give all the informations included my SSN. Any ideas what should I do now. Thanks.
Here is another scam:"From: "Apple" Date: October 11, 2018 at 2:05:53 AM PDTSubject: Your AppleID Has Been Disabled Cotton BureauWe’ve disablеd your Applе ID. arpena78-yahoo.com Rеviеw all the pеrsonal and sеcurity information in your account. You can rе-active your account by following instructions. If we do not hеar from you within 48 hours, your iCloud will be suspеndеd and any savеd accounts and information will bе lost!"
Here’s the one I just received..."From: "service-id.apple.com" Date: October 7, 2018 at 6:01:03 PM CDTTo: k************-yahoo.comSubject: [Required Notification] Your AppleID Has Been DisabledCotton BureauWe’ve disablеd your Applе ID. k************-yahoo.com Rеviеw all the pеrsonal and sеcurity information in your account. You can rе-active your account by following instructions. http://appleid.apple.com/auth/verify?id=D5S5VIf we do not hеar from you within 48 hours, your iCloud will be suspеndеd and any savеd accounts and information will bе lost!Apple, Inc.Copyright, 2018"
Check the spelling of iCloud in emails asking you to check/verify/access your account.Depending on your selected font, a capital "I" (eye) can look virtually the same as a lowercase "l" (ell). I received a warning email and HAPPENED to notice that the (ell) in "believe" looked different to the (ell) in iCIoud ... or any of the other (ells) in the message.So with all the (ells) in the whole message they forgot to change the one (ell) in "believe" to an uppercase (eye).If you copy/paste the text of their message into a MS Word (or any word processor program) you can change the fonts of the entire message and the differences will pop. Times New Roman worked rather well for me.Here's the actual message I received:SNIP>>Your AppIe ID was used to sign in to iCIoud via a web browser.IP Address: 81.23.109.186 (Moscow, Russia)Browser: ChromeOperating System: WindowsFor your protection, your AppIe ID is automaticaIIy Iocked.If you have not signed in to iCIoud recently and believe someone may have accessed your account, go to AppIe ID https://appIeid.apple.com/secure and verif your account.AppIe Support<Also note the "verif" typo. Hope this helps someone.tn
Here is another scam:"From: AppIe Notices Sent: Thursday, September 6, 2018 10:31 AMSubject: Re: 📧 [New Notification] [Summary Service Added] We've sent notifications the last issues of your account was updated, received on email Sept 6, 2018 [FWD] ...Dear Client, On September 6, 2018. your account was logged into an untrusted deviceThere has been a big change in account activity.To protect you, we have disabled your account.Please follow the steps below to update your payment information:1. Please login to your account.2. Unlock account3. Update billing information on Mac or iPhone.Please login to your account Login to Аpрle lDThe iCloud Team"
Here is another scam:-- -- -- --Subject: We havе disablеd your account, review all the pеrsonal and sеcurity informationThere was a problem account informationWe’ve disablеd your Applе ID. mclachlancompany-yahoo.comRеviеw all the pеrsonal and sеcurity information in your account. You can rе-active your account by following instructions.UpdateIf we do not hеar from you within 48 hours, your iCloud will be suspеndеd and any savеd accounts and information will bе lost!
Here is another scam:"----- Forwarded Message -----From: Apple Support Sent: Wednesday, August 1, 2018 10:57 AMSubject: RE: [New Statement]: Your Account Temporarily Disabled! [8/1/2018 3:57:29 PM]Dear Customer,Your account temporarily disabled, currently being reviewed because of an unconfirmed password change.Date & Time : 8/1/2018 3:57:29 PMOpen & Read Attachments - Confirm Your Apple IDSincerely,Apple Support"
Here is another scam:"From: "Apple ID" Date: June 1, 2018 at 2:09:14 PM EDTSubject: Your Apple ID Has Been DisabledusrThеrе was a problеm account information!As part of our Sеcurity Agrееmеnt wе havе disablеd your AppIе ID.Plеasе rеviеw all the pеrsonal and sеcurity information in your account. You can rе-active your account by following instructions.Update Account InformationIf we do not hеar from you within 48 hours, your iCloud will be suspеndеd and any savеd accounts and information will bе lost!Wе apologisе for the inconvеniеncе and hopе to hеar from you soon.Thanks,This is a system gеnеratеd mеssage. We rеquеst you not to reply to this mеssagе."
Here is another scam:"From: AppIe Support Sent: Monday, May 28, 2018 6:21:52 PMTo: secure-supportid.comSubject: [New Information] Violated Policies On May ,2018"
Here is another scam:----- Forwarded Message -----From: Apple Sent: Friday, April 6, 2018, 11:38:38 AM EDTSubject: Your Apple ID Was Been Disabledusr Thеrе was a problеm account information!As part of our Sеcurity Agrееmеnt wе havе disablеd your AppIе ID.Plеasе rеviеw all the pеrsonal and sеcurity information in your account. You can rе-active your account by following instructions.Update Account InformationIf we do not hеar from you within 48 hours, your iCloud will be suspеndеd and any savеd accounts and information will bе lost!Wе apologisе for the inconvеniеncе and hopе to hеar from you soon.Thanks, This is a system gеnеratеd mеssage. We rеquеst you not to reply to this mеssagе.
Thanks for the info on where to report these scams! I just received the above email. Note: in the URL of the email—as well as that of the link/button on which they want people to click—"apple" does not appear.Furthermore, "Wе APOLOGISE for the inconvenience…." That's the British spelling—in North America we use APOLOGIZE.
Here is another scam:"From: Apple Support Date: March 5, 2018 at 10:36:07 AM CSTTo: appleid-support.comSubject: [ Reminder ] We detected your account violates policy on March 05 2018Dear Client,Your account has violated policy and privacy, we disable your account temporarily, verification of your account or we will disable forever.Case : ID-6657168Please open the attachment and following the step so that your account was immediately recovered.Sincerley,-Apple Support"
Here is another scam:-- -- -- -- --From: "Apple Security Update" Date: February 22, 2018 at 08:28:20 CSTSubject: Apple ID Verification RequiredReply-To: torch.fitness-mail.com Your AppIe ID has been disabled for security reasons!This is an automatic message by the system to let you know that you have to confirm your account information within 24 hours.Your account has been frozen temporarily in order to protect it.The account will continue to be frozen until it is approved And Validate Your Account Information.Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.Click here to update https://www.update.apple.com/userIf you did not make this change or you believe an unauthorized person has accessed your account, click here iforgot.apple.com to reset your password without delay. Following this, sign into your Apple ID account page at https://appleid.apple.com to review and update your security settings.If you need additional help, please contact Apple Support.Sincerely,Apple Support Apple ID Support Privacy PolicyCopyright © 2017Apple Distribution International, Hollyhill Industrial Estate, Hollyhill, Cork, Ireland.All Rights Reserved.
Here is another scam:"From: "iCloud Office" Date: February 15, 2018 at 9:15:52 AM PSTSubject: [Apple Disable] Review your activity and update detailsApple ID Limited Access Disable Last Update 15 - February - 2018"
Here is another scam:"From: Apple Support Date: February 14, 2018 at 12:04:16 MSTTo: service-appleids.comSubject: RE : [ Statement ] : ID6910272 - Violated policies , Please fill the requested form.Dear Customer,We've noticed that some of your account information appears to be missing and invalid.We need to verify your account information in order to continue using your Apple ID. Please Verify your account information by opening the attachment file and fill the requested form .Case : ID-66574618Your account will be disabled if we didn't receive any response from you in 24 hours.Sincerely,-App SupportCopyright © 2018 Apple. All rights reserved"
Ummmmm, didn't the horrendous grammar tip you off? These scammers are SO easy to spot. I received one of these bogus notices, and I don't have an Apple account haha!!!! LOL
Here is another scam:-----Original Message-----From: iCloud-cs-appleld.apple.com Sent: Fri, Feb 2, 2018 4:58 pmSubject: [ Statement Report ] important: You Have notification From Apple On 02 Feb 2018AppleDearWe found something suspicious in your account. We're concerned that someone is using your Apple account without your recent activity. Your quick response will help restore Apple account.Our system read you have entered in two ip. and that really makes us suspicious and we temporarly disable your account. Your account will come back if you have verified your identity.An attempt to login to your account from an uknown browser. Please review the log in details below :Date and Time : 07:52 (GMT-5) , 02 Feb 2018IP Address : 165.227.144.174Browser : Chrome 48.0PIease take a Iook at your account information and recent transactions. Make sure that your account information (address, phone number, etc.) hasn't changed and that you recognize aII of your recent transactionsLogin Now
Received via email:"Hi, I just received this, which is clearly not from Apple ( they wrote ....."Icioud" support....instead of iCloud Regards,Bassem "Begin forwarded message:From: Icioud Support Date: Feb 2, 2018 at 11:12 amSubject: Re [Support Account]: New Statement This is an automatic email shows your account is automatically disabled, Service ID [ 509-765-757 ]"
What should I do if I mistakenly entered my information ? I have already froze my card and changed my password but my social was entered as a well
Check your account for discrepancies or fraudulent activities.
What about them having my social
contact your local police department immediately to file a theft report. You should also contact SSA directly at 1-800-772-1213 to request a replacement Social Security.
Here is another scam:---------- Original Message ----------"From: AppIe ID Date: 13 January 2018 at 22:47Subject: Your ID has been disabledDear,We are contacting you today as you have not updated any of your personal details for some time as a security measure we have disabled your AppIeID. In order for us to safeguard your account information it is vital we hold the most up to date details regarding our customers. To restore access please click the link below to validate your information this process should only take you a few minutes to complete. https://apple.com/restore/sd_colebaker-xtra.co.nzFailure to restore your account within 24 hours (from opening this email) can lead to permanent suspension of your AppIeID. Sincerely, Apple Support This Automatically Generated Email, Please Do Not ReplyRead Our Privacy Policy,Security and Protection If You Have Any QuestionsCopyright © 1999-2018 Apple All Rights Reserved."
Here is another scam:"From: "Apple ID" Date: December 8, 2017 at 10:56:16 AM PSTSubject: Your Apple ID Has Been DisabledThere was a problem account information!As part of our Security Agreement we have disabled your AppIe ID.Please review all the personal and security information in your account. You can re-active your account by following instructions.Update Account InformationIf we do not hear from you within 48 hours, your iCloud will be suspended and any saved accounts and information will be lost!We apologise for the inconvenience and hope to hear from you soon.Thanks,"
Received one on Nov.2,2017:"Subject: Your Account ID was Disable because New Login In another device [CONFIRMED]If you did not authorize this transaction please protect your account and cancel the transaction by clicking "Cancel Payment" button."
Here is another scam:"From: "Apps Notices Client" Subject: FWD Allert 11/26 [Reminders] : Your Account has been Disable temporary's because someone login to your account, servicely [375]Date: November 26, 2017 at 1:58:11 PM ESTAppIe ID Suspicious Activitiey's Last Updates 26 / 11 / 2017Hello dear costumer!For your protection, your Apple ID will be temporarily disabled in new statement on our database.We detect unauthorized Login Attempts to your Apple account from other IP Location and new device. Please verify your identity today or your account will be disabled due to concerns we have for the safety and integrity of the Apple Community Team.Your account access has been locked for the following reasons :26 / 11 / 2017 We Want to check your account surely not login with other device in other country.27 / 11 / 2017 Account has been locked until this issued has been resolved we will waiting for 24 hours or your account has been disable permanently in ApIle database server.What to do Next:Please click loggin button below to your apple Account and provide the information previously requested: 24 hours via Account Review, if we do not receive information before this deadline, your account access can be further locked permanently in our server. To verify your Apple Account, we advise you to press the Log Account button, to recover your account again and be able to re-access. LOGIN ACCOUNTHopefully you can finish it, and we are happy to help you to solve this problem. service becomes number one for us. we do not understand why this can happen, and we're sorry for what's happening at the moment.Best Regards.AppIe Leader Community"
Here is another scam:"From: "Apple Client" Date: October 23, 2017 at 3:22:33 PM EDTSubject: [ New Report ] Your Account ID was Disable because New Login In another deviceDearYour Account Has Disable.Your account has been locked in temporarily because there is suspicious.Case ID: 1002148918 Veify your cardSincerely,Apple SupportGet help onlineVisit Apple Support to learn more about your product, download software updates, and much more.Join the conversationFind and share solutions with Apple users around the world.TM and copyright © 2017All Rights Reserved Privacy Policy Support"
Here is another scam:-- start of scam --From: "Apple Client" Date: October 22, 2017 at 12:28:20 AM CDTSubject: [ New Report ] Your Account ID was Disable because New Login In another deviceDearYour Account Has Disable.Your account has been locked in temporarily because there is suspicious.Case ID: 1002148918 Veify your card
This is an email I received from someone pretending to be from Apple:"On Thursday, October 19, 2017 1:24 PM, Apple ID wrote:There was a problem account information!As part of our Security Agreement we have disabled your Apple ID.Please review all the personal and security information in your account. You can re-active your account by following our instructions.Update Account InformationIf we do not hear from you within 48 hours, your iCloud will be suspended and any saved accounts and information will be lost.We apologize for the inconvenience and hope to hear from you soon. Thanks,Apple Support This is a system generated message. We request you not to reply to this message.View our privacy policy"
Here is another scam:-----Original Message-----"From: iTunes Store Sent: Thu, 21 Sep 2017 16:34Subject: [Summary Report] [ Alert ] : Your Account Has Been DisabledDearYour Account Has Disable.Your account has been locked in temporarily because there is suspicious.Case ID: 100261148918 Veify your cardSincerely,Apple SupportGet help onlineVisit Apple Support to learn more about your product, download software updates, and much more.Join the conversationFind and share solutions with Apple users around the world.TM and copyright © 2017All Rights Reserved Privacy Policy Support"
Here is another scam:----- Mail transféré -----De : Apple À : courmonf-yahoo.com Envoyé le : Jeudi 21 septembre 2017 19h12Objet : Your Apple ID Has Been Disabled.DearYour Apple ID was used to sign in via a web browser. IP Address: 138.68.244.79 (California, USA)Browser: Mozilla/5.0Operating System: Windows 8.1 For your protection, we automatically locked your account. Please log in (https://appleid.apple.com) and verify your account information in order to continue using your Apple ID, Please Verify your account information by clicking on the link below: Login NowHope to hear from you soon!Apple Support Copyright © 2017 Apple Distribution InternationalHollyhill Industrial Estate, Hollyhill, Cork, Ireland.Ireland VAT Reg No. IE9700053DApple Email ID PP120 - ab07b40a857c8"
Here is another scam:"From: AppleID Support Sent: Thursday, August 17, 2017 4:48 PMSubject: Re: [Summary Updated Report] Statement Account Identifications from additional changesDear,We've got a unauthorized activity with your account, Recently we have detect several unusual activity on your account changes. To protect your account from unauthorized access, we temporarily disable your account.Our security has been disabled all services in your Apple ID. We just need verify your identity. Your account will became locked until you verify your identity. We just want to protect your account to be more safe.Please help us to unlock your account by click the button below. Verify My IdentityNotice : If you do not verify your account within 24 hours we will disable your account and all service permanently"
Received via email:"This was sent to me I contacted apple and they know it's happening but have done nothing about it; they haven't even informed the apple users of this scam:Sent from my ELEMENT5, an AT&T LTE smartphoneOn Jul 19, 2017 9:03 AM, Apple Support wrote:Email ID There was a problem account information!As part of our Security Agreement, we have disabled your Apple ID.Please review all the personal and security information in your account. You can re-active your account by following instructions.Update Account InformationIf we do not hear from you within 48 hours, your iCloud will be suspended and any saved accounts and information will be lost."
Here is another scam:-----Original Message-----"From: services-appleid.com Sent: Thu, Jul 20, 2017 2:30 pmSubject: [Report] Statement login and check accountsApple IDDear Client ,Your Apple ID has been disabled!Someone Just tried to log into your Apple ID.Please verifiy your identity today or your Apple ID will be disabled because of some issues we have for the safety and integrity of the Apple Community.Please follow this step to recover your Apple IDUpdate information >Regards,Apple Copyright © 2017 Apple Inc."