Customer Review of Online Store?

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Customer Review of Online Store?

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Comments (Total: 8)

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  • July 27, 2021 at 3:25 PM by an anonymous user from: Civic Center, New York, New York, United States

    I ordered some item when will I receive it just wanted to know ... it was in the end of june or the fist week of july thank you

  • July 27, 2020 at 8:47 AM by an anonymous user from: Middletown, New Jersey, United States

    Very poor customer service - ordered a bathing suit that was larger than size indicated (medium) and they refused return or exchange ... instead offering me a 20% discount on somne future purchase ... which I would NEVER make from them

  • June 28, 2020 at 10:59 PM by an anonymous user from: Norristown, Pennsylvania, United States

    I brought a sweatshirt a year ago never received it. I do not trust this site

  • June 17, 2020 at 10:29 AM by an anonymous user from: Tucson, Arizona, United States

    I ordered a sunshade but never got confirmation of the order. Paid by American Express. It has cleared American Express but still no confirmation nor the order. Thinking it didn't go through, before I noticed the American Express order, I reordered yesterday, no confirmation email again. This time I used my Wells Fargo card. Are you guys legit or is this a spam site?

    Please respond to I was so hopeful I would receive this sunshade by Father's Day as it is a gift.

  • December 9, 2019 at 7:21 PM by an anonymous user from: Oak Park, Illinois, United States

    They have great design ideas, but that's it. The shirt I bought took 2 months to arrive. It's a Large but is made more like an XXL. The fabric is nowhere near being anything remotely natural. It's not a long sleeved tee shirt or sweatshirt; instead it's some sort of weird thick nylon. I'll have to either try to tailor it down to a human size, give it to a very large friend, or throw it away. Don't waste your money at this online store. What a shame.

  • November 29, 2019 at 10:40 PM by an anonymous user from: Cleburne, Texas, United States

    Worst website, have prices like a high end American based company, yet everything is straight from China with 4-6 weeks wait and low quality. Don’t expect your holiday clothing in time

  • November 24, 2019 at 3:16 AM by an anonymous user from: London, England, United Kingdom

    This company are the worst I've ever dealt with, if I could give -5 stars I would.

    Back in June I ordered a T-shirt and they sent something that would easily fit an elephant it was so big. I sent an email to them asking to exchange for the correct size. They said it was my fault and refused.

    As I'd fortunately paid via PayPal I raised a dispute, but GearHuman LIED about the return address and said it was somewhere in Vietnam even though it came from a UK warehouse. I guess they were trying to intimidate me into not returning due to the cost. Fortunately PayPal said they would pay for the return postage and credited my account with the postage to Vietnam and returned the full payment for the T-shirt.

    Four months later the package was returned to my home address, simply because GearHuman LIED about the return address.

    So now I've got ALL my money back plus a piece of rag that I can cut up to clean my motorcycle.


  • October 28, 2019 at 11:33 AM by an anonymous user from: Tumwater, Washington, United States

    I will not be ordering from this site again. I placed an order on the 19th of Oct and also paid over $20 for S&H to ensure I receive my package before Halloween. I have reached out to them and the initial email states there is a delay; it takes 5-7 business days to get the "order ready," than the 3-5 days for S&H. When I asked about the delay, the response was there is no delay. You have definitely lost my business!

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