Is Zjqgurnp Shop a Scam? Review of the Online Store

I ordered an ice maker in mid December. Never received it. They sent me a tracking # which indicated “it” was delivered. When I checked w/ USPS they said the item delivered weighed 2.8 oz, far below what an ice maker would weigh. They also said they see scams like this all the time. 🙁

I ordered an ice maker and waited 2 months for it. I contacted them and they said due to covid they are limited staff and have extra time to ship. I contacted PayPal and filed a complaint. They said they delivered and I tracked it. The delivered a watch. Wth. I got a full refund through PayPal.

Ordered 3 automatic cat trays from these thieves. Paid via PayPal, waited 3 months - had lots of e-Mail contact with them, then they said the trays had been delivered, which they hadn’t. I asked for proof, was just told over and over that they had paid duties and import and delivered the items. In the end, they offered me a 20% refund, which I had no choice but to accept. Was disgusted that these people can keep getting away with this. Don’t buy anything from them!

Me too. I ordered the same cat litter box and lucky enough I received a pair of sunglasses. The same thing, offer a 20% of refund, or I have to return the sunglasses and get a refund once they receive the sunglasses back. Been back and forward an email with them, finally, they have agreed to keep the sunglasses and will resend the cat litter box now, check the track and trace they provided. Already arrived in NZ. But not sure what they send this time. Lol

I also ordered a cat tray and received sunglasses. but I contacted Paypal and they made them refund me totally plus Paypal refunded me the shipping back fee. Contact PayPal so they will shut down their scam. You can contact them even if you did not pay with PayPal. I paid by credit card but they were still able to refund me.

I ordered my ice maker from this company. Their tracking showed no tracking or delivery info. When I disputed all of a sudden the name changed and tge tracking said it was delivered to my mailbox 6vweeks ago. Really? This countertop ice machine was put in my mailbox? Really? It wouldn't fit? Too big and too heavy

Contact PayPal and ask for a refund from the seller. Paypal has zero-tolerance for scammers on their platform. I received a full refund for the item and for the shipping back fee. I ordered a cat tray and received sunglasses. Maybe if enough people complain about this seller PayPal will shut them down.

I am not happy. I order the nugget ice make and end up with sunglasses. I want my money back and I been waiting for 2 or 3 months for it and end up with sunglasses

Contact PayPal for the refund, the seller will not offer it otherwise. I received from PayPal a full refund for the item plus the shipping back fee. Don't give up, it's not worth letting the scammer get away with it. Paypal will help you even if you did not make the payment with a PayPal account, it is enough that the seller has an account. Good Luck!

service
Tue, Mar 9, 12:44 PM (3 days ago)
to me
Dear customer,
Thanks for contacting us and sorry for keeping you waiting.
We are very sorry about the problem with the goods. Maybe the carrier mislabeled the package because there were too many packages.
We will try our best to improve ourselves and correct our mistakes. We hope you can give us a chance. We offer you two solutions：

1)If you can kindly keep this product, We will give you a 40% refund as compensation and we can refund the money to you account immediately.

2)If you can't keep the product, you also can send it back. But then you need to bear the shipping cost of returning the goods you receive to us. And we cannot bear the postage for returning the goods. We will provide you with a full refund after receiving the photo of the returned package and the returned label. If you are sure to return the goods, please notify us in advance and we will provide you with the address.

We really hope to get your kindness and understanding. Customer satisfaction is the maximum of our corporate objectives.
Which solution do you like to choose? Waiting for your reply.
Have a good day!

well I am not happy been waiting for my nugget ice cube marker and end up with glasses; how can u get my order wrong