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I purchased an "NBA" jersey from Ulimize Store located at ulimize.com. It took almost 30 days to arrive, and once we opened the package, we immediately realized the poor quality (fake label, loose threads). My son tried it on, and it was skin-tight (even though every other jersey he has is the same size). I took the time to reach out to their customer service with images and my grievances, only to be informed that I had to jump through hoops to curate images to prove my claims (I assumed they thought I wouldn't go to the trouble). I submitted all the pictures and proof, and they still wouldn't refund me and offered me 10% off on my next purchase and eventually went radio silent upon my follow-up.
Address: 990 Spring Garden St, Philadelphia, PA 19123, United StatesEmail: support@ulimize.com
Address: 990 Spring Garden St, Philadelphia, PA 19123, United States
Email: support@ulimize.com
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Thanks for your comment I wish I would have known about this earlier I too am a victim I ordered the jersey and it first week of January and I still have not received it United States Postal Service is not helping me either this really sucks
Warning! Warning! Please read and head the reviews on this retailer. Extremely poor service. I ordered a basketball jersey for my son almost 3 weeks ago and all I've received is an unverifiable USPS tracking number. They are rotten and I'm ashamed I got hood-winked from this so-called retailer. They are Trash, Do Not Trust!!! You've been warned.
I should of looked into how legit this Company was and the quality of their products. I ordered 2 Jerseys Dec 18th, delivery label was created Dec 20th. I received my package yesterday. When I opened my package I found my order was wrong. I ordered Youth Size Jerseys and received adult size. The names were place on a piece of material and then sewn onto the Jersey. One of the Jersey’s were white and there were a few stains on the Jersey. I emailed the Company and have yet to hear back from them.