Is Btygo a Scam or Legit Online Store? Review of btygo.com

I ordered a coat from this company. When it did not arrive I got in touch with them and they replied saying that it had been sent and I must have given the wrong address. Checked order and I had given the right address. Got back to them and gave address again and still did not arrive. Got in touch again and they said that they had sent it again. Still did not arrive. Have sent them numerous e mails requesting money back but they do not respond. Also ordered some Clarks shoes from a company called ASL Fadenal which also did not arrive. This company address an name look very similar to one listed so are probably using several addresses. How do you get your money back.

I pestered the life out of them with Emails got replies from different people all the time but think they got fed up with my emails eventually paid my money back into my account although 3 installments but I got it back .

This place is a big scam. Never received any products or a refund. Everything about them is fraudulent.

Btygo is a big scam, bought product, never saw goods nor refund. General public should be careful

Ordered 8th December last year still no refund just 62 automated emails back, stat clear

Never ever order from Btygo, I ordered 5/12/22, quick confirmation that order was received in jan 23 I contacted them by email they said due to some issues delivery was delayed since then several emails exchanged some emails seem automated, 3 days ago I requested for a refund and one Cherry said they would only refund half the amount as they also suffered losses, I am still waiting for a full refund

I ordered last November, the delivery was jewelry, I didn't order. Contacted them, they gave me all the speal, apologised, said they would send out the order again. Received the tracking number after four weeks or so. Vigilantly watched. Tracking said delivery on the way. Next morning checked tracking, it said DELIVERED and the time said at 15:48. How could that be it was 10am when I checked. They are a scam all the way. Sent an email straightaway, reply was I might not have given the correct address. Rubbish. They said they would refund a portion of my money. Waiting to see that. It better be full refund. Sorry for those that spent a lot.

Ditto to all comments, I'm still waiting for my parcel that I ordered before Christmas. This shouldn't be allowed to carry on, I have emailed them on several occasions I do get an answer eventually with every excuse possible, but I won't hold my breath. DO NOT buy from this "company".

I emailed this company 10 times I’ve put in a order last December with them to be told today that they would only give me 60% of the money back they reckoned the parcel was delivered while it was not delivered to my address at all it was clearly shown where to show it I’m so upset and feel very ripped off by this company I’ve heard nothing but bad news about them scamming people here in the UK I would never order from this company ever again bytgo Or just scammers

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Trisha Harvey
4 reviews
GB
Rated 1 out of 5 stars
AVOID!! AVOID!!! AVOID!!!
AVOID!!! AVOID!!! AVOID!!!

Is that clear enough? I too gave an order end last year? After a few weeks I hadn't received, so contacted BTYGO because tracking was not giving details and when it did, it was showing as delivered to UK process centre! THEN NOTHING!!!

Believe me I'm a patient person but this company has brought me to real anger and frustration!

Numerous emails back and forth, promised investigation and then assurance I'd still receive but be patient. HUH! So they promised to refund. But after more emails, I threatened legal action. HUH! No joy. THEN...

Finally, this week I received a refund... £11.09 of my £36.98 order!

So here I go again... Outrageous.
AVOID AVOID AVOID!!!

I experienced the same, I ordered, tracking shows delivered but nothing actually delivered, I requested a full refund, long quiet and emailed again until I got a small amount of refund, further request to complete the refund, and emails back and forth, but nothing was actually done.
Early this month, I finally got my money back through a chargeback scheme - simply called my bank and explained the details of what happened, and then the money back in an hour.
I received an email today from customer service at btygo.com about my refund. It said the refund has been applied today and a few bullet points about negative impacts of the chargeback scheme on my bank account. Of course I ignore the b***sh**.

I placed an order in December 2022 and still have not received it after numerous emails and fake replies telling me to be patient l have twice asked for a full refund, but don't think l will get it

Total scam. No goods and no refund. Do not order from ghid company

I wish I had seen this before ordering, same again, it said it was in-stock in UK warehouse when I ordered then tracking number was from China!! Then said delivered but wasn't, email after email asking for refund and getting nowhere, total scam and now read all these other comments will definitely be taking it further

I ordered some jackets on the 8th December and still haven't received them is this a scam

I ordered mine before Christmas. The online tracking thing says it arrived on 19th January!!??
Either its a lie or my parcel was stolen!
I'm pretty sure I was home around 7pm

I ordered a coat from them before Xmas and still haven’t received it or my money back it is definitely a scam

Dont buy form them they take your money and you never see the goods you ordered scam

I Ordered items long time ago ,obviously not received any of them .... silly to think this prices is reall...

Same here. I ordered at the beginning of December and haven’t received anything although money taken from bank. I also received a ring. What’s that all about?

I reiterate all the previous comments. I too have reported this scam to the bank who have been very helpful and understanding!! And are looking into this so called company. Not like me to get caught out like this, should have investigated further. PLEASE DO NOT MAKE THE SAME MISTAKE!!!

I ordered loads of clothes as offers was so good,I should of known better,ordered beginning of December 2022, received email saying order received etc,then used Royal Mail strike as a excuse,I emailed them and got two emails back with just names of people not company saying not to worry blah blah then received a ring which confused me as hadn’t ordered a ring from anyone,ring looked like it had been made in a shed!! I was lucky my bank refunded my money and said they were looking into the company.the company told me tracking number which did not match my order either STAY WELL AWAY!!!

I wish I had seen these comments before ordering and getting the same treatment. I have reported this company to Rip Off Britain. If more victims also reported to R.O.B.,they might expose these criminals, saving a lot of other people being conned. JB.

Same problem with me. Made an order at begining of December and till now nothing came.
Just want my money back.
Yap...scam for sure!

Placed an order before Christmas received a ring and nothing else

Me too, none of my orders, just a ring which I didn't order

I am afraid I have been trapped into the same scam. I have still not received my order, placed before Christmas! This company should be closed down!

Please don't order anything from. This Website because they are fraud they take money from your account And they don't send stuff They are liar they send emails and saying don't worry we'll send your parcel but actually really they don't they just take money out from your account This company is a fake

I have sent a payment of £42 , I received a Ring. Iam still getting messages saying don't worry still on the way. Will they take more money from my bank?

I to received a ring and emails saying don’t worry I was lucky my bank refunded me the money while they look into the company which I’m sure they will see it is a scam company shouldn’t be allowed to advertise on the internet without being checked to see if company is legal hopefully you’ll get your money back ask your bank about it

Ordered a lot of items and notified of delivery although nothing was delivered. Duped once again. By online shopping

Placed order well before Xmas haven't received a thing No answers from e.mails don't even give this add a look big scam!!!-! Needs shootin

I have ordered from this company few items 2 weeks ago but nothing delivered.
I have sent two emails to them but no response yet,so please don't order anymore as I think it is scam

I ordered from this company about 5 weeks ago had or heard nothing from them more fool me for not reading reviews