Online Threat Alerts (OTA) - Alerting you to scams and frauds.

888-461-3098 Tax Assistance Resolution Office Scam
888-461-3098 Tax Assistance Resolution Office Scam

Scammers are calling from, or asking potential victims to contact them at, telephone number 888-461-3098, claiming they are from the Tax Assistance Resolution Office. The "Tax Assistance Resolution Office" (or similar "Tax Resolution Team" names) scam involves fraudulent phone calls, emails, or texts claiming to resolve urgent tax issues, impersonating the IRS or state tax authorities. These scams threaten fines or legal action to steal personal information or money. Hang up immediately; the IRS initiates contact via mail, not phone.

Red Flags

  • Impersonation: Fraudsters claim to be from the "Tax Resolution Team," "Tax Review Unit," or IRS.
  • Urgent Threats: They use alarming language about lgal action, tax fraud, or frozen accounts.
  • Phishing/Smishing: Emails and texts often contain links to fake IRS websites to steal login credentials or personal data.
  • Unexpected Refunds: Scammers may claim you are owed a refund (e.g., "inflation refund") to trick you into providing bank details.

Protect Yourself

  • Do Not Engage: Hang up or delete the message immediately.
  • Verify Independently: Never use contact information provided by the caller. Log in directly to your official IRS online account to verify notice status.
  • Report the Scam:
    • TIGTA: Report IRS impersonation scams on their website or call 1-800-366-4484.
    • FTC: Report phishing scams at ReportFraud.ftc.gov.
    • Email: Report fraudulent emails to phishing@irs.gov.
  • Do Not Pay: The IRS does not demand immediate payment via wire transfer, gift cards, or pre-paid debit cards.

Legitimate tax professionals will not make unsolicited calls demanding immediate payment.

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Comment sectionComments / Answers (3)

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by an anonymous user from: Fairfield County, Danbury, Connecticut, United States

Definitely a SCAM. I DON’T owe any taxes or have tax issues. Received a voice message from 855-271-1236 saying to call 888-461-3098.

Delete

by info

A scam call:

"Hi, this is Danica Rocroft calling on Tuesday the 17th with the filing resolution Office. I'm reaching out because your was flagged during a recent review where unresolved filing or balance items still require confirmation. When these items remain open, they can move into a more restrictive state and trigger additional action. Before that happens, we're providing a direct way for you to verify your current status. Our office maintains a proprietary verification. Line with no wait, allowing you to connect immediately and receive clear confirmation of your standing without transfers or delays. This call is brief, but it's important it's completed while this review window is still active. Please return my call today at 771-247-3526. Again, 771-247-3526. If you received this message in error, please call back and press 3 to be removed."

Delete

by an anonymous user from: Maricopa, Phoenix, Arizona, United States

Wife got the exact same Message but with the number 888-461-3098.

Delete

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